WorldShopping Reviews 

17,675
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 3,974 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and extremely secure packaging, noting that fragile items always arrive safely and quickly from overseas. People find the online system incredibly simple to use, deeply appreciating the constant status updates and the wonderfully smooth ordering process. Some reviewers were not happy with shipping costs and additional customs fees only becoming known well after completing their online purchases. A few consumers also mentioned that it occasionally took longer than expected for parcels to reach the warehouse from the original sellers. Additionally, some customers experienced communication gaps regarding order tracking updates and warehouse arrivals.

What people talk about most

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting fast shipping... See more

Service

People report positive experiences with the service, highlighting fast shipping, smooth communication, and an... See more

Product

Users describe positive interactions with product, expressing satisfaction with high product quality and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very easy to... See more

Order

Clients share ambiguous opinions on order experiences, as many reviewers praised the fast and easy purchasing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great service that makes shopping and shipping from Japan easy. Just the only caveat is that shipping costs are only known well after you have ordered and paid for your item. It’s an unknown all the... See more

Rated 4 out of 5 stars

Thank you for your reply and the wonderful product quality. I was surprised to find that the shipping fee had to be paid separately and was higher than expected. Since the delivery address is already... See more

Company replied

Rated 5 out of 5 stars

It was easy, like super. I found what i wanted, it was P30 anniversary watch, click buy to basket, paid and i was notified when item was in warehouse and from there just paid for shipping. hassle... See more

Rated 5 out of 5 stars

It’s my first time order of my Curious George x Hankyu merchandise through Worldshopping. They have English translation & easy to understand to use their website platform to place order. I placed 2... See more


Company details

  1. e-Commerce Service

Written by the company

Use WorldShopping to buy anything from Japan and get it delivered to over 125 countries of the world. WorldShopping has contracts with over 5000 local Japanese shops. Directly from Japan | WorldShopping.

WorldShopping

Written by the company

Proxy Shopping Service to Buy your Favorite Items from Japan
WorldShopping offers a service to purchase products for customers from online stores in Japan and process overseas shipment to 125 Countries and Regions. Partner shops incorporate our system to offer our specialized cart. Customer support is offered in English and Chinese (Simplified / Traditional), in addition to Japanese. If this is your first time shopping with us, rest assured that the process is secure and easy.

About WorldShopping

Proxy Shopping Service to Buy your Favorite Items from Japan

If you have any problem, please contact our customer support

Contact Us

3 Reasons to Choose WorldShopping

Shipment to 228 Countries and Regions

Shop-Authorized Secure Service

Shop List

Secure with Multilingual Customer Support

Help

How it Works

1.Order and Proxy Purchase

Request purchase of items from online shops in Japan using the WorldShopping cart.
(Products from online shops that do not display this cart can be requested through a separate request form).
Upon receiving an order, WorldShopping will purchase the ordered items on behalf of the customer at the online shop.

2. Product Arrival and Confirmation

All orders are sent to the WorldShopping warehouse.
Upon arrival, items will be unpacked, checked according to the "order information", and packaged for international shipping.

3. Preparations Completed Email Notice

The international shipping charges will be determined after the packing process has been completed (on average within 1 to 3 business days of receipt).
An e-mail is then sent to the customer to inform the international shipping and handling fees and payment method.

4.International Shipping Payment and Shipment

Customer follows the payment instructions in the email to process payment. The order will be shipped after payment is completed.
(Expect the package to be dispatched the following business day, within two business days at the latest.)

5.Wait for delivery!

The package will be delivered by EMS (Express Mail Service) 7~20 days after shipment.
※Should problems arise, we offer support.
If you do not receive your order, or it arrives damaged, please contact our customer support.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.4

All reviews

(17,675)

4,327 reviews in the last 12 months

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Rated 5 out of 5 stars

- Quite long time to got the packages…

- Quite long time to got the packages from seller with my first experience of buying oversee. It seems I am not aware enough the timeline of each step, not belong to WorldShopping
- I extremely expressed by WorldShopping words of core value thru email, and I believe on it.
Thank you!

September 22, 2026
Rated 3 out of 5 stars

It's OK for what they are/do

It's OK for what they are/do, however total costs for *their services ; *secondary shipping charges ; *import charges are rather expensive, makes one think/guessing of the total costs before buying, that are impossible to estimate accurately, without a way to cancel purchase half-way through

August 20, 2026
Rated 5 out of 5 stars

Fast and clear communication

Fast and clear communication, helped me out when the seller was out of stock of an item I ordered and communicated with the seller to have them ship the item once it was back in stock rather than cancelling my order. Held all my items then shipped them to me in a well-packaged box. The entire process was very smooth and the price was reasonable. I would definitely use World Shopping again the next time I buy clothes from Japan.

September 9, 2026
Rated 5 out of 5 stars

Easy to use and fast delivery

It was very easy to use. The shipping was under $40 and the communication on how my package was doing was very good. I got constant updates on where it was and it even came a week before I thought it would. Definitely would use again when I want a new bag or outfit!

September 7, 2026
Rated 3 out of 5 stars

Lack of price transparency

At each step of the purchase, new fares and costs appeared... First for sending it to Europe - a rough estimate when paying for the items at first would be welcomed - then taxes fees who recently were added to ship items to Europe and extra fees by the transporter - same here, a rough tax estimate and fees could be given when purchasing.
At the end, for a 30$ worth of items, I paid almost 100$ for items, taxes and transportation.
What's more, I had no say in the company doing the delivery, they choose DHL for me, which arbitrarily added 20€ fees.

September 11, 2026
Rated 5 out of 5 stars

Meow

Although it took long for the plushies to all arrive to the warehouse due to different pre-order dates, my plushies arrived safe and sound and I got constant updates of where they were 🦭

September 14, 2026

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