Horrible service. Im trying to watch big boss and asking for help to watch it back to back... wasnt helpful at all kept repeating the same things. Didnt even try to go check what was wrong. Please don... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
YuppTV is an over-the-top (OTT) content provider for South Asian Content, as live TV, Catch-up TV, and Unlimited Movies all over the globe.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Company lie to us . False information give. Completely liars

Reply from Yupptv
When i try to add yupptv to my google chromecast 4k it asks for 42,99 EUROS activation cost. Are you insane? I can't even watch in another room in my house? What is this 1990?

Reply from Yupptv
My Yupp tv disrupts last six days called several times. Advise me to go on live chat. Live chat is fully disgusting can’t type anything

Reply from Yupptv
Yupp tv offered me a subscription with Zee tv and only lasted few months and was cancelled… as compensation I was offered £5… I was charged more then that and in return to get £5.. what kind of a joke is this?? Asked to speak to a manager and until this date it never happened… such a great customer service we get from this company..,

Reply from Yupptv
If only zero stars was an option! Total rip off company that breaks all the fair trading acts, and consumer guarantees acts in New Zealand. Signed up thinking it was going to have loads of good viewing options, only to find it is hard to navigate, nothing is relevant or watch worthy. No wonder they do not offer monthly, or six monthly subscriptions as they know you will not be a repeat customer so would rather take your money, and then tell you sorry no refunds. DO NOT subscribe to this crowd! Save your money and go elsewhere. The reviews speak for themselves!

Reply from Yupptv
Fraud, charges unneeded subscriptions, and need to call them to cancel.
Even after confirming the cancellation, they charged.

Reply from Yupptv
Worst Service.
I paid for subscription but the channel ask me to subscribe again when I try to access it.
I try to call the customer care number of europe 33-182-886-238 and that never rings.
No option in the app to cancel the subscription.
They can not store card details without the visibility access for the users.

Reply from Yupptv
Avoid at any cost, very poor service. No easy way of cancelling and they keep ripping you off monthly for subscription for the service that doesn’t exist.
2 months of chasing, still unable to cancel.

Reply from Yupptv
Total scam!! No option to cancel the service from the Account page. Need to call their team or raise a request to cancel. Are we in 2023? The web app doesn't even work. Had to install the mobile app for the app to work. Pathetic product and customer service.

Reply from Yupptv
12th nov 2023
Very poor service and it seems only after giving them a review here in trust pilot do they seem to care.
My case number is 245141, it has been more than 24 hours but there is no response,
I even tweeted about the concern and case number there is no response.
The company so money minded that they just don’t have time to attend to customer concerns and I also think they should use trust pilot as a ticketing system instead of their of own.
I would not recommend this service to anyone. It is a waste since they are only concerned about hogging on the money and not giving 2 fks for the customer.
Update ( 17th nov 2023 )
Everything is merry , yes they responded late, but it was a minor issue, I was suppose to go to some other ui- which the support team on twitter guided me - so to be fair, I updated the review here

Reply from Yupptv
very poor customer service.
half the channel doesn't work.
You cannot cancel even when their app doesn't support your TV.
i would not recommend this at all. waste of money

Reply from Yupptv
I just bought a cricket package, and now YUPP tv is haunting me to do a renuval and pay AGAIN for the cricket packade . I have an offer with 119 its for EVERYBODY. its with cricket included, wich i already paid for. so i asked if they can refund the 24.99 and then make a renuwal because its fraud to charge me for a package 2 weeks ago and now forcing me to do a renuwal with cricket included. But they are VERY Agressiv and forcing me to buy the renuwal for 144.00 with sonyTv wich i dont want. fraud fraud fraud! i have never met a company forcing customer to pay TWICE for the same package!

Reply from Yupptv
Bought yearly package from Denmark and now I can’t log in the app on my phone or online from safari.

Reply from Yupptv
Anil was very clear and helpful to activate my package.
I recently subscribed for a monthly subscription and sent an email to cancel it after one month. It's been over 2 months since I informed them by email and still getting charged on my credit card every month. This is an absolute scam and I do not recommend at all. No support, invalid phone numbers, and payments are deducted on time.

Reply from Yupptv
Paid for the World Cup package. Could not log back in within an hour. Their service phone numbers are not active. They did not send any OTP to my phone. I can not recover my password and customer service via email has no response.

Reply from Yupptv
Extremely happy with service of Lily Mary mary. I was struggling with the Account deactivation and linkage which she helped remotely and seamlessly. She made my day, such customer care executive are rare to find. Thanks again
This is a F***** Scam website. Where you have to buy subscription for Yupptv and then to watch other channels. You tube have better options then this channel gives us. Waste of money.

Reply from Yupptv
Very fast support. The technical support team resolved my issue in few minutes.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.