Yeomans  Reviews 

1,313
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 155 reviews, reviewers had a great experience with this company. Customers frequently praise the sales staff for being extremely helpful, highly knowledgeable, professional, and genuinely attentive throughout the entire vehicle purchasing journey from start to finish. People note that the showrooms offer a welcoming atmosphere, making test drives and paperwork completely straightforward, smooth, stress-free, and surprisingly enjoyable for everyone involved. However, some customers also noted frustrating issues with vehicle repairs, unhelpful support, extended waiting times, and poor communication regarding ongoing after-sales service requests. A few reviewers experienced ongoing difficulties trying to resolve persistent mechanical faults, noting that the team struggled to provide timely solutions or adequate progress updates.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team members are consistently helpful,... See more

Service

Customers had positive experiences with service, noting excellent care, support, and professional treatment... See more

Product

Reviewers mention ambiguous feedback about product, with some customers expressing high satisfaction... See more

Customer service

Users describe ambiguous interactions with customer_service, as experiences vary significantly across... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process from start to finish as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our old car had some issues, so we approached Skoda to assess the options - From our first introduction to Zak Evans he took the process of getting a new car from start-to-finish with professional... See more

Company replied

Rated 5 out of 5 stars

I purchased a car from Yeoman's Skoda Bridgewater some 4 years ago and have been trying to source a new vehicle. I have been speaking to Zak Evens, who has been very helpful in trying to obtain the... See more

Company replied

Rated 5 out of 5 stars

We were looked after by Demetri at the Exeter branch of Yeomans from start to finish. His advice and care throughout the purchase was invaluable. His knowledge of the ID Buzz was fully rounded which w... See more

Company replied

Rated 5 out of 5 stars

We had the pleasure of Sullivan being our sales executive to purchase my new car. From start to finish he was so kind and helpful, listening to what I needed in a car and helping in so many ways to ma... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Citroen dealer
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

Visit Yeomans a family owned business with car and van dealerships all along the South Coast of England, from Helston at the very tip of Cornwall to Brighton in East Sussex. We live our motto "Built on trust". We proudly represent Audi, VW, VW Commercial, Honda, Toyota, Nissan, Peugeot, Hyundai, Citroen, Vauxhall, Skoda and DS Automobiles. Please contact us for a great range of New and Used cars and vans for both Retail and Fleet customers, as well as Parts, Servicing and MOT. We would love to see you.


Contact info

  • Yeomans House, Littlehampton Road, Ferring, Worthing, BN12 6PB, West Sussex, United Kingdom

  • www.yeomans.co.uk

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,313)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

We have just picked up our new scala…

We have just picked up our new scala from Zak. Overall we had a fantastic experience with him, he was very knowledgeable, attentive and friendly. We would highly recommend yeoman's sokda bridgwater and Zak to anyone who is looking to get a new car!

May 16, 2026
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to share your experience! We are so pleased to hear that you had a fantastic experience picking up your new Škoda Scala.
Zak will be delighted to hear your kind words, it’s wonderful to know he made your car-buying journey so special.
Thank you for highly recommending us and Zak, we wish you many happy miles of motoring !

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Rated 5 out of 5 stars

Visited Yeoman’s in North Petherton…

Visited Yeoman’s in North Petherton today. Zak was charming, knowledgeable and super helpful, especially as he had had to take over from an absent colleague. Nothing was too much trouble. I would absolutely recommend.

May 15, 2026
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to leave us such a lovely review. Zak is a fantastic member of our team, and it is wonderful to know that he stepped in so seamlessly to take care of you.
We will be sure to pass your praise along to Zak it will make his day!
Thanks again, and we look forward to welcoming you back in the future.

Rated 1 out of 5 stars

Utterly disappointing

Utterly disappointing. We purchased a two year premium service plan for our Skoda Fabia. Explained to them that we are unhappy with how DPF regenerates, and were told that this is normal and down to our driving behaviour. This was despite explaining that the car would not regenerate even after driving countless miles (e.g., Exeter to Bristol and back). We insisted that they check the filter's condition. We also asked that they fix our driver side window not opening and closing reliably. They told us our filter was fine, and it was down to us not using the car correctly. They had forgotten to fix the driver side window. They asked us to bring the car back in, to fix the window - which resulted in them keeping it for several days because of missing parts. When they gave the car back to us, our driver side mirror switch was missing (!) and we had to awkwardly wait for them to check their security cameras to ensure it was not brought into the garage in this condition. The car driver window stopped working within a few days of receiving the car 'fixed', and our DPF light kept coming on - taking impossibly long to regen (!). This was despite bring the car 3 times to them over a period of a month (12 November 2026; 11 December 2026; 13 December 2026) - and also first mentioning our DPF issues during our first service in 2025. We decided to abandon using Yeoman's Skoda because there was no longer any trust in their mechanics knowing how to work with our car. After extensive tests, Halfords advised us a DPF filter change is required, and that it was far from being OK. A third garage identified the DPF filter sensor was not behaving correctly. We ended up paying well over £700 for repairs at Yeomans, £300 at Halfords, and another £300 at another garage for what should have been fixed and identified correctly by Yeoman's to begin with. And our car driver window? Still not working! By far the worst experience we have ever had. What was even the point of paying for a two year 'premium' service with Skoda?!

December 11, 2025
Unprompted review
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Reply from Yeomans

We are sorry to read that you remain dissatisfied following your visits to our dealership.
At the time your vehicle was inspected, diagnostic checks showed the DPF soot and ash load readings to be within manufacturer specification, and the associated sensors were operating correctly with no fault codes present. Based on these results, replacement of the DPF was not recommended at that time.
We appreciate that DPF-related concerns can be frustrating, particularly on vehicles covering lower annual mileage or predominantly shorter journeys, as regeneration performance can be affected by vehicle usage patterns.
With regard to the window concern, we carried out repairs including replacement switch components, and when an issue arose with a supplied part we arranged for the vehicle to return so this could be addressed. We also resolved the missing mirror switch matter during your visit.
Your service plan covers routine servicing in line with manufacturer schedules, however it does not extend to all repair or diagnostic items raised subsequently.
While we are disappointed to hear you chose not to return to us following these events, we do take customer feedback seriously and would be happy to review any supporting documentation relating to subsequent repairs if you would like this investigated further with our management team.

Rated 5 out of 5 stars

If you want someone who is knowledgeable

If you want someone who is knowledgeable. Zak is the guy to go to. He knows what he is talking about and is very helpful. Thank you zak

May 7, 2026
Unprompted review
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Reply from Yeomans

Thank you for the feedback. It is great to hear that Zak’s knowledge and assistance were helpful to you during your visit.
We take pride in having a knowledgeable team so it is great to hear that Zak was able to provide the expertise and help you were looking for. Should you require any further assistance, please feel free to contact us.

Rated 5 out of 5 stars

Very impressed with this business

Very impressed with this business. I went into the showroom to look for a car and Zak Evans treated us really well throughout. He arranged a test drive, showed us the two cars we were interested in, and gave us some very useful information with no pressure at all.

Although I ended up buying a brighter coloured car from another dealer because they had the exact one I wanted in stock, the experience here was excellent and I would definitely recommend them.

April 22, 2026
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to share your experience with us. We are delighted to hear that Zak took such great care of you and provided the helpful, low-pressure environment we strive for. We truly appreciate the recommendation, and we'll be sure to pass your kind words along to Zak. Should you need anything in the future, whether it's for servicing or your next upgrade, please visit us again.

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Rated 5 out of 5 stars

Great work and customer service Helston VW

Had cause to use Yeomans VW dealership in Helston to replace the EV locking port on my ID3. Jamie in Service department was excellent and looked after me well. The video produced by Adam the technician went above and beyond what I expected and the work was carried out to a very high standard. I will definitely now use this dealership to look after my vehicle. Top work thankyou.

May 4, 2026
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to share such a fantastic review of your recent visit to Yeomans VW Helston.
We are pleased to hear that your ID.3 is back in top shape! It’s wonderful to know that Jamie provided the high level of service we strive for, and we’ll be sure to pass your compliments along to him.
We’re also glad you enjoyed the video from Adam; our technicians take great pride in providing that extra bit of transparency. Should you require any further assistance, please don't hesitate to contact us.

Rated 5 out of 5 stars

Very great experience with yeomans

Very great experience with yeomans, would highly recommend, kind staff and easy and efficient communication!!

Would always go to them!!!

May 5, 2026
Unprompted review
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Reply from Yeomans

Thank you for your review. We are pleased to hear that you had such a great experience with our team. Providing kind, efficient service is exactly what we strive for, and knowing you’d choose us again truly makes our day. We look forward to seeing you next time!

Rated 5 out of 5 stars

I am a 62 year old who was extremely…

I am a 62 year old who was extremely nervous about needing a new car, my son in law said Sara, Skoda are really good. We did go to other makes as well, I have always had Peugeot. The Peugeot garage was not good and not helpful for someone like me, who suffers with extreme anxiety and all I know about a good car is it's colour. As soon as we got to Skoda Tim was amazing! He was patient and understanding, I had so many questions and worries and he was happy to explain everything in detail, his attitude to "help" ahead of "sell" was excellent. His reassurance was exceptional. I was very nervous about driving the new car for the first time out of the showroom but he went through absolutely everything with me, no rush at all. The car is lovely and I know that if I have any problems or questions that I can feel comfortable in contacting Skoda Bridgwater for help. All the staff that I spoke to during the time of securing the purchase, were most helpful and friendly but Tim was exceptional!

March 26, 2026
Unprompted review
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Reply from Yeomans

We are so glad to hear that your experience with us was a positive one. We know that switching brands after years with Peugeot can feel like a big leap, and we’re pleased you chose Yeomans. If you need any further assistance, please don't hesitate to contact us.

Rated 5 out of 5 stars

Yeomans Bridgewater

Yeomans Bridgewater - Many thanks Zak for the detailed explanation of each of the models we are interested in.

May 5, 2026
Unprompted review
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Reply from Yeomans

Thank you so much for your kind review! We are delighted to hear that you had such a positive experience at Yeomans Bridgwater.

Zak will be thrilled to hear your feedback. He takes great pride in knowing our models inside and out, and we’re glad his explanations helped you narrow down your choices. Choosing a new vehicle is a big step, and we are happy we could provide the clarity you needed.
If you have any more questions about those models or would like to arrange a test drive, please don't hesitate to reach out. We look forward to seeing you again soon!

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Rated 1 out of 5 stars

YEOMANS VAN CENTRE EXETER

YEOMANS VAN CENTRE EXETER
I have used this dealership twice for warranty repairs to my ID Buzz they are extremely difficult to contact then after 3 weeks when they returned the vehicle it had to go back for 3 days to refurbish an alloy wheel they damaged. Then in again for the same warranty repair this time they had the vehicle for 35 days and when I collected it the technicians had used it to commute to and from home it wa s absolutely filthy inside and out and scratched on the left hand door and rear panel needing to go back for it to be painted The vehicle is just a year old and olny 6000 miles
Terrible service

Please read Yeomans response they have totally missed the point I was not complaining about the warranty repair, yes it’s frustrating it took so long to repair but I am not attributing this against them. I have left a one star review for the total lack of care towards my vehicle whilst in their care. I arranged to collect it around 3 ish the day before and when I arrived in the morning it was absolutely filthy where it had obviously been driven 200 miles the front was covered in dead flies, seagulls mess all over the roof, seat covers hanging from the head restraints not covering the seats and dirty footprints in the carpets not to mention the scratches along the near side. An independent garage would treat a £1000 banger better because they know we have a choice where to take our cars.

May 1, 2026
Unprompted review
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Reply from Yeomans

Thank you for your feedback. We understand one of our service managers spoke with you last week to apologise for the situation, but I wanted to follow up here regarding the next steps for your vehicle.
Our sincere apologies for the frustration this has caused. The electrical issue has been a complex one, and we’ve been working directly with VW Technical to find a permanent fix. We also have you booked in for the scratches to get this resolved. We appreciate your patience while we work through these points. Our priority is getting your car back to you. If you need anything else in the meantime, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Yeomans Citroen Fareham

Highly pleased with Yeomans Citroen Fareham, re rapid repair at, short notice on my citroen c4. The stress was removed by the two freindly & helpfull ladies on reception Kaz & Rochelle, keeping me updated on the progress from start to finish.A good trustworthy service that i highly recomend. Rich Portsmouth

April 27, 2026
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to share such a positive review! We know how stressful it can be when your Citroen C4 needs a rapid repair, so we are thrilled that we could get you back on the road quickly. We truly appreciate your recommendation and your trust in Yeomans Citroen Fareham. We look forward to seeing you again for your future motoring needs!

Rated 5 out of 5 stars

A GREAT CAR BUYING EXPERIENCE AT YEOMANS IN BRIDGWATER

Yeomans Skoda and Zak in particular were really great to deal with!
I traded in my old Kodiaq for a barely used Enyaq and the entire experience was a pleasure from initial visit to today's handover.

I wouldn't hesitate to recommend YEOMANS in Bridgwater and Zak personally - excellent throughout!

April 29, 2026
Unprompted review
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Reply from Yeomans

Thank you for the fantastic 5-star review! We are pleased to hear that your transition from the Kodiaq to your Enyaq was such a smooth and pleasant experience.
It’s great to know that Zak provided the excellent service we strive for at Yeomans Skoda Bridgwater. Enjoy your Enyaq and please don't hesitate to reach out if you need anything as you settle into your new ride.

Rated 5 out of 5 stars

Friendly dealership with helpful and efficient salesman

Visited Škoda Bridgwater to consider purchasing a new Karoq. Zak Evans was very helpful, explaining the various specifications of each model/trim, colour choices and purchase options. Zak arranged a test drive of my chosen model and patiently answered all my queries. Very happy with the service provided by Zak and Yeomans.

April 23, 2026
Unprompted review
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Reply from Yeomans

Thank you for sharing your positive experience. We are delighted to hear that Zak provided the patient, knowledgeable support we strive for.It’s fantastic to know you felt well-supported during your test drive and throughout your visit. Providing a pressure-free environment is a top priority for us here at Yeomans, and we will be sure to share your kind words with Zak and the rest of the team.

If you have any further questions as you consider your options, please feel free to get back in touch. We look forward to seeing you again soon!

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Rated 5 out of 5 stars

I bought a car from Skoda in…Bridgwater

I bought a car from Skoda in Bridgwater. Sophie was amazing start to finish. Easy to get hold of, always replied to emails, even on her day off.
A lovely person representing the company really well!

April 25, 2026
Unprompted review
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Reply from Yeomans

Thank you for taking the time to share your experience with us! We are pleased to hear that your car-buying journey at Skoda Bridgwater was so seamless.

Sophie is indeed a valued member of our team, and we’ll be sure to pass your glowing praise along to her.
We’re proud to have her representing the company, and we’re even happier that you’re pleased with your new car. If you need anything else down the road, please don't hesitate to reach out.

Rated 5 out of 5 stars

A good range of vehicles and great staff.

Very helpful and knowledgeable staff in the person of Zak.

April 23, 2026
Unprompted review
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Reply from Yeomans

Thank you for the kind words. We are glad to hear that you had such a positive experience with us. We pride ourselves on having a knowledgeable staff, so it’s great to know that expertise made a difference in your visit.
We look forward to seeing you again soon!"

Rated 5 out of 5 stars

Very smooth buying experience

My wife and I were in the dentist and decided on a whim to pop in to Yeomans because it’s right next door. We had been considering trading in our ev for a newer bigger one. So we had a look at an Elroq and thought it might be appropriate. Zak organised a rest drive in a demonstrator there and then and we liked it. So we said ok can we buy that one. Zak did a quick call and said tes we could. So we almost bought and then my wife said have you get any in blue instead of red. Zak said yes and showed us a blue one which was higher spec. We decided to buy it. So we did the deal there and then. A week later I picked up the car and dropped off the old Corsa ev. Zak did all the paperwork very smoothly and quickly and then got my phone linked to the car and got the Skoda app set up on the phone so within an hour and a half we were off and everything was sorted. In my fifty years of motoring it’s the smoothest and most pain free car buying experience I have had. So on that basis I would recommend this outfit.

April 18, 2026
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to share such a fantastic review! We are thrilled to hear that Zak was able to assist you so effectively on the spot. We strive to make the process as seamless as possible, but hearing that this stood out as your most positive experience in fifty years of motoring is the ultimate compliment for our team. It’s great that we could locate the higher-spec blue Elroq to hit those specific preferences, and we're glad Zak could get the digital setup and paperwork handled quickly so you could get on the road. If you need any further assistance, please don't hesitate to contact us!

Rated 5 out of 5 stars

Just writing a quick review of my…

Just writing a quick review of my experience with Zak. Very helpful and friendly. Would definitely recommend him and Yeomans.

April 11, 2026
Unprompted review
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Reply from Yeomans

Thank you for leaving a review.
We are glad to hear that you had a positive experience with Zak and found our team helpful. It is great to know you would recommend both Zak and the dealership.
We appreciate the feedback and look forward to seeing you again in the future

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Rated 5 out of 5 stars

Great experience at Bridgwater Yeomans

We popped into the Bridgwater branch of Yeomans today as I have been looking at Skoda Karoq cars. They had a few in stock. We were greeted by Zak Evans. He was very helpful and showed us around the cars they had in stock and also showedus details of the others within their group. As I hadn't driven a Karoq before, he kindly and quickly, took my details and information, and allowed us to test drive a car. This was very helpful to me as it allowed me to confirm they are the right car for me.
Although as I need to part exchange my current car, I needed to go away to think, as the money offered was not as much as I had hoped for.
But overall, a great experience and a very helpful salesman.

April 19, 2026
Unprompted review
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Reply from Yeomans

Thank you for visiting us at Yeomans Bridgwater and for sharing your feedback.
We are glad to hear that Zak was able to assist you in exploring our Skoda Karoq stock and that the test drive helped confirm the model is the right fit for your needs. Providing a helpful, efficient experience is always our priority.
Regarding your part-exchange, we understand that valuations are a significant part of the decision-making process. We aim to provide fair and competitive offers based on current market data, though we appreciate it can sometimes differ from expectations. Please feel free to reach out if you would like to discuss this further or if there is anything else we can do to assist with your decision.

Thank you again for your kind words regarding our service, and we hope to see you again soon.

Rated 5 out of 5 stars

Excellent responsive service / one satisfied customer

Excellent responsive service from salesman Zak Evans who went the extra mile to brief me thoroughly on all the aspects of the new Enyaq Coupé (which I’m really pleased with) and all its technology and even took the trouble to meet me at Taunton station before we went back to the Bridgwater dealership to finalise the paperwork. I’m a satisfied customer and would thoroughly recommend Yeomans Bridgwater and Zak.

April 18, 2026
Unprompted review
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Reply from Yeomans

Thank you for taking the time to share your experience with us.
We are pleased to hear that you are enjoying your new Enyaq Coupé. It’s a sophisticated vehicle, and we're glad Zak was able to provide a thorough briefing on its technology to help you get started.
At Yeomans Bridgwater, we aim to provide a seamless transition for our customers, so it is good to know that the trip to Taunton station was helpful in finalising your paperwork. We will be sure to share your kind comments with Zak and the rest of the dealership team.
Thank you for your recommendation, and we wish you many happy miles of driving.

Rated 5 out of 5 stars

new Toyota Cross from Toyota…

We got a new Toyota Cross from Toyota Yeomans Eastbourne after a recommendation for what our requirements were and we can thoroughly recommend the whole sales experience and the very helpful and highly knowledgeable sales executive Tanyol Medí who did everything he could to help us every step of the way.

March 27, 2026
Unprompted review
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Reply from Yeomans

Thank you for taking the time to share your experience with us! We are pleased to hear that you are satisfied with the sales experience. We wish you many happy miles and adventures in your new car. If you ever need anything else, don’t hesitate to reach out.

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