Yupptv Reviews 

3,363
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were let down by their experience overall. Customers frequently complained that customer service teams were completely unhelpful, unresponsive, and continuously failed to provide any meaningful solutions to their ongoing problems. Many people also mentioned that subscription billing processes were extremely confusing, poorly explained, and very difficult to cancel directly through their user profiles. Some reviewers were not happy with constant technical glitches, unexpected buffering issues, and frequent application crashes that completely ruined their video streaming. Others noted that intrusive advertisements repeatedly interrupted their favorite programs, making it nearly impossible to comfortably enjoy watching anything on the platform.

What people talk about most

Customer service

Clients share profound dissatisfaction with customer service, reporting a complete lack of support and... See more

Subscription

Reviewers highlight negative aspects of subscription, consistently expressing deep frustration with the... See more

Service

People report negative experiences with service, consistently describing the streaming platform as... See more

Response time

Consumers express deep frustration and dissatisfaction regarding response times, consistently reporting that... See more

User experience

Reviewers mention negative feedback about user experience, highlighting terrible, outdated interfaces and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Horrible service. Im trying to watch big boss and asking for help to watch it back to back... wasnt helpful at all kept repeating the same things. Didnt even try to go check what was wrong. Please don... See more

Company replied

Rated 1 out of 5 stars

I subscribed yesterday. Money deducted immediately but after 24 hrs still cant watch anything. If I click on any show or movie it says "you have to subscribe". But in settings it shows subscribed. I h... See more

Company replied

Rated 1 out of 5 stars

My experience is really bad. i just take subscription for one month. they renewed automatically after that. I did not get refund after complaint. This is nit user friendly channel. I never re... See more

Company replied

Rated 1 out of 5 stars

If you have any questions regarding debits made with your Visa card or the conclusion of a new subscription contract, please contact us immediately by phone. They'll even call you a few times until yo... See more

Company replied


Company details

  1. Media Company

Information provided by various external sources

YuppTV is an over-the-top (OTT) content provider for South Asian Content, as live TV, Catch-up TV, and Unlimited Movies all over the globe.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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1.6

All reviews

(3,363)

48 reviews in the last 12 months

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Rated 1 out of 5 stars

ETV has been down for 2 weeks now and…

ETV has been down for 2 weeks now and there is no message or fix from YuppTV, absolutely poor response and care

February 12, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

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Rated 1 out of 5 stars

One of the worst customer care service

One of the worst customer care service. They have not provided us the service from past 20days on etv .it always shows "we are preparing your steam. Please try later" from 20 days these disgusting yupptv customer care people did not resolve our issue. But they make us pay for whole year. Very cheep.

February 22, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Stay away I would give zero starts if possible

I would give zero starts if possible. They are not interested in keeping customers aware of the situation with Etv. Etv is also scamming us by not sharing the stream correctly. They are shifty companies that need to be subject to a class action lawsuit for taking our money, not giving us the service, no communications, just junk replies. They are fast with taking our money but don't seem to understand how to then treat customers.

February 21, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

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Rated 1 out of 5 stars

ETV is not working from 10 days and…

ETV is not working from 10 days and they don't answer calls. I think I paid for Yupptv primarily for ETV. Some other channels which never worked, but they said they should work. I never bothered as I was more into ETV. 10 days ago ETV stopped working and there is no way to reach them. Will never subscribe to this company.

February 19, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Subscribed for ETV not getting any 2…

Subscribed for ETV not getting any 2 weeks every time same response we are aware and working no ETA. I asked to switch to some other Telugu channel now they want to sell another package. Very rude CS... none of the phone numbers are working except the whatapp txt.

February 5, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Stay Away from these scammers 😡🤬

The ETV & ETV Cinema are off since more than 10days. I had a chat and seems there is no ETA to fix the issue. It's become a banana company scamming customers. If we chat we get only one reply we are aware of ETV issue escalated to relevant team. Who da &^%£ is that team?? We don't have ETA. After 10days nothing fixed. I paid money for the service. These scammers doesn't realise they are operating in EU. Tomorrow morning 1st call going to government communication regulators COMREG & OFCOM. It's time to bring these fraudsters to justice.

February 19, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

YuppTV is useless

YuppTV is useless. ETV channels do not come. No one responds to customer service phone number. The only reason we subscribed for YupoTV because of ETV. I want my money back. No one responds. It is very frustrating.

February 1, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

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Rated 1 out of 5 stars

YuppTV is not working since 10 days…

YuppTV is not working since 10 days customer service number is not reachable

January 31, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Subscription of YuppTV is useless for…

Subscription of YuppTV is useless for Telugu channels. Only ETV they supported earlier now they stopped that also . Better get individual OTT with less price

February 12, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Service is a piece of sh.. now

Have had their service for so many years. Recently (for the past couple of years) their service is going down the drain. They kept removing channels, they don't have dedicated customer service phone number, nobody responds to tickets quickly and so on.
My mom watches ETV serials religiously and for the past 11 days or so, ETV is not coming. Complained and complained but no update or good response when this is going to be resolved.
I am very sad to see YuppTV dying slowly like this

February 4, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

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Rated 1 out of 5 stars

Worst service now ! am Yupp TV customer for over 12 years…

I am Yupp TV customer for over 12 years . I am totally annoyed and extremely frustrated with current YuppTV support. They removed all channels except ETV. Now even that does not come up in our TVs now. I wanted to cancel this service and I can’t do it. They no longer have phone support. WhatsApp.chat is horrible and no one responds on it. My mom uses this for ETV and it is not coming for 10 days . I reported my issues 10 days ago and no one responded till date . This is not expected treatment

February 15, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Channels not working even after…

Channels not working even after registering complaint.

Now they are asking to pay more again for ETV channels

February 1, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

I have tried to contact Yupptv many…

I have tried to contact Yupptv many times my issue is still not resolved, they have taken my subscriptions but many channels not working, Sun Nxt i paid extra, still it is not working, they said they will contact me till now it is a waste of money for me, it is not working, Also Zee tamil, they said it will work, but till now it is not resolved. There service has come down to ZERO, customer service is horrible, they dont care. It is such a waste, i will not be renewing, hoping to find better way to get the indian channels.
They should really improve on their customer service.

October 4, 2023
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

I purchased 1 year Yupp Tv subscription…

I purchased 1 year Yupp Tv subscription however found out it’s doesn’t work on Samsung QLED smart TV,I called tech support they try to troubleshoot everything but still nothing worked.
I purchased Yupp Tv subscription as my mother came to visit me in Australia for a month & she enjoys watching Indian channels but till now it’s not working,she is flying back next week so this whole purchase is of no use & waste or money.
Won’t recommend this as poor unreliable product.

January 3, 2024
Unprompted review
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Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

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Rated 1 out of 5 stars

I am with Yupptv last 6years service is very poor 😡😡

I am with Yupptv last 6years they customer service is bad last 3 days Yupptv is not working when I call it’s going on the voice message but voice message is full. I don’t have any contact details. I already paid for one year I don’t know what to do. I need the contact number to contact with Yupptv 😡😡

January 12, 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Worst customer service

Worst customer service. They took off all popular channels and they simply saying we are still working on it regardless of how many time you call them. Please don’t ever think about Yupp Tv as an option.

April 1, 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 5 out of 5 stars

Quick response

Assistant name is Aseem..
He done his best 👌 and solved my problem.. quickly thanks 😊

December 29, 2023
Unprompted review

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