I’ve been a with Your Repair for a number of years. They have always been a great company to deal with, get issues resolved and assist with annual servicing. Today I spoke with Alex to renew my p... See more
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Review summary
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What people talk about most
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Very pleased with Your Repair, have had them in place for 6 years since moving to our house. They've only raised prices once and kept it stable since then. They connect us with reliable local engineer... See more
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The response from Your Repair is excellent. The allocated a Company to carry out my annual Boiler Service (Same Company I have had several times before) Whilst the engineer was here I mentioned a conc... See more
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Engineer turned up at agreed time to service my gas boiler. Friendly and polite explaining exactly what he was going to do and how long he thought he'd be there. Took the time to inspect the back o... See more
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Company details
Written by the company
Boiler & Home Emergency Cover
Written by the company
- Avoid Expensive Repair Bills...
- We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
- 3 Year Fixed Price
- No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
- Instant Cover
- When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
- Free Boiler Service
- To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
- Unlimited Claims
- You can claim as many times as you like and there's no limit on the value of each claim.
- All Parts & Labour
- All parts labour and call out charges are included in your monthly plan.
- 24 Hour Callouts
- Our UK based emergency claims line is open 24 hours a day, 365 days a year.
- Boiler Replacement Promise
- Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
- Manufacturer Repairs
- We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers
Contact info
4.7
Excellent
23K reviews
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Top Customer Service
I telephoned Your Repair this morning to discuss an issue with my Boiler insurance policy; there was a queue, Alex phoned me back within a few minutes apologising for the short delay. She promptly dealt with my query to my full satisfaction. This is my third year with Your Repair.
September 3, 2026
Unprompted review
Reply from YourRepair
We are delighted to hear that our team provided such prompt and satisfactory service, especially after a short wait. We truly appreciate your continued loyalty over the past two years and for staying with us for another!
Engineers respond quickly and fix the issue
Have made a couple of call outs and an engineer came out and solved the issue within a day.
Wasn't going to renew because the renewal price had increased by a couple of pounds per month, but the person I spoke to on the phone (Chris) managed to reduce the price by almost £2 per month.
September 3, 2026
Unprompted review
Reply from YourRepair
Thank you for your wonderful review! We're so pleased to hear that our engineer was able to resolve your issue quickly. It's also great to know that our team could help with your renewal price.
Phoned up to update my closed account…
Phoned up to update my closed account due to moving into a permanent house.
Alex was very thorough and got my account up and running with a new policy in no time. Even gave me a new customer cost rather than exisiting
September 3, 2026
Reply from YourRepair
We're glad to hear our team provided such thorough and efficient service. We appreciate you sharing your positive experience with us.
HOME REPAIR POOR SERVICE
I had an initial home service inspection on my 4yrs gas boiler. Boiler is still under 10 year warranty. I have been with Your Repair since purchase of Veissmann Boiler.
On the last inspection I was told there was a problem with a damaged heat exchange plate. Your Repair and Veissmann have stated they do not cover this. Veissmann stating it is Your Repair issue. I have since had an independant gas engineer. IT IS NOT A DAMAGED HEAT PLATE EXCHANGER. THE DISPLAY PANEL IS FAULTY. I AM STILL TRYING TO SORT THIS WITH NO JOY
July 2, 2026
Unprompted review
Reply from YourRepair
Hello,
Thank you for taking the time to leave your review. We’re sorry to hear that you experienced any issues. We can see that you’ve already spoken with our team, and they will follow up with you accordingly.
Kind regards,
YourRepair
Was worried about boiler warranty and…
Was worried about boiler warranty and any issues heading into winter, such a easy process selected my cover required, added duration and bank details start date and bosh five
Minutes and I was
Covered !!
September 2, 2026
Reply from YourRepair
We're so glad to hear that securing your boiler cover was such a quick and easy process for you! We appreciate you sharing your positive experience.
Easy to navigate websire
September 2, 2026
Unprompted review
Reply from YourRepair
We're truly happy to hear that you found our website easy to navigate. We appreciate you sharing your positive experience with us.
Arrived nice and early grest
Arrived nice and early, great. Comms re arrival time. Clean fast and efficient service. The engineer was extremely nice and friendly
September 1, 2026
Reply from YourRepair
We're so pleased to hear that our engineer arrived early, communicated well, and provided a clean, fast, and efficient service. It's wonderful to know they were extremely nice and friendly. Thank you for your kind words!
Reply from YourRepair
We are so glad to hear that you found our service to be superb, concise, and flexible. Your kind words are truly appreciated!
Yours representative was very…
Yours representative was very professional and polite and workman ship very good
April 8, 2026
Reply from YourRepair
We appreciate your feedback. We're delighted to hear that our representative was professional and polite, and that the workmanship was very good.
Thank you Alex!
Just received my renewal quote and wasn’t happy with the price. I called up Your Repair Customer Service and spoke to Alex, who was so friendly and helpful! She managed to bring down my quote to roughly what I’m currently paying, which I’m really happy about. Big shout out to her for her professionalism, efficiency, and fantastic customer service!
September 2, 2026
Unprompted review
Reply from YourRepair
We're delighted to hear that our team member was able to assist you with your renewal quote. It's wonderful to know that you're happy with the outcome and the service you received.
Boiler service: Our boiler was checked over yesterday…
Our boiler was checked over yesterday as we had moved house and had no idea of when it was last serviced and is 20+ years old. It was checked oved by Michael Joseph of Joseph heating who came on time and rang shortly before his arrival. He was very efficient and gave us an honest opinion of its serviceability (it was OK)
September 2, 2026
Reply from YourRepair
We're delighted to hear that the boiler check was efficient and that our engineer provided an honest assessment. It's wonderful to know you had a positive experience. Thank you for your kind feedback!
Reply from YourRepair
We appreciate your positive feedback! We're delighted to hear that you experienced friendly, reliable, and professional service from our team.
Joseph kept us updated of his arrival
Joseph kept us updated of his arrival. He worked cleanly and professional.
September 2, 2026
Reply from YourRepair
We're delighted to hear that our team member kept you updated and worked professionally. Thank you for your positive feedback!
Spoke to Alex after receiving a large…
Spoke to Alex after receiving a large increase in my renewal quote for Boiler cover and very quickly and easily she was able to match the monthly cost I was already paying. Thank you Alex
September 2, 2026
Unprompted review
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our colleague was able to quickly and easily match your monthly cost for boiler cover. We look forward to assisting you again in the future.
Little disappointed that the engineer…
Little disappointed that the engineer did not give feedback after his visit. There was a problem with the boiler and he switched everything off -so no water or heating. When I got an email from Ideal boiler company that they were going to send someone- wasnt sure why as had no idea of the problem, then the Ideal engineer could not come for nearly 7 days, which is not good to be without water. Got through to Ideal and was advised they woud come day after next ie. 48 hours. Would have been good to get feedback as to what was going on to advise tenant.
September 2, 2026
Excellent and efficient service
September 1, 2026
Reply from YourRepair
Thank you for your wonderful 5-star review! We're so pleased to hear that you found our service excellent and efficient. We truly appreciate your feedback.
Always great service and advice from…
Always great service and advice from the Youepair team
September 2, 2026
Unprompted review
Reply from YourRepair
We appreciate your positive feedback! We're delighted to hear that you consistently receive great service and advice from our team.
Excellent service and the engineer…
Excellent service and the engineer Walters is professional .
August 30, 2026
Reply from YourRepair
We appreciate your feedback. We're delighted to hear that you received excellent service and found our engineer to be professional. We have ensured to relay your kind comments to them directly.
Excellent Customer Service
The member of staff helping me was more than understanding and put herself in my shoes. She did everything she could to retain me as a customer and helped me with all the tools she had access to. Brilliant service and happy to continue with my subscription to Your Repair.
September 2, 2026
Unprompted review
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our colleague was so understanding and helpful, going above and beyond to assist you. We're so pleased you're happy to continue your subscription with us.
I haven’t used your repair yet but from…
I haven’t used your repair yet but from what I read it’s a very reputable company and I am looking forward to see for myself with the service is like I just took out my policy but I am sure that they are very competent company and I look forward to using them
August 30, 2026
Reply from YourRepair
We're so pleased to hear that you've chosen us for your policy and that you have such confidence in our company. We look forward to providing you with excellent service when you need it.
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