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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent pigmentation, ease of use, and impressive longevity. Many highlight the wide range of gels and acrylics available, often describing them as premium and a significant upgrade from other brands. The customer service is frequently commended for being helpful, friendly, and efficient, with many people appreciating the quick resolution of issues and the supportive nature of the staff. However, some people were dissatisfied with specific product performance, mentioning issues like builder gel detaching from nails and a topcoat that wasn't very shiny. A few also noted that the builder gel was very hard and required a long time to warm up before use.

What people talk about most

Product

Clients share positive opinions on product quality and variety. Many reviewers praise the products as... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of products,... See more

Based on these reviews

Rated 5 out of 5 stars

I absolutly love their products, massive range of gels & acrylic. Lots of new cats eye collections, which are amazing & the results are 😍😍 Pigments of the gels are fantastic, some only needing one c... See more

Rated 5 out of 5 stars

Well, I don’t even know where to start! But what an amazing team at WowBao, the customer service skills are perfect, they sort anything out as soon as possible and always very friendly ! The best inve... See more

Rated 5 out of 5 stars

What an incredible brand run by some incredibly kind and generous people, I’m so glad I came across Wowbao! Their products are so lovely to use and feel premium compared to others. Truely an investmen... See more

Rated 5 out of 5 stars

I recently trained with a Wowbao ambassador. Wowbao did a TikTok live last Sunday where they were doing discounts and freebies! I ordered lots and was so excited to receive my freebies. Unfortunatel... See more


Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Beauty Salon
  4. Beauty Supply Store
  5. Health and Beauty Shop
  6. Nail Salon

Written by the company

We offer the best nail products on the market at reasonable prices. We stock over 300 acrylic powders and gel polish along with everything you can think of you would need for your nail business. We offer only next day delivery and also free on all orders over £59.95.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

235 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Courier disappointment to customer delight!

I recently trained with a Wowbao ambassador. Wowbao did a TikTok live last Sunday where they were doing discounts and freebies! I ordered lots and was so excited to receive my freebies. Unfortunately, when the package arrived it had been re-sealed by DPD and freebies were nowhere to be seen. I emailed Wowbao and shortly after Shaun called me. He let me pick a freebie from the website and has organised for it to be sent to me.

From disappointment from the couriers to feeling excited again after speaking to Wowbao just shows how good their customer service is. Thanks so much Shaun!!

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

“WowBao nails are amazing

“WowBao nails are amazing! The colours are so vibrant and go on like butter — no streaks at all. My set lasted beautifully, and I’ve already had so many compliments. Delivery was super quick too. Definitely my new fave nail brand!”

September 10, 2025
Rated 5 out of 5 stars

WowBao is amazing!

10/10 Products, the gels are fabulous especially for a beginner, the customer service is top tier, they are happy to help no matter what. The desk lamp is fab and has 100% upgraded all my content. Would 100% recommend this brand to all nail techs. The ethos of the brand is centred around customer service and they care so much about their customers. This brand is a real diamond of a company and they are such lovely kind people.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Rebranded over to the company a while…

Rebranded over to the company a while ago and I have not been disappointed. Products are amazing, customer service is excellent and shipping is speedy. Very satisfied with commit and advice WowBao offer their clients

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service, Amazing Product

I purchased the ombre sprays and accidentally put two of the full bundle in my basket. I contacted them explaining my error and they honestly couldn't have been more understanding. I returned the extra ones for a full refund, no questions ask. Amazing Customer Service. The product itself is a game changer and I have posted on my socials shouting from the rooftops how wonderful this product is.

I am so desperate to try some of their other products out, as the experience with this company was amazing.

Can't wait to place another order with them.

Thanks again
NailCandybyLiz

August 11, 2025
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Rated 5 out of 5 stars

Outstanding products, outstanding customer service!

If I could rate more than 5 stars, I honestly would! When I first wanted to place an order I wasn’t sure what to get and needed advice. I contacted the Wowbao team and the help I received was beyond what I expected. The team went out of their way to help me and after I placed an order they even gave me a few extra goodies! Since then I have placed another order and am already looking to place another! Absolutely beautiful products, friendly staff and so reasonably priced! Wowbao has truly helped me up my nail game! Thank you again❤️

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Best brand I’ve found!

Well, I don’t even know where to start! But what an amazing team at WowBao, the customer service skills are perfect, they sort anything out as soon as possible and always very friendly ! The best investment I’ve found for my little business and even clientele comment on how amazing the products are compared to others they’ve had applied. Top quality products at amazing products. Wouldn’t ever look back now and it’s now forever WowBao!

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

The best ever!!!

I stumbled across WowBao on tik tok and I am sooo glad I did every product that I have received has been as described I have three more orders on the way.
The customer service and support from this company is second to none they will go above and beyond for you everything you could want from a brand!! So happy I found them

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

I can see why they have wow at the beginning of the name! I have ordered a few times now and have decided to rebrand with them as they are so approachable and friendly and their products are 5⭐️ nothing is too much trouble if you have any queries. If you are looking for a high quantity brand then look no further. I highly recommend WowBao. You won’t be disappointed

September 9, 2025
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Rated 5 out of 5 stars

Great brand 10/10

Great brand, fab prices, I was so happy after my first order that I instantly placed a second. Good thick polishes that could easily be just one coat application. Helpful team to answer any questions as well. 10/10 from me 🥰

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

The most amazing brand out there ……

What an amazing brand very helpful and very polite and they pride themselves on customer service and there product well what can I say …… there fabulous the lay on the builder gel is wow the polish is so pigmented and beautiful iv created so many looks with there product I wouldn’t use anyone else now

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

What an incredible brand run by some…

What an incredible brand run by some incredibly kind and generous people, I’m so glad I came across Wowbao! Their products are so lovely to use and feel premium compared to others. Truely an investment for my business. Customer service is always a great help if you ever need them to. I would highly recommend!

September 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing products!

Amazing products, amazing customer service, huge range in colours, everything you need in one place!
Been using wowbao for nearly 2 years now and I haven't looked back! My only regret is not finding this brand sooner 😊

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely friendly business

Lovely friendly business. I ordered from them and sadly something was out of stock. They refunded the item straight away and a little extra for the trouble. The communication I’ve received from them has been great and I’ll definitely be ordering g again when the item is back in stock.

September 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Couldn't wish for a better brand

I Re Branded to WOWBAO NAILS 2 and a half years ago and I've never looked back. I use pretty much EVERYTHING . Builder Gel is INCREDIBLE. It comes is gorgeous shades and finishes , Hema and TPO free . Slightly thicker than most so you can build a lovely structure. Retention is the best . The Gels are stunning again Hema & TPO Free, super pigmented , come in over 350 shades . Also collections, relective, catseye, jelly ... AMAZING . Again , retention is the best ive ever tried .The products, customer care , community ( over on their group) is just lovely..
If u Re brand you defo wouldn't regret it . They do everything they can do make it as easy and cost effective as they can for us Techs with Rebranding bundles, whilst ensuring our clients get the best quality, safe , Beautiful products with INCREDIBLE Retention. There's nothing better than having complete confidence in the products we use . The customer care is incredible and they have the kindest and most helpful community. I couldn't wish for a better brand.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love Wowbao Nails

I absolutely love Wowbao Nails! Their products have become a staple in my kit. I have most of their cat eye gels, and the quality is unmatched – the magnetic effect is always strong, smooth to apply, and the finished look is stunning every time. Their acrylic powders are another favorite of mine – consistent, easy to work with, and they give such a flawless finish.

I also exclusively use their monomer, and I couldn’t be happier. It pairs perfectly with their powders, has great consistency, and always delivers reliable results. As a nail tech, having products I can trust makes all the difference, and Wowbao never disappoints.

Highly recommend to any nail professionals looking for top-quality products that perform beautifully every time.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Wowbao is an incredibly supportive…

Wowbao is an incredibly supportive brand, I’ve had nothing but positivity from them and the whole community! Not to mention how beautiful their products are, their gels are a dream to work with, and I’m just obsessed with every one of their product 💕💕

September 10, 2025
Unprompted review

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