I’ve been a with Your Repair for a number of years. They have always been a great company to deal with, get issues resolved and assist with annual servicing. Today I spoke with Alex to renew my p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very pleased with Your Repair, have had them in place for 6 years since moving to our house. They've only raised prices once and kept it stable since then. They connect us with reliable local engineer... See more
Company replied
The response from Your Repair is excellent. The allocated a Company to carry out my annual Boiler Service (Same Company I have had several times before) Whilst the engineer was here I mentioned a conc... See more
Company replied
Engineer turned up at agreed time to service my gas boiler. Friendly and polite explaining exactly what he was going to do and how long he thought he'd be there. Took the time to inspect the back o... See more
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Company details
Written by the company
Boiler & Home Emergency Cover
Written by the company
- Avoid Expensive Repair Bills...
- We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
- 3 Year Fixed Price
- No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
- Instant Cover
- When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
- Free Boiler Service
- To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
- Unlimited Claims
- You can claim as many times as you like and there's no limit on the value of each claim.
- All Parts & Labour
- All parts labour and call out charges are included in your monthly plan.
- 24 Hour Callouts
- Our UK based emergency claims line is open 24 hours a day, 365 days a year.
- Boiler Replacement Promise
- Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
- Manufacturer Repairs
- We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers
Contact info
4.7
Excellent
23K reviews
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We've been with this company for many…
We've been with this company for many years, we're very happy with the excellent service. I spoke to customer service this morning and the young lady was very polite and helpful.
I Would recommend this company to anyone.
September 2, 2026
Unprompted review
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear about your many years of satisfaction with our excellent service. It's wonderful to know that our customer service team was polite and helpful. We're so pleased you would recommend us to others!
Policy Renewal Review
Alex reviewed my policy renewal and came up with a cost that just exceeded the original quote by a few pence so I was very happy.
Very good customer service.
September 2, 2026
Unprompted review
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our team member provided excellent customer service and found a cost that met your expectations for your policy renewal.
Fantastic service received from Ally…
Fantastic service received from Ally today during my policy renewal. I called fully expecting a stressful negotiation or having to cancel my policy altogether. Instead Ally turned it into a positive experience.
September 2, 2026
Unprompted review
Reply from YourRepair
We are so happy to hear that our team member provided such a positive experience during your policy renewal. We appreciate you sharing your feedback!
it's bad-there was a problem last…
it's bad-there was a problem last year,and this year it's even worse.I contacted them in May to schedule boiler maintenance; the technician was sick for a week and then refused to do the job because he was too busy,and the company hasn't been in touch since.So,I've been waiting for service for over four months now.
September 1, 2026
Unprompted review
Reply from YourRepair
Hello,
Thank you for taking the time to leave a review.
One of our agents will reach out to you to discuss this further.
Kind Regards,
YourRepair
Reply from YourRepair
We're absolutely delighted to hear that you had such a positive experience with our customer service. Your kind words are greatly appreciated!
My yearly boiler service was due.
My yearly boiler service was due and Your Repair notified/reminded me in plenty of time with a suggested date. This was convenient, the company doing the service also confirmed this date. In the lead up to the service there was regular messages to ensure everything was still convenient. All communication with Your Repair is concise and consistent.
August 25, 2026
Reply from YourRepair
We're so pleased to hear that your yearly boiler service was convenient and that you received timely notifications and reminders. It's great to know that our communication was concise and consistent throughout the process. Thank you for your positive feedback!
Reply from YourRepair
We're so glad you found it easy to contact us and that you received great service. We truly appreciate your positive feedback!
Reply from YourRepair
We're so glad you found our service to be reliable and efficient. We truly appreciate your positive feedback and look forward to assisting you again!
Excellent customer service spoke to a…
Excellent customer service spoke to a lovely lady called Alex who dealt with my problem also boiler plan is responsible price.
September 1, 2026
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our team member provided excellent customer service and efficiently resolved your issue. We're also glad you found our boiler plan reasonably priced.
Fund the service from the company they…
Found the service from the company they sent was very good .
August 29, 2026
Reply from YourRepair
We appreciate your feedback! We're delighted to hear that the service provided by the company we sent was very good.
Reply from YourRepair
We're so glad to hear you've been impressed with us! Thank you for your wonderful feedback.
Reply from YourRepair
Thank you for your wonderful 5-star review! We're so pleased to hear that our service was quick, efficient, and professional. We really appreciate your feedback.
the agent I spoke to explained my…new customer
the agent I spoke to explained my policy in detail and was very polite-excellent
September 1, 2026
Reply from YourRepair
We're delighted to hear that our agent explained your policy in detail and was very polite. We appreciate your excellent feedback!
The sign up was straight forward
The sign up was straight forward. Lots of information. All good
August 31, 2026
Unprompted review
Reply from YourRepair
We're glad to hear that you found our sign-up process straightforward and informative. Thank you for your positive feedback!
A great service as usual.I reliable…
A great service as usual.I reliable company always arrive on time and do an excellent job.
August 31, 2026
Reply from YourRepair
We're so glad to hear we consistently provide excellent service and arrive on time. Thank you for your kind words!
Reply from YourRepair
Hello, thank you for taking the time to leave us a review.
We are delighted to hear that you have had a good experience with our engineer!
Kind Regards,
YourRepair
Helpful friendly service
August 8, 2026
Reply from YourRepair
Thank you for the 5-star review! We are delighted to hear that you are happy with the service provided!
Kind Regards,
YourRepair
Reply from YourRepair
We're so glad to hear that our communication was clear and booking was easy for you. We appreciate your kind words about our friendly and helpful engineer.
Read your policy very carefully
Read your policy very carefully. They cover very little, and I quote, from their customer service team, 'they are not an insurance company' they are not an emergency repair company' they would not remove a boiler to make essential repairs'. You are better off putting your money into a savings account
August 31, 2026
Unprompted review
Reply from YourRepair
Hello,
Thank you for your feedback.
I can see that our team are currently looking into this matter and will be in touch accordingly.
Kind regards,
YourRepair
Feel in safe hands when annual boiler…
Feel in safe hands when annual boiler service required.
August 28, 2026
Reply from YourRepair
We appreciate your positive feedback and are delighted to hear that you feel secure when your annual boiler service is required.
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