Made contact with a query via chat option, and received a response almost instantly. This always help to feel positive about a company, but the reality of it is, they're great anyway. Amazing offers a... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The team were outstanding. Quick to respond. Genuinely interested in my little query. Kept following up with updates and messaging me if it had improved. I felt heard and valued. Thank you. I would ha... See more
Company replied
I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work an... See more
Company replied
The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should ne... See more
Company details
- Business to Business Service
- Human Resource Consulting
- Income Protection Insurance Company
- Insurance Company
- Life Insurance Agency
Written by the company
Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.
Contact info
The Yuniverse, 12 Mallow St, EC1Y 8RQ, London, United Kingdom
- hello@yulife.com
- www.yulife.com
4.9
Excellent
871 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a great service that pushes you…
This is a great service that pushes you to become more active. Paid for by my employer and gives great bonuses
April 7, 2025
Reply from YuLife
We're so glad that you're enjoying YuLife; we love having you onboard 🤩
Great support when issue was encountered
April 2, 2025
Amy was extremely friendly and helpful
March 26, 2025
Reply from YuLife
I'm so glad that Amy was able to help you out! Thanks for this lovely review; I hope you have a fantastic day 🤩
Fast response to my initial question
Fast response to my initial question, everything resolved in a friendly manner.
Thank you.
April 1, 2025
YuLife has helped me to change…
YuLife has helped me to change behaviour in a good way. I work from home so it helps me to move, meditate, su doku and do yoga as well. Earning points reinforces to get new habits as well..
March 22, 2025
Reply from YuLife
Thank you for taking the time to leave this fabulous review; we're thrilled to have you on board as a YuLifer ☺️💖
Helps more on mental health and…
Helps more on mental health and wellbeing. Also rewarding for it. 5 🌟
March 28, 2025
Amy is ace!
Amy from their customer service team smashed it! 5/5*s 😊 If their manager is reading this, buy them a donut of their choice!
March 28, 2025
Unprompted review
Reply from YuLife
Thanks for this lovely review; we're giving you 5 stars for being a fantastic YuLifer! ⭐️⭐️⭐️⭐️⭐️
Great support when needed.
March 25, 2025
Issues, what issues?!
Elisabeth woke up on a Tuesday and clearly decided there shall be no issues! – especially not app glitches. I was battling an infinite loading wheel and steps that refused to sync. Then, Elisabeth, the superhero of tech support, entered the chat. Within about two minutes, she'd obliterated the loading issues and resurrected my missing steps. Gone was the frustration, and back I was on my company's leaderboard, ready to dominate the month. Her effective communication and clear, easy-to-follow steps were like a digital magic wand. Either way, Elisabeth took no prisoners (except, perhaps, the bugs). Thanks so much for the great support I highly recommend!!
March 18, 2025
Unprompted review
Reply from YuLife
Wow, Hannah, thank you for this wonderful review 🤩 We appreciate you taking the time to give Elisabeth a well-deserved shoutout! Have a lovely week; we're always here if anything else comes up :)
Great at motivating me to move and…
Great at motivating me to move and meditate more!!!
March 17, 2025
Reply from YuLife
Keep up the good work 🤩
Reply from YuLife
So pleased to hear this Patricia ☺️💪🏻
Super quick response and very helpful
March 11, 2025
TEch Support
Needed some tech support as App wasn't working properly. Efficient, professional, easy to understand support provided
March 5, 2025
Quick, real response.
Response to the query was quick and actually answered the question.
March 5, 2025
Excellent service
Excellent service, supported straight away and then checked in to see if it had worked. I was helped quickly and efficiently
Thanks
March 5, 2025
Easy platform to use & great benefit
March 3, 2025
Had a problem with the app but was…
Had a problem with the app but was helped daily to get it sorted
March 3, 2025
Brilliant lady at the end of the…
Brilliant lady at the end of the emails, knew exactly what to try. Elisabeth is a credit to your company.
February 28, 2025
Reply from YuLife
Hey Kathryn, thanks for taking the time to leave this lovely review! I've passed on your thanks to Elisabeth 🤩
Not bad at all
Not bad at all, YuLife managed to get my problem sorted. I was not sure if I was talking to a Human or AI ? Nevertheless, I had my issue resolved well in the end.
February 27, 2025
Reply from YuLife
Hey Matt! Thanks for taking the time to leave this review; I'm pleased to confirm that we're 100% human over here at YuLife 😁
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