Zazzle AU Reviews 

461
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I love the personalised printed birthday cards. The colour, photographs and writing can be altered easily and the products look amazing as a final print! So professional. Sometimes coming from oversea... See more

Rated 5 out of 5 stars

I order a lot and I mean a LOT of tissue paper for my art. My latest order was dispatched promptly but it took so long to arrive l. I reached out to the support team and was promptly answered. Af... See more

Rated 1 out of 5 stars

There were 3 shirts advertised on their site for months before I placed my order. The same day I ordered and paid Zazzle cancelled my order. They didn't even bother to send a notification to let me kn... See more

Company replied

Rated 5 out of 5 stars

Ordered a custom printed travel mug for a farewell party for our boss. Small issue with email confirming delivery but didn't arrive till 3 days later. However customer service was excellent, prompt wi... See more

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3.8

Great

TrustScore 4 out of 5

461 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.8

All reviews

(461)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

I wanted a t shirt delivered in time…

I wanted a t shirt delivered in time before my grand daughter returned to london, after holidaying with us. Zazzle did everything in their power to make sure it happened, and it did in plenty of time. So happy, as was my grand daughter. Zazzle responded promptly and generously. Will go back there again

August 11, 2023
Unprompted review
Rated 1 out of 5 stars

I received my order of coffee mugs,& 4…

I received my order of coffee mugs,& 4 were damaged,i sent 4 e mails,& heard nothing back,this is ridiculous,cant get hold of anyone,dont think ill be using them anymore!!!!!

August 13, 2023
Unprompted review
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Reply from Zazzle AU

Hi Taepa,

I am sorry to hear that 4 mugs were damaged during transit. We have sent you several emails to try and resolve the issue on 11/8023, 13/08/23 14/08/23, 17/08/23 and 18/08/23. If you have not received the emails, could you please check your spam box, the email might have ended up in there.

If you could please reply to one of the emails directly, we will be happy to help you resolve this matter.

Kind regards,

The Zazzle Team

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Rated 5 out of 5 stars

RESPECT & QUALITY

The quality of fabric, professional design & excellence in workmanship with my items was beyond excellent. I dealt with Cristina wonderful young lady. So far I have bought two body cushions covered in artwork print & two matching bed throws. The 2 rooms I am decorating look stunning. As for service there is none better. I was shown respect & courtesy on a phone chat & also with an email. I strongly endorse ZazzleAU

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Loved dealing with Zazzle

Loved dealing with Zazzle. Excellent after sales and Customer Care service. A trustworthy Company worth recommendation. Ray Greenfield.

June 15, 2023
Unprompted review
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Reply from Zazzle AU

Hi Ray
Thanks so much for your review, we love getting feedback about our products take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

The Zazzle Team

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Rated 5 out of 5 stars

Will definitely be using these guys…

Will definitely be using these guys again! Beth went above and beyond for us after our wedding invitations went missing (not Zazzle issue). I will recommending them to my family and friends! Professional, understanding and all round professional to say we love Zazzle is an understatement!!!

May 25, 2023
Unprompted review
Zazzle AU logo

Reply from Zazzle AU

Hello Jodie,
Thanks so much for your reviewJodie, we love getting feedback about our wedding invitations and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
The Zazzle Team

Rated 5 out of 5 stars

I was most impressed with Customer…

I was most impressed with Customer Service in their response to the disappointing folder I ordered. Contact immediately after I posted a review, and refund issued within 2 days. As a courtesy I am not obliged to return the folder, which, living in Australia, would have been rather expensive. Thank you Fiona.

May 20, 2023
Unprompted review
Zazzle AU logo

Reply from Zazzle AU

Hi Merlene
Thanks for the 5 stars Merlene, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. We have passed on your review to Fiona
The Zazzle Team

Rated 5 out of 5 stars

I have always been a fan of teeshirts…

I have always been a fan of teeshirts with witty sayings and have always been disappointed by most of such articles in production. Zazzle allows me to do it myself and never fails to provide quality products for me to create items with my stupid and/or positive messages for all the world to enjoy. Thanks Zazzle...you do it so well!

May 18, 2023
Unprompted review
Zazzle AU logo

Reply from Zazzle AU

Hi Jesse,
We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future. We love getting feedback about our T-shirts and take pride in our customer service.
The Zazzle Team

Rated 5 out of 5 stars

Best customer service I have ever had

Best customer service I have ever had! Very quick response to my enquiry. My item was initially lost in transit so they are sending me a replacement pet tag for free, with express shipping. Never had that happen before!

April 26, 2023
Unprompted review
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Rated 5 out of 5 stars

Fast and helpful customer support

After designing my own custom rubber stamp which was easy and fast to do
using the instructions given i was having trouble in checking out. I reached out by email to customer service and was promptly answered and my issue was rectified. I also accidentally ordered through the wrong country but customer support contacted me and organised the cancellation without any trouble.
Highly recommended.

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

Surprised by Zazzle's customer care

We are yet to receive our item, as the first shipping got lost in transit. However, both my husband and I were almost surprised by the true customer care service we received. A replacement order has been organised right away and as their courtesy, it will be shipped in an expressed manner. A situation can be frustrating, as in our case, but we are not at all disappointed. I would be happy to order from Zazzle again, knowing the customer is truly treated with care, something that has become a rare thing these days.

April 4, 2023
Unprompted review
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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. My email was acknowledged quickly with an instant reply and made me confident knowing my product was on its way!
Would highly recommend Zazzle!

March 15, 2023
Unprompted review

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