Emma Derbyshire at Yappl, has been absolutely amazing in helping us get our business phone contracts sorted and in order. She is prompt, helpful and takes the time to go through the steps with you... See more
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4 Maises Way, DE55 2DS, Alfreton, United Kingdom
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We have just renewed our contract with yappl for a further 24months. Tonia and Nicola's customer service was 1st class and both worked extremly hard to come up with a package to retain our account.
Fantastic support and service from Yappl.
Fully recommended.
What a great service, Danny was so patient and supportive and professional. I would highly recommend him and his company.
Avoid at any cost. We transferred our phone line and internet to Yappl. Once our numbered transferred to them we lost our internet and line for two working days. They had some issues with Openreach so they sent us a 4G router temporarily on the third day which doesn't work properly. The phone line is not actually wired and it's on the internet which is extremely unreliable. Our 4G internet is super slow and it gets disconnected often.
Great service from Nicola and the team yet again.
Customer Account Managers are extremely helpful and rectify issues really quickly and efficiently.
I got intouch with yappl to get a quote for 2 business lines, From the start Helen kind was very helpful I didn't reply to the quote for at least a month as my original contract was still running there no pestering or chasing it up, as soon as I was ready quick email to Helen everything was in place and completed within 24hrs no hassle and all questions answered even when her shift was over, that little extra mile in customer service
Great service from Mark in the technical support team, very quick and efficient; nothing is too much trouble.
Massive Thank You to Christian at Yappl. He did managed to get Fibre sorted for me within a month. BT and Virgin were not able to service this site but Yappl did.
I will always use them in future and recommend highly.
This is an excellent company very helpful team, Helen was great in finding us the right deal for our company, helped us getting the accounts set up and put us in touch with the right team for our SIP requirements, will most definitely be recommending these guys....
Great service from Helen, an absolute pleasure to deal with. Great prices as well, beating a business sim only plan from EE direct by quite a bit! Couldn't be happier, nor recommend more. Thanks so much Helen and team!
So easy to deal with, Helen was really helpful, she answered all the questions we had and has been able to sort out the contracts for us quickly and easily.
I have recently changed our mobile contract to Yappl. I have been dealing with Helen Kind and she has dealt with everything efficiently and smoothly, I could not wish for better customer service. Thank you Helen, we are looking forward to working with you.
Only just stared with these and moved from a cheap, but not good, provider! from enquiry to set up, its all been easy and good communications from the team.
I have the phones, mobile app and call switch app on computer and to be honest, I like the app, so I think the phones will be paperweights only. The app is simple to use and links with our Outlook contacts and Gmail contacts,
Fast and efficient service. Helen was lovely to deal with, very impressed. Thanks
Recently Mark was very helpful in fixing a problem with our phone. Yappl have been very responsive and have good customer service
Very helpful and patient with our internet system. Even our faffing about making sure our meeting camera was running smoothly.
All very patient.
Mark Cohen from Yappl provided a flawless serivce he worked with our broadband provider to rejig our network to work with our Yealink telephones. Would highly recommend this company to anyone who is looking for excellent service at a reasonable price.
Helen the Senior Customer Account Executive at Yappl has been absolutely amazing through the whole process of ordering the new business mobile phones.
Helen has saved us as a business a vast amount of money each month to what we was previously paying; plus taken all the stress out of sorting new contracts whilst ensuring that our phone numbers remain the same saving us costs for new advertising etc.
I would thoroughly recommend Helen & Yappl to any business that is looking for the very best deals on new mobile phone contracts
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