Yeslawyer Reviews 

1,940
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,877 reviews, reviewers overwhelmingly had a great experience with this company. People frequently describe the customer service as amazing, noting that staff members were kind, respectful, and professional throughout the interactions. Consumers find the service delivery excellent, with many feeling they were heard, listened to, and treated with respect during the process. However, some people mentioned issues where the intake process felt a bit rushed or the communication was occasionally interrupted during calls. A few other people also noted instances where they did not receive responses after initial attempts at contact. Conversely, some individuals pointed out challenges with the English language proficiency displayed by representatives.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are kind, professional, and... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are helpful and... See more

Service

Consumers find service to be positive, helpful, and professional. Reviewers frequently mention that staff... See more

User experience

Users describe positive interactions with user experience, highlighting quick and simple intake processes.... See more

Response time

Customers consistently note positive experiences with response_time. Consumers mention that staff get back to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lady I was speaking too was very understanding and took the time to listen to all my concerns. She listened to everything that happened to me during the years at my workplace. I pray someone take... See more

Rated 5 out of 5 stars

The customer service made my experience amazing. He was very kind and respectful. He gave me plenty of opportunities to have the floor. I just pray that yeslawyers win my case. Because it’s too much d... See more

Rated 5 out of 5 stars

The consultant was great. She made sure I understood each step of the process. I hung up feeling that I would be at least heard.



Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,940)

1,940 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Toi King

Mrs. Nerisa has been wonderful and very understanding to my current situation. I am very thankful for her assistance today and looking forward for our next outcome.

August 4, 2026
Unprompted review
Rated 1 out of 5 stars

My intake call was rushed and used…

My intake call was rushed and used Sales tactics to get me to sign the documents before we get off the phone with promises and attorney would contact me to go over a full consultation. I later learned they were preparing a demand letter to send before a full consultation, or speaking with an attorney on my behalf. I called, texted, emailed for a week and the only way I got a hold of somebody was by contacting them through my husband's phone number. Once I talk to them, they tried to tell me they would give me a call back and refuse to let me speak to a supervisor. It reached a point I lost trust and had poor follow up from them so I had to cancel. Disappointing.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

So far it's been amazing

So far it's been amazing! I have called multiple local attorneys and all either way too expensive for a consultation or no guarantee win but require payment. They have been very understanding of my situation

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

On 8/3 Christine with yeslawyercom…

On 8/3 Christine with yeslawyercom helped me very well. I’m pleased to say she listened and explained the process and took my matters into her hands. I felt very confident and comfortable moving forward with this company and thank her for allowing me to be free in explaining my situation. I look forward to working with yeslawyer with my case

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

I only received if one phone call from an actual lawyer in 6 months. Then they proceeded to close my case 4 months into the case. After that about 2 weeks later they opened it back up and they close it again about a month and a half two months later but during this process they asked me for my I-9 information and my ID and everything look like he was proceeding to get my lawsuit taken care of and nothing. So I think it's a scam they want to never asked me for my ID and my I-9 information if they wouldn't planning on getting some money from somewhere.

June 27, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look