New boiler fitted 2 years ago, already had a huge leak. Turns out electrics have been taped up. No heating this week, tried to contact Zanussi who obviously don’t exist anymore so no warranty. Absolut... See more
Zanussi Boilers
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See what reviewers are saying
Worked out well … as I could not have afforded replacing boiler in one payment. Only comment would be that following the initial contact the boiler is fitted just days after so no real time for consum... See more
New combi boiler was installed promptly & the plumber was tidy with no hassles, my old boiler went bang and had a new Zanussi boiler fitted. It's brilliant, really pleased with it. Smaller and more ef... See more
Can someone help please, I had a zanussi boiler fitted 3 years ago with a 10 year warranty and had multiple complaints with regards to this boiler, the latest being having to pressurise every mornin... See more
Company details
Written by the company
Reliable, efficient boilers, installed by gas safe registered engineers at affordable prices with a 10 year warranty
Contact info
Thornhill Beck Lane , HD6 4AH, Brighouse , United Kingdom
- 0345 094 3400
- kate.thompson@zanussi-boilers.co.uk
- www.zanussi-boilers.co.uk
All’s I can say is thank you zanussi…
All’s I can say is thank you zanussi Boilers 🙏 called them yesterday and my new boiler has been installed today.
Absolutely brilliant and the lads were great to 👍
October 29, 2020
Unprompted review
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Can’t fault them
Can’t fault them, got my boiler fitted within 48hrs, no problems at all.
October 26, 2020
Unprompted review
Very happy with my new boiler…
Very happy with my new boiler installation & very tidy too 👌
October 24, 2020
Unprompted review
Never will I get anything from this…
Never will I get anything from this company again a bunch clown's The lot of them.. 3 years the boiler has not been right and still isn't.. tried sending an email to complaints but email won't send.. 😬
August 14, 2020
Unprompted review
AVOID!!!!
Really wish I had read the above review, this company is the worst I’ve ever come across in my life, horrible customer service.
I was mid-sold a boiler and when it was noticed they did nothing to assist in correcting this to the right one.
VERY EXPENSIVE but then hire cheap install engineer who turns up in a 20 year old van with no idea, left us with a boiler than broke the same day & then left us including two children with no hot water.
We will be taking them to court & will be seeking extra costs including stress & time off work. I’m quite ill at the moment and the way they are treating us is disgusting.
Two days after install I have no hot water, a flooded bathroom, marks and holes everywhere, the list is endless.
Pressurised into buying what I was told is a combo boiler. They lied to me then treated me outrageously.
If I knew what I know now I’d have stayed well away.
February 7, 2020
Unprompted review
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MUST AVOID THIS COMPANY AT ALL COST!!
MUST AVOID THIS COMPANY AT ALL COST!!! EXPENSIVE AND THE SERVICE THEY PROVIDE IS RUBBISH!!! - They will non stop harass you to buy their boiler and promise you everything on the earth to select them. They say that the worker will fix anything that was damaged etc. However this was not the case. The installation people did not have the time to do anything and they never took 100% into their standard and service! they made so many mistakes. Radiators sizes were wrong but still installed them and looked outrageous. Leakage from our ceiling due to them draining out the water. Once mentioned to fix it he didn't even have the time and just made excuses and went away. Once boiler was installed didn't leave a manual or even have the courtesy to explain to us how to set up the timer etc due to not having enough time! Simply did not take the time and care to explain anything! Zanussi system of running a company is outrageous and simple don't care about Service at all !! Zanussi simply take in the big money and pay cheap boiler installation companies to do the jobs. Their system is exactly the same as Amazon deliveries. Pay a small company to do the job and that small company is pressurised to complete so many jobs at a short deadline which leads the poor workers having no time to deliver a top service or do an excellent job with care! I never write a complaint but the amount of money we spent on this boiler is horrendously expensive and the service and delivery provided is appalling! PLEASE AVOID AT ALL COST !!!
August 3, 2019
Unprompted review
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