Very good customer service No pressure sales and was not rushed into buying vehicle very stress free purchase and staff very helpful.
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New car purchase, arrived far sooner than expected. Whole process seemless, dealt with Dan, very knowledgable and easy to deal with. All departments here are second to none. Would have appreciated a... See more
Company replied
The Audi A5 avant hybrid is one of the finest cars I have driven over many years with different brands. The drivetrain operates seamlessly between battery and petrol and the chassis is exceptional.... See more
Company replied
Really pleased with my recent experience buying from Yeovil Audi. We were greeted by Catherine who was fantastic, she gave great customer service and made us feel really welcomed and valued from the b... See more
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Company details
About Yeovil Audi
Written by the company
Welcome to Yeovil Audi
Yeovil Audi strives to deliver an experience as prestigious as the vehicles we sell at our Audi Centre. As the only Audi-approved Centre in the Somerset and Dorchester area, we are proud to represent the Audi UK Car brand. within the region.
Yeovil Audi has a dedicated sales team, combined with the skills of our specialist Audi trained technicians, to ensure that a seamless service is provided to all our customers in every aspect of their Audi experience. From Servicing & Maintenance, all across Audi Motability, Audi Car Finance, Business & Fleet, and our vast stock of new and used Audi. We have all covered from our dedicated Audi dealership.
To achieve this, we invest in the future with our customers as the highest priority. Our customer-oriented view on decisions is driven by customer feedback and we always strive to ensure our customers' convenience comes ahead of our own. This is reflected in our customer satisfaction scores, as measured by Audi UK.
visit our website book your service like us on facebookContact info
Mead Avenue, BA22 8RT, Yeovil, United Kingdom
- 01935 678456
- marketing@yeovilaudi.co.uk
- www.yeovilaudi.co.uk
4.8
Excellent
209 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Did not like Dan.
March 6, 2023
Unprompted review
Reply from Yeovil Audi
Dear Mark,
We're very sorry to hear you aren't satisfied with your recent experience with us. If you would like to provide any further feedback or would like to speak to one of our Sales Specialists, please email marketing@yeovilaudi.co.uk.
Many thanks,
Emma - Yeovil Audi
Audi delivery
Due to delays in delivery it would have been better if updates were rlelayed to us at regular intervals. Very happy with the car now.
March 28, 2023
Unprompted review
Reply from Yeovil Audi
Hello Sheila,
Thank you for taking the time to leave us a review. We are delighted to hear you are happy with your new Audi and I have passed your feedback onto the team. Please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
1st class experience and customer service
Yeovil Audi went out of their way to make us feel special throughout our purchase journey from test drive through to collection of our new car. Likewise, we cannot speak highly enough of Michael and the customer service he provided to us,
and especially as he inherited us from a colleague who left the business.
March 3, 2023
Unprompted review
Reply from Yeovil Audi
Hello Jason,
Thank you for leaving us a fantastic 5-star review. We are delighted to hear you enjoyed your service and that we could help you find the perfect Audi. I will pass on your kind comments to Michael and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Impressive Audi Yeovil
Tim H, in sales, was probably as good a sales person as we have experienced. Indeed, being an Audi customer for many years, I can honestly say that from entering the showroom, until we left, the treatment was the best we have encountered anywhere. Congratulations to the Directors and team for such a facility.
March 13, 2023
Unprompted review
Reply from Yeovil Audi
Hello Derek,
We really appreciate you taking the time to leave us a fantastic 5-star review. We are so pleased to hear you had a positive experience with us and are very grateful for your kind words. Please don't hesitate to contact us if we can help you in the future.
Kind regards,
Emma - Yeovil Audi
Great Customer Experience
The Sales Executive, Tim Hopkins, was very professional, understood my needs and was not pushy.
Arranged for the car to be delivered in pristine condition and on time
February 20, 2023
Unprompted review
Reply from Yeovil Audi
Hello Paul,
Thank you very much for leaving us a 5-star review. We are delighted to hear you had a positive experience with us and that we could help you find the perfect Audi. I will pass on your kind comments to Tim and we look forward to welcoming you back in the future.
Kind regards,
Emma - Yeovil Audi
5 star service
Once again another 5 star experience at Audi Yeovil. I would like to thank James Holly and the service team for their care and professionalism regarding my car and myself. Thank you
February 28, 2023
Unprompted review
Reply from Yeovil Audi
Hello Moira,
Thank you very much for leaving us a 5-star review and for helping to share the word about us. We are delighted to hear you had a positive experience with us and will pass on your kind words to James, Holly and the rest of the team. Please don't hesitate to contact us if we can help you in the future.
Kind regards,
Emma - Yeovil Audi
From the moment I made contact with…
From the moment I made contact with Dan, the experience has been smooth and quickly dealt with. I decided to drive from Scotland to Yeovil to collect my vehicle and Dan, along with his colleague made my visit enjoyable. Everything was set up on the car for me and the vehicle was immaculate. I have used Yeovil on several occasions and can't recommend them enough.
January 28, 2023
Unprompted review
Reply from Yeovil Audi
Hello Amanda,
Thank you for leaving us a fantastic 5-star review. We're so pleased to hear you were satisfied with the service and that we could help you find the perfect Audi. I will be sure to pass on your kind comments to Dan and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Car purchase
Excellent service during choosing our first electric car.
December 23, 2022
Unprompted review
Reply from Yeovil Audi
Hi Jim,
Thank you so much for this 5-star review! We're so pleased we could help you make the switch to an electric car. Please don't hesitate to get in touch if you need any further help.
Kind regards,
Emma - Yeovil Audi
Good customer service
Daniel always did what he said he would do and when he said he would do it. Although we had to wait for a tyre issue to be rectified, the work was done as promised and at no additional expense.
January 3, 2023
Unprompted review
Reply from Yeovil Audi
Hello Mrs Gerring,
Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by.
Kind regards,
Eugenia - Yeovil Audi
Satisfied Customer
Good, helpful (including aftersales) service and given what I thought was a great deal
December 13, 2022
Unprompted review
Reply from Yeovil Audi
Hello Eric,
We really appreciate your positive review and are glad to hear you were so happy with your experience. Please don’t hesitate to get in touch, if there is anything we can do to help in future.
Kind regards,
Eugenia - Yeovil Audi
Excellent service despite the supply…
Excellent service despite the supply chain delays. Tim Hopkins looked after us very well indeed. First class
November 30, 2022
Unprompted review
Reply from Yeovil Audi
Hello Rob,
We really appreciate your positive review and are glad to hear you were so happy with your experience. Please don’t hesitate to get in touch, if there is anything we can do to help in future.
Kind regards,
Eugenia - Yeovil Audi
Purchased a new Audi Q5 from Yeovil…
Purchased a new Audi Q5 from Yeovil Audi. From beginning to the hand over Luis Mitchel was excellent in all ways. Quick thorough responses, attention to detail and excellent service enabled us to place the order with Yeovil Audi. Highly recommended with a very professional sales process.
December 2, 2022
Unprompted review
Reply from Yeovil Audi
Hello Nick,
Thank you for your 5 star review and for sharing your experience with us. We will pass on your feedback to Lewis. Please don’t hesitate to get in touch, if there is anything we can do to help in future.
Kind regards,
Eugenia - Yeovil Audi
Megan was extremely professional and…
Megan was extremely professional and efficient throughout the process.
October 29, 2022
Unprompted review
Reply from Yeovil Audi
Hello Ben,
Thank you so much for taking the time to leave us a great review. We have passed on your comments to Megan. Please don’t hesitate to get in touch, if there is anything we can do to help in future.
Kind regards,
Eugenia - Yeovil Audi
Purchase of Q2 black edition …
Our recent purchase was the 2nd vehicle we've bought from Yeovil Audi. Specifically dealt with Dan Costelloe again, as both my Wife and myself were very impressed with the level of customer service and the great relationship we now have. Would highly recommend Yeovil.
November 15, 2022
Unprompted review
Reply from Yeovil Audi
Hello Mark,
We really appreciate you taking the time to leave a review. We are pleased to read that you enjoyed visiting us. Please don’t hesitate to get in touch, if there is anything we can do to help in future.
Kind regards,
Eugenia - Yeovil Audi
Top Shelf
This was an exceptional service and experience from start to finish. We had a car fall through and saw a car advertised at Yeovil Audi. Mike our salesman managed to supply us with a near identical car at the same price but with an Audi approved model and with a 2 year warranty. The service was exceptional from start to finish and for the first time in my life i was so pleased i actually wanted to leave a review. I have brought many cars in my life from different main dealers New and Used and this is by far the best experience i have had. It would have been great if the car could have been delivered (for free) as we are based in London and it could have been for a price but we opted to collect and drive back to test it out. Ended up with a Great Car at a Great price with Great service. After sales so far has been spot on.
September 19, 2022
Unprompted review
Reply from Yeovil Audi
Hello Ch3l534fc,
Thank you so much for taking the time to leave us a great review. We have passed on your comments to the team. Please don’t hesitate to get in touch, if there is anything we can do to help in future.
Kind regards,
Eugenia - Yeovil Audi
Super efficient handover
Super efficient handover. Was kept informed of the progress of my new car all the way through.
Lewis was friendly and helpful and I'd definitely purchase from Yeovil again.
August 17, 2022
Unprompted review
Reply from Yeovil Audi
Hello Julie,
We would like to thank you for leaving us such a fantastic review! We are so pleased we were able to help you find your next car and we hope that get to help you with purchasing cars in the future!
Kind regards,
Eugenia - Yeovil Audi
So pleased and happy with the service…
So pleased and happy with the service at Audi Yeovil.
August 11, 2022
Unprompted review
Reply from Yeovil Audi
Hello Jake,
Thank you for your review. It is really appreciated and please don’t hesitate to get in touch with Yeovil Audi, if there is anything we can do to help in future.
Kind regards,
Eugenia - Yeovil Audi
Customer Service very good
Customer Service very good. No pushy sales man technics which was great.
Car was a good price from a main Audi dealer.
July 17, 2022
Unprompted review
Reply from Yeovil Audi
Hello Carol,
Thank you for the lovely review and kind words. We are very pleased you are so happy with your car from Yeovil Audi. We hope you continue to enjoy it and please get in touch if we can assist in any way in the future.
Kind regards,
Eugenia - Yeovil Audi
Very happy with the service at Audi…
Very happy with the service at Audi Yeovil. This is the third Audi I have purchased from Audi in a row. Every time I have received excellent service.
July 15, 2022
Unprompted review
Reply from Yeovil Audi
Hello Paul,
We are really pleased to hear that you had a great experience. Many thanks for taking the time to leave us a review. We hope you continue to enjoy the car please always get in touch if we can assist in any way in the future.
Kind regards,
Eugenia - Yeovil Audi
Fantastic service
Everything was straightforward and easy to sort. Michael was extremely courteous and helpful.
July 15, 2022
Unprompted review
Reply from Yeovil Audi
Hello Pamela,
Thank you for the 5 star review! We are always available to help if you require any further assistance and thank you again for choosing Yeovil Audi.
Kind regards,
Eugenia - Yeovil Audi
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