WorldShopping Reviews 

17,662
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 3,974 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and extremely secure packaging, noting that fragile items always arrive safely and quickly from overseas. People find the online system incredibly simple to use, deeply appreciating the constant status updates and the wonderfully smooth ordering process. Some reviewers were not happy with shipping costs and additional customs fees only becoming known well after completing their online purchases. A few consumers also mentioned that it occasionally took longer than expected for parcels to reach the warehouse from the original sellers. Additionally, some customers experienced communication gaps regarding order tracking updates and warehouse arrivals.

What people talk about most

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting fast shipping... See more

Service

People report positive experiences with the service, highlighting fast shipping, smooth communication, and an... See more

Product

Users describe positive interactions with product, expressing satisfaction with high product quality and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very easy to... See more

Order

Clients share ambiguous opinions on order experiences, as many reviewers praised the fast and easy purchasing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great service that makes shopping and shipping from Japan easy. Just the only caveat is that shipping costs are only known well after you have ordered and paid for your item. It’s an unknown all the... See more

Rated 4 out of 5 stars

Thank you for your reply and the wonderful product quality. I was surprised to find that the shipping fee had to be paid separately and was higher than expected. Since the delivery address is already... See more

Company replied

Rated 5 out of 5 stars

It was easy, like super. I found what i wanted, it was P30 anniversary watch, click buy to basket, paid and i was notified when item was in warehouse and from there just paid for shipping. hassle... See more

Rated 5 out of 5 stars

It’s my first time order of my Curious George x Hankyu merchandise through Worldshopping. They have English translation & easy to understand to use their website platform to place order. I placed 2... See more


Company details

  1. e-Commerce Service

Written by the company

Use WorldShopping to buy anything from Japan and get it delivered to over 125 countries of the world. WorldShopping has contracts with over 5000 local Japanese shops. Directly from Japan | WorldShopping.

WorldShopping

Written by the company

Proxy Shopping Service to Buy your Favorite Items from Japan
WorldShopping offers a service to purchase products for customers from online stores in Japan and process overseas shipment to 125 Countries and Regions. Partner shops incorporate our system to offer our specialized cart. Customer support is offered in English and Chinese (Simplified / Traditional), in addition to Japanese. If this is your first time shopping with us, rest assured that the process is secure and easy.

About WorldShopping

Proxy Shopping Service to Buy your Favorite Items from Japan

If you have any problem, please contact our customer support

Contact Us

3 Reasons to Choose WorldShopping

Shipment to 228 Countries and Regions

Shop-Authorized Secure Service

Shop List

Secure with Multilingual Customer Support

Help

How it Works

1.Order and Proxy Purchase

Request purchase of items from online shops in Japan using the WorldShopping cart.
(Products from online shops that do not display this cart can be requested through a separate request form).
Upon receiving an order, WorldShopping will purchase the ordered items on behalf of the customer at the online shop.

2. Product Arrival and Confirmation

All orders are sent to the WorldShopping warehouse.
Upon arrival, items will be unpacked, checked according to the "order information", and packaged for international shipping.

3. Preparations Completed Email Notice

The international shipping charges will be determined after the packing process has been completed (on average within 1 to 3 business days of receipt).
An e-mail is then sent to the customer to inform the international shipping and handling fees and payment method.

4.International Shipping Payment and Shipment

Customer follows the payment instructions in the email to process payment. The order will be shipped after payment is completed.
(Expect the package to be dispatched the following business day, within two business days at the latest.)

5.Wait for delivery!

The package will be delivered by EMS (Express Mail Service) 7~20 days after shipment.
※Should problems arise, we offer support.
If you do not receive your order, or it arrives damaged, please contact our customer support.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.4

All reviews

(17,662)

4,302 reviews in the last 12 months

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Rated 1 out of 5 stars

The product was damaged.

The product was damaged.

August 31, 2026
WorldShopping logo

Reply from WorldShopping

Thank you for contacting WorldShopping. We are deeply sorry to hear that your item arrived damaged, and we sincerely apologize for the distress and inconvenience this has caused.

We have received your inquiry and have verified the details with our team. Please be assured that we are currently handling your case and actively investigating the matter.

If we need any additional photos or information regarding the damaged item and outer packaging, we will reach out to you promptly. Otherwise, we will update you as soon as possible with the next steps.

We truly appreciate your patience while we resolve this for you.

Warm Regards,

WorldShopping Customer Support Team

Rated 5 out of 5 stars

Amazing service

Amazing service, fast and reliable. Have already bought several times with them and never had a bad experienced

September 18, 2026
Rated 5 out of 5 stars

Definitely will use again

I was nervous because I have never done a purchase that was this far ( talking about the distance between countries) but it was so organized and in every step of the delivery, there were notifications, so I'll definitely buy again. Thanks ❤️

August 31, 2026
Rated 5 out of 5 stars

Very good service

Everything went super smooth I had no complications whatsoever. I instantly got notified as soon as something changed with my order. I would definitely use WorldShopping again!

September 18, 2026
Rated 3 out of 5 stars

Order was cancelled unreasonably and causing lost of money and time

The first time i placed the order has been cancelled unreasonably, although it is refunded, i still lost some money due to the exchange rate; at the beginning, i thought the cancellation is because the products are sold out, but in the next few weeks, i can still see they are available at Jelly Beans website, so i placed the order again and finally the order was shipped and i received all products, so i really don’t understand why the first order was cancelled.

August 14, 2026
Rated 1 out of 5 stars

Sketchy Company With Communication issues

I never got a notification that the items had arrived at your warehouse. Had I not checked, i would not have known.

And every AWS TRACKER link you add to every link in your site is super sketchy and gross. And most modern browsers will break trying to navigate it.

The whole experience sucked. Do better

September 18, 2026
WorldShopping logo

Reply from WorldShopping

Dear Customer,

Thank you for contacting WorldShopping. We sincerely apologize for the lack of notification regarding your item's arrival and for the frustrating experience you had on our platform.

Regarding your order status, we apologize that the arrival notification failed to reach you. Please note that you can always view your real-time order status and updates directly on your Customer Order Page.

Regarding your feedback about the AWS TRACKER links and the navigation issues they cause in modern browsers, thank you for bringing this to our attention. We have shared your comments directly with our relevant department to investigate and use for future platform improvements.

We deeply regret that your experience was so disappointing, and we appreciate your feedback as we work to do better.

Warm Regards,

WorldShopping Customer Support Team

Rated 3 out of 5 stars

Opportunity for More Proactive Communication

I understand that delays can happen, but communication should be more proactive. If a delay is anticipated, customers should be informed early—before they need to follow up—with clear details on the reason, current status, and revised timeline.

In my case, I would have appreciated an update as soon as it became clear that the expected turnaround time would not be met. More timely and proactive communication would greatly improve the overall customer experience.

September 9, 2026

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