strange to start with some one wanting to help you with out having to pay them !!! but thats what they do understand what your requirements are and then get the right companys to get in touch with yo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
YourShortlist streamlines business technology lead generation by quickly matching providers with prospects actively seeking solutions. At YourShortlist, we make it easier and more cost-effective to find, compare, and implement new software, telecoms, and managed services. We create a bespoke shortlist of solutions to fulfil specific project criteria by matching requirements with the right providers from our database of over 2400 trusted technology Partners.
Contact info
United Kingdom
- www.yourshortlist.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our account manager Megan
Our account manager Megan, is always very helpful at getting issues resolved and always happy to assist where possible!
This is a very useful resource
This is a very useful resource. After providing details of our potential requirements they put us in touch with some excellent companies with some very innovative ideas. Time is a very valuable resource which these guys saved us lots of. Sometimes you do not know what you need until you find out what is out there. Get in touch with Jonathan who can get things going for you.
Easy to use and good results from…
Easy to use and good results from YourShortlist. They provided a list a suitable and well judged suppliers for our needs. My contact Jordan Morgan-Logan understood the requirement and made sure to keep in contact and ease the process.
Untrustworthy multiple times
Very simple, and straightforward, proven constantly, that actions always speak louder than words.
I have been requested to submit the details to the specified email address, and I took the action and completed it, the same type of inaction, after almost 1 week.
I will attach proof to trustpilot, Thank you!
Had my doubts when they couldn't put me in touch with 3 happy customers pre-purchase.
Signed up, had 1 decent leads in 12 months. When you show interest in a decent lead, they reply a day later saying it's gone. Have taken about 4 leads, DM's don't reply to emails or calls, their qualified leads don't seem interested.
They seem to have buried the bad reviews amongst hundred of 5* ones on Trust Pilot, wonder if they are legit?
Every month they try and sell me new services, can I just have the one I signed up for please? Latest hack, is they give me access to their web portal, they insist I use it, now they want to charge me for using it or wait a week to receive the useless 'lead' emails. Any that are any good are gone within minutes, anything left at the end of the week will be rubbish. Last straw.

Reply from YourShortlist®
Complete scam
Complete scam. Their sales people will tell you these reviews are from people not following procedures but that is far from the truth. Leads are supposed to go through multiple quality checks but are either written with over the top AI or full of mistakes. Not one lead has there been a genuine opportunity. They also completely changed the product they offered mid way through the agreement. Every time we provide constructive feedback to our account manager she denied the problem and gives us the same scripted response. Worst supplier experience I have had in my 20 year career

Reply from YourShortlist®
Lovely friendly service from Claire
Lovely friendly service from Claire. Always supportive and gave honest feedback. Thank you :)
Great support
Dylan showed a high level of insight and in depth overview of viable and potential solutions.
Thanks Dylan
Good experience
Claire listened as I explained what I was needing to do with a new project. She put me in contact with some excellent service providers.
Do not go anywhere near them
Do not go anywhere near them. They are a complete bunch of cowboys and will pass you so called leads where the propsect has asked them to not contact them again. They then refuse to give you refund and ignore your calls. The leadership are more than useless, and only interested in ripping off as many people as possible.
They have had to pay out hundreds of thousands in compensation for mistreatment of employees you can find an article about this on Scottishlegal dot com.

Reply from YourShortlist®
Helping to support our sales pipeline
We have been working with Dannii for the past 4 months and we couldn’t be more impressed with her service. From start to finish, she has demonstrated a level of professionalism and efficiency that exceeded our expectations.
The quality of the leads presented is exceptionally high, each one comes with a detailed brief of the end users requirement. This makes it quick and easy to assess if there is any synergy in discussing the opportunity.
Communication with the Your Shortlist team is seamless and proactive. They provided regular updates and were always available to answer any questions or address any concerns. This level of transparency and responsiveness is rare and highly appreciated.
We are seeing an exceptional ROI and the investment in these services has been very beneficial, leading to a noticeable increase in our sales pipeline and conversion rates.
Overall, I highly recommend Your Shortlist to any business looking to take the sting out of finding a new IT vendor. Their expertise, dedication, and results-driven approach make them an invaluable partner in achieving our business growth.
Jonathan Collins - CRO - 3Gi Technology
This company somehow obtained my mobile…
This company somehow obtained my mobile number and has been bombarding me with calls ever since. They have even resorted to withholding their numbers to trick me into answering the phone.
They are also constantly calling my office and trying to get colleagues to give out further information.
Although I haven't spoken with them, they have now shared my number with third parties, who are also calling me.
Such a scummy way to do business. Avoid!

Reply from YourShortlist®
I've been collaborating with…
I've been collaborating with YourShortlist for the past three years, and the experience has been outstanding. The team's expertise and dedication have consistently impressed me, and they have significantly streamlined our technology procurement process.
I must give special recognition to Danni, the head of account management. Danni has been an absolute pleasure to work with. Her proactive approach and keen attention to detail have made a substantial impact on our projects. She truly understands our needs and goes the extra mile to ensure everything is handled efficiently. Danni's insights and recommendations have been invaluable, helping us make informed decisions and find the best solutions for our business.
Overall, working with YourShortlist and Danni has been a game-changer for us. I highly recommend their services to any company looking for reliable and expert guidance in technology procurement.
So far so good with our interactions
So far so good with our interactions. Gave all our details and requirements and several companies have been in touch to offer their services. We've not yet arranged any firm visits as we are just in the process of starting to look around for new suppliers. All the emails and calls seem positive though and have no complaints so far about the communications with vendors.
Avoid or suffer the same experience.
Avoid or suffer the same experience.
If they respond on this then why can’t they respond to my request for a refund. UPDATED: ***I've contacted the 'getintouch' email and if this comment is still here then you can safely assume they are just as useless. Meanwhile, I've still not a response from the 2 people I've been dealing with.***
Everyone I’ve interacted with are damn right unprofessional and the radio silence speaks volumes about this organisation.
They sell fake leads, fake projects and move the goal posts to return fraudulent leads at every turn.

Reply from YourShortlist®
Steer clear. Here's why..
Your Short List do not provide what they claim to offer. We worked with them for 3 months and received 0 actionable leads. At their request we changed the process multiple times and still received no value
We discovered that their positive reviews on Trustpilot were fraudulent and placed by associates of staff members.
They have refused any refunds and we are currently pursuing them legally through the Scottish Sheriff.

Reply from YourShortlist®
Trust this company at your expense
Zero results, 90-95% false leads.
I started using them around mid 2023, about a year ago. They generate leads by calling companies, getting information about projects, and then selling them to Partners. The concept sounds great, however, in practice I feel that is very far from the truth. On many occasions when I purchased a prospect and called them, it is either no project or they cannot be reached. When this happens you passback the purchase to YSL, but suddenly a day later they will inform you that they have successfully arranged a meeting. How can they get hold of the prospect when I've been trying the same contact information. Also after they set up the meetings, the prospects do not want to respond, but by that time, YSL would have charged you and refused the passback. Very strange indeed.
For prospects that do pick up the call, they will inform me that YSL have way oversold it to me, and that they are 'thinking' about something they 'may' look into 6-12 months later, yet this is sold as a 'prospect'.
For some of the prospects that do connect for an initial call, soon as they take the call, it is impossible to get hold of them again or say that they have gone with someone else. Something does not add up. This happened on multiple occasions. I think these dummy prospects are friends of the agents, so that they get a fee, even though it is a dud.
YSL refuse to provide audio recordings of their agents talking to the so called prospects. So they have something to hide it seems.
The service to the prospects is free, they only charge the Partners. Costs to Partners range from £200-£500 per 'prospect'. As I said, I've returned around 60%, around 30% I've missed their deadline so wasted those. The remaining 10% took calls and never proceeded.
Another strange thing is their TrustPilot scores are pretty high, which was the one I checked when I signed up. But when you check on Google, it seems more realistic and reflects my experiences. Expensive lesson to myself, check as many review sites as possible, and TrustPilot scores can no longer be trusted. Seems reviews can easily be bought.
Update: 18.07.24
They responded here saying they would contact. Not a single word or email from the account manager.

Reply from YourShortlist®
Claire Kendall from YSL- Helpful Service Sourcing Potential Vendors
Claire Kendall from Your Short List was very helpful in sourcing potential vendors for a new ERP system.
Be very wary of this company
Be very wary of this company. Prospects are often irritated when you explain you have had their details from YSL and we have had a number of them say that there isn't a project at all but that they just had a conversation with someone from YSL and then got bombarded with calls.
Every excuse is raised to reject leads even when the process has been followed. We will certainly not be using them again.

Reply from YourShortlist®
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





