WPA Reviews 

Demi provided outstanding knowledge and support when we called. Staying on the line until everything was sorted and we were totally satisfied.
Thank you so much.

I have made a number of claims over the years and have never had any issues and all claims have been dealt with efficiently and professionally.

This company offered a better deal for private medical insurance than the firm I had been a clients of for many years. Jon Goss was recommended by my FA, and he did a very good job.

I have been a WPA member for five years now, and I have had serious health issues during this time.

WPA have been exceptional during my whole membership, and I can not fault them .

Thank you WPA

Josephine Ollis

Nice personal experience, they fix problems and listen, customer service elsewhere is largely absent these days so the fact they care is refreshing.

Super quick, friendly and professional and always kept up to date with situation. Excellent service.

Health insurance was breaking my mind but finding Nina made it a breeze. She makes everything so easy!
I was paying a third of my new coverage monthly premium just for dentistry!! Now I have full health cover, including pertinent extras, at an affordable price, with cashback options.

The personal service you receive and the knowledge is superb. I cannot recommend Nina and WPA enough.

Thank you so much

Had a very good experience with Sophie today. She was courteous and helpful in getting my claim started and explained clearly next steps and the benefits I am entitled to under my current cover.
I am on WPA through my employer and completely happy about their service over the last few years: they're consistently easy and friendly to deal with and so far they have never declined a claim that was supported by a referral.

The whole process is simple and straightforward and receiving payments so swift. The whole process is completed in a few days. If you have any questions the staff are very helpful and happy to process for you if needed.

She was extremely helpful, she went through all the information with me , she booked me the appointment with the Alexandra hospital ,she helped me to download WPA app, very happy

Lucy was very clear supportive and understanding throughout my conversation with her. I found it much easier than using the app which needs making more intuitive, it is difficult to navigate and locate things (in my opinion). The process during the phone call and afterwards was perfect.

Sophie is a real credit to WPA. Any company would be lucky to have her as a member of their team.
Sophie was friendly, professional and knowledgeable.
I’ve spoken to Sophie before and she’s consistently great at her job.
Well done Sophie!

Sophie at WPA was incredibly helpful today. Despite a terrible phone line, she made sure to call me back herself even leaving my husband a message when she couldn't get through and got everything sorted.

WPA have been very helpful in agreeing to cover annual testing post my recent operation. It is important that this is checked to ensure no new polyps grow.
They told me what they needed from the Consultant which I provided and then I received confirmation that they would cover it.

Special thank you to Hollie - she was so kind and understanding and helpful when I wanted to chat through my options following a recent experience and diagnosis.

I have put a claim in for going to the dentist and after providing receipt my claim was granted now waiting for money to go into my bank.

I have used WPA for many years and have never found them to be anything other than friendly and helpful over the phone.
Claims are dealt with swiftly too.

The people at WPA are always helpful, friendly and efficient. They arrange for things to be sorted quickly and are always very empathetic to people’s concerns. Thank you to you all at WPA.
Elaine

I had an urgent matter to be authorised with WPA for a CT scan to be done. Despite the consultant having sent an urgent request to priority mailbox I was told by two people at WPA that I would need to wait for the priority team to come back to me. On my 3rd chase call I had a conversation with Eilis who was absolutely amazing and understood the urgency and was able to resolve the matter and grant authorisation while dealing with me on the phone. Her level of compassion, understanding and professionalism was amazing, I am very grateful to her for resolving the authorisation and not just putting me in the general queue while I had a fish bone stuck in my throat. Thank you Eilis!

I spoke to Becki regarding my health concerns and not only was she professional and helpful, she was also understanding and attentive.