XXcycle.com Reviews 

829
TrustScore 1.5 out of 5

1.6

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Rated 3 out of 5 stars

Purchased a Bryton S500 to UK The shipping speed is quick, the customer service also great. However, the "VAT Included" in their checkout screen is a lie. The logistic company (Fedex) had applied... See more

Rated 1 out of 5 stars

DO NOT BUY ON THIS SITE. Info on site is misleading especially on delivery dates. Customer service doesn't care once you have done the purchase. No compensation or whatsoever. Look at other online bi... See more

Rated 1 out of 5 stars

Product ordered however for buyers in the UK beware that in the small print you are liable for additional import/customs costs. The deal you see and is advertised online in pounds sterling plus postag... See more

Rated 1 out of 5 stars

Beware ! Purchased a Look bb adapter (2 pieces) July 4. After a number of not answered mails with question when to ship. One piece of the adapter arrived July 21. Useless since not complete. Have sinc... See more

Company details

  1. Bike Accessories Store
  2. Bicycle Store
  3. Sporting Goods Store

Information provided by various external sources

XXCYCLE, spécialized in on-line selling of cycle and cyclist accessories.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

829 reviews

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No recent history of asking for reviews

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1.6

All reviews

(829)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars, but a word of warning

I bought a Stronglight Impact tripple chainset from XX cycles. They were able to supply the configuration I wanted.
The chainset was good quality and at a good price. I ordered it at the cheapest delivery cost advertising 5-20 day delivery. It arrived in 4 days.
Their website is a bit clunky but otherwise the service from XX was excellent.
I could not distinguish the chainset specifications from my current Stronglight Impact Tripple. Unfortunately when the chainset arrived from France it had subtle differences and would not sit on my Stronglight JLS bottom bracket correctly, to the extent that my front derailleur did not work.
I haven’t returned the chainset or asked XX cycles to address the problem. I used the chain wheels to adapt my current chainset to get approximately what I wanted.
I cannot fault XX cycles service, but would advise anyone to check very carefully the French product is compatible with the UK version.
(Order reference: 1508245952)

October 27, 2017
Unprompted review
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Rated 5 out of 5 stars

Positive surprise!

Placed order on Thursday night. One week later the part arrived. Carefully packed. New in box, with labels and everything. Excellent company, impressed. Hopefully the part is the same quality (not their fault if it's not)

October 26, 2017
Unprompted review
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Rated 5 out of 5 stars

Purchased 5 conti's for my recumbent

Purchased 5 conti's for my recumbent, shipment to the US.

Received in good order and quicker delivery than expected.

Good value compared to buying stateside. Recommend!

September 24, 2017
Unprompted review
Rated 5 out of 5 stars

Competitive prices and good range

Competitive prices and good range. I'm in Australia. Ordered Assos bib shorts and Mavic rear hub parts on the 11/9/2017. Received all on 19/9/2017. Highly recommend XXcycle to international buyers. Very happy.

September 19, 2017
Unprompted review
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Rated 5 out of 5 stars

Campagnolo axle

Having struggled to get Campag parts easily in the UK I found XXcycle.com after searching the internet, what a joy to deal with, great website, great prices and super speedy service! Who could ask for more? Justified by my 5 star rating. Thank you XXcycle.

September 15, 2017
Unprompted review

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