Our old car had some issues, so we approached Skoda to assess the options - From our first introduction to Zak Evans he took the process of getting a new car from start-to-finish with professional... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a car from Yeoman's Skoda Bridgewater some 4 years ago and have been trying to source a new vehicle. I have been speaking to Zak Evens, who has been very helpful in trying to obtain the... See more
Company replied
We were looked after by Demetri at the Exeter branch of Yeomans from start to finish. His advice and care throughout the purchase was invaluable. His knowledge of the ID Buzz was fully rounded which w... See more
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We had the pleasure of Sullivan being our sales executive to purchase my new car. From start to finish he was so kind and helpful, listening to what I needed in a car and helping in so many ways to ma... See more
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Company details
Written by the company
Visit Yeomans a family owned business with car and van dealerships all along the South Coast of England, from Helston at the very tip of Cornwall to Brighton in East Sussex. We live our motto "Built on trust". We proudly represent Audi, VW, VW Commercial, Honda, Toyota, Nissan, Peugeot, Hyundai, Citroen, Vauxhall, Skoda and DS Automobiles. Please contact us for a great range of New and Used cars and vans for both Retail and Fleet customers, as well as Parts, Servicing and MOT. We would love to see you.
Contact info
Yeomans House, Littlehampton Road, Ferring, Worthing, BN12 6PB, West Sussex, United Kingdom
- www.yeomans.co.uk
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Dealt with Zak Evans today he was very…
Dealt with Zak Evans today he was very professional and helpful and made our purchase very smooth
June 12, 2026
Unprompted review
Reply from Yeomans
Thanks for sharing your experience! We're so glad Zak was able to provide such professional and helpful service today. Enjoy your new purchase, and thank you for choosing us!
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Excellent experience with the branch at Bognor Regis.
Excellent experience with the branch at Bognor Regis. The salesman was excellent, fully informative and helpful in helping us make our choice, no pushy salesman techniques, just friendly, honest information. Nothing has been too much trouble, all the staff were very friendly. Showroom has a really good choice of cars to look at and test drive. Really pleased with choice of new car and would recommend the company.
May 31, 2026
Unprompted review
Reply from Yeomans
Thank you so much for taking the time to share your experience with our Bognor Regis branch! We are absolutely thrilled to hear that you felt supported and informed without any pressure—that is exactly how car buying should be.
Our team prides themselves on being helpful and transparent, so your kind words mean the world to us. We’re delighted that you found the perfect new car and enjoyed exploring our showroom. Congratulations on your new ride, and thank you so much for the recommendation!
Excellent customer service
Excellent customer service. Extremely efficient and professional.
The only place to go for Nissan issues.
5 star.
June 10, 2026
Unprompted review
Reply from Yeomans
Thank you so much for the 5-star review! We pride ourselves on providing efficient and professional service, so it’s wonderful to hear we hit the mark for you. We’re proud to be your go-to spot for all things Nissan. See you next time!
So far so good
So far so good, I’ve yet to collect the car but dealing with Zak was a pleasant experience, professional, patient and personable. He helped me choose the deal that was best for me, I hope the rest of the process and collection is as positive.
June 11, 2026
Unprompted review
Reply from Yeomans
Thank you for sharing your experience! We’re so glad Zak took great care of you and helped you find the right deal. We’re looking forward to making your collection day just as positive. Safe travels until we see you!
Yeomans worthing
Matt at Yeomans Worthing was great from day one, ordering the car right up to collection our new Mazda CX30.
Very professional and laid back dealership experience.
June 10, 2026
Unprompted review
Reply from Yeomans
Thank you so much for the fantastic review! We are pleased to hear that Matt provided quality customer service.
We pride ourselves on offering a professional, relaxed, and pressure-free environment, so it’s wonderful to know that resonated with you. Enjoy every mile in your new car, and please don't hesitate to reach out if you need anything else!
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First service
I booked my car 3 weeks ago for its first service. There was literally nothing to do on it. I dropped it off first thing in the morning at 8:30am and asked for it back asap. I was able to collect it at 4:30pm and been told I didn’t specify a time when I wanted it back. I though ‘I would like to get it back as soon as possible please’ means it’s not at the end of the queue.
I had to cancel work because of it, so I’ll definitely take my car elsewhere in the future.
June 10, 2026
Unprompted review
Reply from Yeomans
Dear Dorottya Etheridge-Kovacs,
Thank you for taking the time to share your feedback regarding your recent service appointment with us. We are truly sorry to hear about your negative experience and the subsequent inconvenience of having to cancel work as a result.1
We understand your frustration with collecting your car at 4:30 pm after dropping it off early at 8:30 am, especially as you had requested it back "as soon as possible".1
We would like to clarify the circumstances of the booking, which we understand occurred three weeks prior to the service date. At the point of booking, you were advised that all our express/waiting appointments for that day were fully allocated, and as such, your service needed to be booked as a 'car for the day' slot. This was confirmed with you, as you were unable to schedule on any other day.1
While we always aim to complete work efficiently, when a vehicle is booked in for a 'car for the day' service, our expectation and standard procedure is to have the work completed by the end of the working day. We allocate the car a slot in the workshop schedule that allows for a thorough, high-quality service, with the understanding that collection will be later in the day. The collection at 4:30 pm was in line with this agreed-upon full-day appointment requirement.
We value your custom and sincerely regret that this situation caused you to cancel your work plans. We would be grateful for the opportunity to discuss this further offline to ensure all future expectations are perfectly aligned. Please feel free to contact us directly at your convenience.
Kind regards,
Fabion Kaatz
General Manager
If I could i would give a -10 the…
If I could i would give a -10 the company i work for spend a large amount of money with Yeomans, I have just taken one of our company vans to Yeomans I am booked in for Thursday so only two days early, the man behind the counter Simon rolled his eyes and huffed and asked me in not a very nice tone have you found a spot to park then, which i the replied yes thank you i have. He huffed some more rolled his eyes again then i said to him do you want me to bring it back on the Thursday? Which he then replied NO. We will be looking for another garage to service our vans at this rate. Customer service 0, customer relations 0. Have a word with your staff if you want repeated customers. I have never been treated like this before awful place. I had the unfortunate pleasure of visiting Yeomans Indian queens
June 9, 2026
Unprompted review
Reply from Yeomans
Thank you for taking the time to share your feedback, though we are incredibly sorry to hear about your recent experience. What you described is absolutely not the standard of customer service we pride ourselves on. To help us investigate can you please confirm which Yeomans site you visited? We want to ensure all of our customers receive a high standard service and avoid a situation like this from happening again.
I recently had £15K to spend on a used…
I recently had £15K to spend on a used car. I narrowed down what make/model etc I wanted and set about approaching the main dealers in the area. Sadly it would seem that some of the larger authorised dealers do not do much in the way of ‘smaller’ purchases. (Only new/er more expensive models?) I did think I had found something at Yeomans (Honda Bognor Regis) and went to view/test drive. Whilst the car had a new MOT, the tyres were in good condition and past paperwork/service record were there to view, when I asked further questions the answers were limited. Also, there was little/no wiggle room in the price. After a bit of on the spot decision making, I walked away from the purchase even though it ticked most of the boxes. (Something was ‘not quite right’ in my mind.)
Yeomans do not have a central customer service office, but instead their branch managers (who I now think are a Franchise set up?) have total autonomy on decision making at their location. I did try to discuss this with the manger, but was told the sales person had done their job etc..
The company itself (a large and usually well respected brand name) appears to have an owner who has registered the business in the Cayman Islands. Make of that what you will.
The level of service and ability to speak to someone about my issues post experience left me thinking the company does not care about the little people.
As they say, ‘buyer beware!’
June 4, 2026
Unprompted review
Reply from Yeomans
Thank you for your review. Could you please contact me, Adam Smith (adam.smith@yeomans.co.uk) as we have no details recorded under your name regarding this review or any previous contact with our dealership?
In this competitive market we price our cars to sell, which unfortunately means we do not have hundreds of pounds of wiggle room. Additionally, our cars meet Honda's strict approved standards and are backed by a comprehensive warranty.
I do hope we can assist you in purchasing your new car and look forward to making contact very shortly.
Kind Regards
Adam Smith
Great customer service from Zak in…
Great customer service from Zak in Bridgwater. No hard sell, which tends to put me off. He took time to understand exactly what we were looking for and gave clear information and a good range of options. Easy purchase and smooth handover. Couldn’t be happier with the service we received and love the new car!
June 2, 2026
Unprompted review
Reply from Yeomans
Thank you so much for the lovely review. We are so pleased to hear how much you love your new car. Zak always goes above and beyond to ensure our customers feel comfortable and informed. Happy driving, and please let us know if you ever need anything else.
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Excellent experience from Yeomans Skoda Bridgwater
Everything about the process of buying my Skoda Kamiq was excellent from my first enquiry through to handover day. My enquiry was picked up really quickly and I was passed to Zak Evans who provided a truly 5* exceptional service throughout. Nothing was too much of an issue, he listened to everything and found the right solution to any issues. Zac also went above and beyond to get the car that I wanted and managed to deliver it much quicker than I could have imagined! A first class experience, i would highly recommend Yeomans Skoda Bridgwater to anyone. Thank you very much Zac Evans!
May 25, 2026
Unprompted review
Reply from Yeomans
Thank you for taking the time to share your experience regarding your recent Skoda Kamiq purchase.
We are pleased to hear that the process was efficient from your initial enquiry through to the handover. It is great to know that Zak provided you with professional service and was able to address your requirements while delivering the vehicle sooner than expected. We appreciate your recommendation and hope you enjoy your new car. Please feel free to contact us if you require any assistance in the future.
Working with Dimitri in the Exeter…- gone silent
Working with Dimitri in the Exeter branch. During my collection the wind caught the passenger side door and hit another van in the car park while going through the controls. After letting Dimitri know, his initial emails talked of arranging a date to have the bend sorted but now he has gone silent. Local feedback of the sales team and what I am now finding is they are very attentive while you are buying but the aftercare is non-existent. I am still waiting to have this fixed and my emails are going unanswered.
May 7, 2026
Unprompted review
Reply from Yeomans
Thank you for your patience while we addressed the initial dent repair. We are glad to hear that part has been rectified, and as discussed, we have a follow-up visit booked for next month to complete the remaining work. If you have any questions or need further assistance in the meantime, please don't hesitate to reach out to us.
Skoda north petherton
Went into Skoda North petherton and was served by Zak Evans what a lovely young man full of knowledge credit to Skoda very helpful
May 23, 2026
Unprompted review
Reply from Yeomans
Thank you for taking the time to leave a review! We are delighted to hear that Zak provided such excellent service during your visit. We pride ourselves on having a team that is not only knowledgeable but also genuinely helpful, and it’s wonderful to know that Zak made such a positive impression. We look forward to welcoming you back to the showroom in the future!
Shocking and obstructive.... Do not buy from here.
I purchased a Vauxhall Corsa-e from Yeomans Nissan Worthing. While the initial sales process was perfectly pleasant, the true measure of a car dealership is how they handle a major mechanical failure.
Within days of collecting the vehicle, it suffered a catastrophic electrical traction system failure and total electrical blackout, leaving it completely immobilized on my private driveway.
I immediately exercised my statutory "Short-Term Right to Reject" faulty goods within 30 days under Section 20 of the Consumer Rights Act 2015. Rather than honoring clear UK consumer law for an obviously broken vehicle, the Sales Manager (@Yeoman Nissan Worthing) actively attempted to obstruct the rejection. Management flatly refused to accept the return unless I personally managed and coordinated a third-party RAC breakdown call-out to generate a technical report for them first.
EDIT DUE TO RESOLUTION:
Under the Consumer Rights Act, a consumer is not required to jump through administrative hoops or handle diagnostics on an immobilized asset that was sold with an inherent defect. Because of this unhelpful stalling tactic, I have been forced to bypass the dealership entirely and contact Yeomans HQ. I must add that they handled the issue and refund in a prompt manner. Just a shame it had to be escalated in the first case.
May 22, 2026
Unprompted review
Reply from Yeomans
Thank you for taking the time to share your feedback. We are sincerely sorry to hear about the experience you had following the purchase of your Vauxhall Corsa-e, and for the frustration caused during the resolution process.
We always aim to provide a seamless and professional service, and we are sorry if we fell short on this occasion.
We can confirm that this matter has now been resolved and a full refund has been processed. We wish you the absolute best with your next vehicle, and we apologise again for the stress this situation caused.
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Great service and helpful staff
I recently went in with an open mind, looking to upgrade to an SUV. Zak gave me great service and guidance and quickly set up test drives for a few different options they had in stock. After checking out the options, I went with the Mitsubishi Outlander.
May 18, 2026
Unprompted review
Reply from Yeomans
Thank you for the wonderful 5-star review! It’s great to hear that Zak was able to provide the guidance you needed and get those test drives organized quickly. We aim to make the process as seamless as possible, and we’re pleased that you found the perfect fit with the Mitsubishi Outlander. Thank you for choosing us for your upgrade. We wish you many happy miles and adventures in your new vehicle.
Bought a scala through Zak at Skoda
Bought a scala through Zak at Skoda, the whole process was very smooth and we couldn't be happier with our car
May 22, 2026
Unprompted review
Reply from Yeomans
Thank you for the great feedback! We’re pleased to hear that the process of buying your Skoda Scala was so smooth. Zak is a valued member of our team, and he’ll be delighted to know you’re happy with his service. We wish you many years of happy driving in your new Scala!
We just picked up my new scala from…
We just picked up my new scala from yeomans skoda in Bridgwater. Zak was excellent from start to finish, he was super attentive and very personable. it truly was a great experience from start to finish!
May 22, 2026
Unprompted review
Reply from Yeomans
Thank you for your review. We are so pleased to hear that you had such a great experience at our Bridgwater showroom. It’s wonderful to know that Zak was super attentive and personable throughout your journey with us. We always strive to make picking up a new car a seamless and enjoyable event, and your kind words truly highlight that!
Don’t return calls
Don’t return calls. Offer booking slots on their website which are seemingly not available, then want you to call to accept a differ time??? But when you call, they are not available and if you leave a message they don’t call back! And I called late this afternoon, but still within the opening hours as per their website, and got a message saying they are closed. Nissan Worthing ? Nissan worthless!
May 20, 2026
Unprompted review
Reply from Yeomans
We’re very sorry to read about your experience and appreciate you taking the time to share this feedback. The level of communication and service you describe is not the standard we aim to provide at Nissan Worthing.
I would like the opportunity to look into this matter. Please contact us directly with your vehicle registration and preferred contact details so that a manager can follow up with you personally.
Thank you again for bringing this to our attention.
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Very well organised Car Dealer
Very well organised Car Dealer , highly recommended. Quick and reliable service all paperwork done online. Car delivery on time and no hassle. Ryan Humphreys very professional and trustworthy person. All done for me within hours. HIGHLY RECOMMEND!!!
May 8, 2026
Unprompted review
Reply from Yeomans
Thank you so much for the lovely review and the high recommendation. We will be sure to pass your kind words along to Ryan Huumphreys. Enjoy your new car, and please don't hesitate to reach out if you need anything else in the future.
Yeoman's in Helston
We visited Yeoman's in Helston to collect a spare wheel. Very helpful and friendly staff. While there we queried a problem with an oil signal on the front screen - too much oil. The engineers had a quick look and sorted the problem in just a few minutes. Can't rate them highly enough - helpful, courteous, and very knowledgeable. Would certainly recommend this garage.
May 13, 2026
Unprompted review
Reply from Yeomans
Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that what started as a quick trip to collect a spare wheel turned into such a positive experience. Thank you for the high rating and the recommendation it means so much to the whole team here at Yeomans Helston. Safe travels, and please let us know if we can help you with anything else in the future!
We have just picked up our new scala…
We have just picked up our new scala from Zak. Overall we had a fantastic experience with him, he was very knowledgeable, attentive and friendly. We would highly recommend yeoman's sokda bridgwater and Zak to anyone who is looking to get a new car!
May 16, 2026
Unprompted review
Reply from Yeomans
Thank you so much for taking the time to share your experience! We are so pleased to hear that you had a fantastic experience picking up your new Škoda Scala.
Zak will be delighted to hear your kind words, it’s wonderful to know he made your car-buying journey so special.
Thank you for highly recommending us and Zak, we wish you many happy miles of motoring !
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