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Yeslawyer Reviews 1,555

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TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,563 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and empathetic approach, making them feel heard and valued. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized attention and clear explanations provided. The overall service is described as excellent, with consumers noting the efficiency and ease of their experience, often mentioning quick response times and a smooth user journey. However, some customers also noted issues with communication, reporting slow response times, unanswered calls, and difficulties reaching a live representative. A few people expressed dissatisfaction with cases being closed without resolution or experiencing multiple changes in assigned attorneys, which led to frustration and a feeling of being unheard.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness, patience, and... See more

Service

Reviewers highlight positive aspects of service. Many customers found the service very helpful and... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the process as quick, easy, and... See more

Response time

Reviewers mention positive feedback about response times. Many customers experienced prompt contact, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't know if I had a case or not. Due to the fact id never had this happen before ,but after speaking with a representative. I found out that im eligible for a retaliation lawsuit against my emplo... See more

Rated 5 out of 5 stars

Raphael has been a great help doing my case and I look forward to winning this case I will definitely call back to follow up win or loose and you guys as a company keep up the good work

Rated 5 out of 5 stars

Listening, Consideration, PROFESSIONAL, just a name of few. My frist experience is the one that matters the most because its the moment that matters and here they actually listen and want to help. Whe... See more

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 5% of negative reviews

Typically replies within 2 weeks

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