Yopa Reviews 

25,074
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,767 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and local agents for being exceptionally helpful, friendly, and approachable, keeping everyone well-informed throughout the entire house selling and buying process. People deeply appreciate the prompt communication, highly efficient service, and professional support that consistently make property transactions feel much smoother, quicker, and less stressful. However, some customers also noted frustrating issues regarding poor communication, unresponsiveness, and a lack of proper support after the initial onboarding phase. A few reviewers additionally experienced unexpected hidden costs, administrative delays, and difficulties when dealing with recommended third-party services.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting efficient processes and strong communication.... See more

Customer service

Customers report extremely positive experiences with customer service, highlighting fantastic support and... See more

Response time

Clients share positive opinions on response_time, highlighting prompt communication and efficient updates... See more

Price

Reviewers highlight ambiguous aspects of price, as customer experiences vary widely. Many consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have bought and sold houses using Yopa and would definitely recommend them to anyone else. Our agent Dan was very friendly and efficient. He was available for questions and updates via WhatsApp, wh... See more

Company replied

Rated 5 out of 5 stars

I purchased my house through Jayne and I can’t praise her enough! She was extremely helpful and considerate for viewings, second and even third viewings to measure spaces. If I ever called with a prob... See more

Company replied

Rated 5 out of 5 stars

We sold our home with Yopa within 1 week. Tami Young been with us from the beginning, she’s seems very experienced, answering any question you may have, very quick in response, either by phone, email,... See more

Company replied

Rated 5 out of 5 stars

Dear Divya, Thank you for the update, and for the congratulations. I wanted to take this opportunity to thank both you and Alan Mann for all of your help throughout this process. Although the... See more

Company replied


Company details

  1. Real Estate Agency
  2. Real Estate Agents

About Yopa

Written by the company

Brilliant customer reviews and an award-winning service aren’t the only reasons to sell with Yopa. Here are some of the other ways we’ll help you have a smooth move:

  • The same full service as a high street agency, every step of the way.
  • Fair fixed fees from £999*.
  • Your own local estate agent, there in person throughout your sale.
  • Choose not to pay until your home is sold with No Sale, No Fee for extra peace of mind.
  • Contact us during evenings and weekends, not just inside office hours.
  • Get expert help with mortgages, conveyancing, moving in, and more.
  • Complete visibility of offers, viewings, feedback, and more in YopaHub, our simple online tool.

Book a free valuation

Read about our service

FAQs

Need a hand? Call us on 0333 305 0202 or visit yopa.co.uk and we’ll be happy to help.

*Prices vary in some London postcodes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.3

All reviews

(25,074)

1,718 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Absolutely blown away by the service we received from Matthew (Yopa Pembrokeshire ) he made us feel so at ease with the initial setting up of selling our property . The turn around from the initial meeting to it being on the market was incredible, so quick. The pictures and video were amazing. Would highly recommend Yopa especially Matthew

July 28, 2026
Unprompted review
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Reply from Yopa

Thank you for your amazing feedback, Debs! We are so pleased to hear Matthew provide dan incredible service and provide amazing photos. We will certainly pass your kind words on - Lowri 🏡

Rated 5 out of 5 stars

Fantastic Friendly Estate Agents

So easy to navigate through the selling process. Mark McDonald has been fantastic through out the process. So knowledgeable and friendly and always just a phone call away. He’s a great asset to Yopa. Would highly recommended Yopa for selling your home 🏠

July 29, 2026
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Reply from Yopa

Thank you for your lovely review, Elaine! We are pleased to hear our local Yopa agent was knowledgeable and friendly. We will certainly pass your feedback onto Mark - Lowri 🏡

Rated 5 out of 5 stars

Excellent service at a great price

We have bought and sold houses using Yopa and would definitely recommend them to anyone else. Our agent Dan was very friendly and efficient. He was available for questions and updates via WhatsApp, which was extremely convenient and he kept us informed at all stages. The selling package was very well priced and comprehensive, no need to use an overpriced High Street estate agent.

August 1, 2025
Unprompted review
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Reply from Yopa

Thank you for your awesome review, Sarah! We are pleased to hear your agent was friendly, efficient and provided excellent communication. We will certainly pass your kind words onto Dan - Lowri 🏡

Rated 5 out of 5 stars

I had a smooth process selling my flat…

I had a smooth process selling my flat with Yopa. Donna was very friendly & helpful. She went out of her way to help when could. Her communication was excellent, updating me along the way. She answered all my questions & she ensured my thoughts were considered.
I would definitely recommend her to anyone who is looking to sell their property 😁🌟🌟🌟🌟🌟

July 29, 2026
Unprompted review
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Reply from Yopa

Thank you taking the time to leave us your lovely feedback, Caroline! We are pleased to hear Donna was friendly, helpful and provided excellent communication. We will certainly pass your kind words on - Lowri 🏡

Rated 1 out of 5 stars

I would rate them minus if I could

I would rate them minus if I could. Was promised so much by them only for the agent to go no contact after 2 and a bit months. Spent the next couple of months phoning, emailing them, contacting them on their app and contacting the agent on whats app all of this was ignored by them. Only heard from them then months later when they started chasing for payment for a service they didn’t provide. We complained to them and they admitted that they broke the contract in four different places, which shows how bad they are. I would describe them as appalling and completely unprofessional. If you are thinking of using them, don’t is my advice as it will save you money and to be honest an ad on Facebook would be more effective at selling your home than they are.

July 28, 2026
Unprompted review
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Reply from Yopa

Thank you for taking the time to leave a review, Kerryann. I am very sorry to hear that this was your experience whilst selling your property with Yopa, this is not the service we aim to provide. If there is anything further you need assistance with please feel free to contact your case handler. - Derrie 🏡

Rated 5 out of 5 stars

Can't fault yopa

Can't fault yopa, really helpful in every way, and Millie was lovely, would definitely recommend.

July 28, 2026
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Reply from Yopa

Thank you for your positive feedback, Claire! We are pleased to hear Millie was helpful throughout your time using out services. We will certainly pass your kind words on - Lowri 🏡

Rated 5 out of 5 stars

Quick and helpful

When booking the valuation there were plenty of times and dates available and i was able to book the valuation for the next working day. It was easy to arrange online and the representative contacted me to confirm the day before. He was professional and helpful and was the same when completing the valuation

July 27, 2026
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Reply from Yopa

Thank you for your fantastic review! We are so pleased to hear that booking your valuation was easy and that our representative was professional and helpful throughout the process. - Derrie 🏡

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Yopa. From purchase to completion Yopa (staff included) were helpful, supportive and always responding to assistance when required. Communication was clear and constant throughout. I would definitely recommended Yopa if you are looking to buy.

July 22, 2026
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Reply from Yopa

Thank you for your fantastic review! We are so pleased to hear that our team was helpful and supportive throughout your experience, from purchase to completion. We truly appreciate your recommendation. - Derrie 🏡

Rated 5 out of 5 stars

Les was very helpful and professional…

Les was very helpful and professional he got it sold in a few weeks very happy thanks

July 29, 2026
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Reply from Yopa

Thank you for your wonderful feedback! We are so pleased to hear that Les was professional and helped you achieve a quick sale. - Derrie 🏡

Rated 5 out of 5 stars

A great experience, even with bad sols

We had a really good experience with YOPA. Their portal is super helpful, having direct message access to the vendor was really helpful especially when things got stuck, or we needed to organise viewings, and communication was good.

We initially started off with communication with Peter, on which because he completes the viewings, there was some delay in replies sometimes, however we were then passed to Michelle and they were basically instant, with helpful information, calls, suggestions and updates. I also kept them updated with updates too.

Despite our awful experience with our solicitors, Michelle's idea for a joint email chain with the vendors solicitors and ours, was fantastic and I believe it's what got us over the line in the end so that is super appreciated.

I would use them if we wanted to sell our house in the future, I just think maybe some cuter finishing touches, a congratulations call or text or social post, a little YOPA congratulations keychain or something to really finish off the journey after 6 months together.

July 27, 2026
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Reply from Yopa

Thank you for sharing your wonderful experience! We are delighted to hear that our portal and Michelle was able get your purchase over the line and lovely to know you will consider us in the future. I'll be sure to pass on your feedback regarding finishing touches! - Derrie 🏡

Rated 5 out of 5 stars

We sold our home with Yopa within 1…

We sold our home with Yopa within 1 week. Tami Young been with us from the beginning, she’s seems very experienced, answering any question you may have, very quick in response, either by phone, email, message she’s always on the other end to help. I’m grateful that we have chosen Yopa, our entire experience couldn’t be better.

July 29, 2026
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Reply from Yopa

Thank you for your wonderful review! We are delighted to hear about your excellent experience and that your home sold so quickly. It's fantastic to know our team was responsive and helpful every step of the way. - Derrie 🏡

Rated 5 out of 5 stars

Very happy with service

Smooth process, provided updates and answered questions very promptly. Mark has excellent market and local area insight which is invaluable and instills a lot of confidence as a seller.

Very attentive throughout the whole process and produced results in great time.

Highly recommend.

July 28, 2026
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Reply from Yopa

Thank you for your fantastic review, Paul! We're glad to hear you had such a smooth process and that our agent's market and local area insight instilled confidence. Nika 🏡

Rated 5 out of 5 stars

my Yopa agent Katherine Burton is…

my Yopa agent Katherine Burton is always on hand and very Helpful.

July 24, 2026
Unprompted review
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Reply from Yopa

Thank you for your wonderful feedback, Ann! We are pleased to hear that our agent has been consistently helpful and always available to assist you. Nika 🏡

Rated 5 out of 5 stars

Gina works tirelessly to get the job…

Gina works tirelessly to get the job done and keeps you informed every step of the way. When a plan doesn't work she has a back up there ready. I would definitely recommend to anyone 💯

July 28, 2026
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Reply from Yopa

Thank you for your positive feedback, Andy! We are glad to hear that our agent worked tirelessly and kept you informed. We appreciate your recommendation! Nika 🏡

Rated 4 out of 5 stars

So far so good

So far so good. Seem to be much more dynamic.

July 28, 2026
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Reply from Yopa

Thanks for your awesome comments. We'd love to know what we can do to gain that additional star - Becca 🏡

Rated 1 out of 5 stars

Yopa have been useless at selling my…

Yopa have been useless at selling my property and even with just basic communication. The Agent has lied to me and a potential buyer about viewings being cancelled and rearranged and has potentily lost me a buyer because of their incompetence.

July 27, 2026
Unprompted review
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Reply from Yopa

Thank you for taking the time to leave us your feedback! We are sorry to hear you have experienced some service issues whilst using our services. We would love the opportunity to take a look into this further, I have direct messages you via Trustpilot to gain the relevant information - Lowri 🏡

Rated 5 out of 5 stars

Lovely man very helpfull if I want to…

Lovely man very helpfull if I want to sell my house again I will go with you I would definitely recommend you thank you for all your help

July 28, 2026
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Reply from Yopa

We are so glad to hear about your positive experience with us. It was our pleasure to assist you, and we truly appreciate your kind words and recommendation. - Derrie 🏡

Rated 5 out of 5 stars

Highly Recommended - Great Experience

We had an excellent experience selling our property with Wayne F. from Yopa. Although Yopa is thought of as an online agent, none of the local touch was lost. He knows the area and local market extremely well, and brought that insight into every stage of the process.

Friendly, professional, and incredibly easy to contact, always making time for us and keeping communication clear and consistent. We were kept updated every step of the way, which made the whole sale feel smooth and as stress‑free as possible. Yopa's pricing is very reasonable, especially considering the high level of service we received, and felt fully supported from start to finish and couldn’t have asked for a better agent.

We would highly recommend Wayne to anyone looking to sell their home. Thank you, Wayne, your help made a real difference for us.

July 15, 2026
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Reply from Yopa

Thank you for sharing your amazing feedback! It's fantastic to hear that our agent provided such a professional and supportive experience, making the sale feel smooth and stress-free. We'll certainly pass on your kind words to them. Nika 🏡

Rated 5 out of 5 stars

Polite & professional

Agent on time. Honest in opinion of state of property and valuation. Spent time explaining process, what could and couldn't be done.

July 28, 2026
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Reply from Yopa

Thank you for your amazing feedback, Gary! We're glad to hear our agent provided a clear, honest, and timely explanation of the process. Nika 🏡

Rated 5 out of 5 stars

I found Yopa very professional

I found Yopa very professional and I can not speak highly enough of Anosh (the agent) he was very supportive throughout the process. Keeping me up to date with what was happening and required. He liaised well between myself and the buyer and even assisted in pushing the solicitor along (not an easy task). I’m sure Yopa & Anosh could make your sale smoother

May 19, 2026
Unprompted review
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Reply from Yopa

We're so happy to hear about your positive experience whilst selling your property with Anosh! We'll certainly pass on your kind words to him. - Derrie 🏡

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