Zazzle AU Reviews 

I didn't receive my order on the due date. I waited for a couple of weeks, then emailed customer service.
The response was quick and solution was quicker.
Very happy with Zazzle's service

Great customer service! Goods arrived quickly although one item didnt. They resent another one straight away, free of charge and it was sent express service!

One of my 7 parcels went missing...10 days later I started looking for it. I contacted Zazzle and the customer care team Paulina, Daniella and Maki all did an amazing job in reassuring me that I would receive a replacement order with expedited delivery free of charge! Turns out my missing parcel was sitting n waiting at the local post office (thanks UPS for not advising me!) to be collected. Thanks Zazzle Team for the amazing support. Very pleased and really put my mind at ease as I needed all these items before a deadline. Very impressed too with the quality of the items. I would definitely order again.

Assumed this was an australian based website - unfortunately it is not - merchandise may be anywhere worldwide. It also does not provide shipping times when making a purchase. This is a huge flaw in the customer experience.

I think this company is a scam. I ordered keychains nearly 2 months ago. Did not receive tracking once sent & still don’t have items. No correspondence from them & no reply to queries

Amazing customer service!
When I messaged them about my orders, they handled it nicely and smoothed. Thank you and I appreciate the kind gestures and professionalism.
Highly recommend it!

I ordered a clock. When it got to me I couldn't get it to work. I wrote to Zazzle support and they replied within 12 hours. Paulina replied to my email and as very polite, understanding and very efficient.
We exchanged emails always with a prompt reply and my issue was resolved. My issue began a few days after Christmas so it was with relied that someone replied.
I have no issues with the clock not working, things happen. That's okay. I am however incredibly relieved that my issue was dealt with so well by Paulina and the systems they must have put in to the company. Excellent work.

The t-shirts the company produces are of unique design, good colouring and lovely cotton quality. The service and the communication are prompt & efficient .

My order appeared to be lost in transit as it hadnt arrived after the expected delivery time - but as soon as I contacted customer support I received a fast, kind and helpful response and they kindly reshipped my order with express postage! I am very impressed with the customer service agents who were able to make it a very positive experience overall

I ordered a Xmas decoration for my daughter. It is absolutely beautiful, great quality and even nicer than I thought it would be and my daughter is thrilled with it.

Ordered earrings without tracking and they unfortunately got lost in transit, contacted Zazzle and to my amazement, they promptly sent out a new one with upgraded postage and tracking!

This is the best customer service I have received for a very long time, you now have another loyal customer, thanks for such an easy and professional experience.

Ordered a sticker without tracking and it unfortunately got lost in transit, contacted Zazzle and they promptly sent out a new one with upgraded postage and tracking! Great service. And the sticker came out perfect.
Thanks

My original order never arrived - a replacement was quickly sent, however the quality was substandard. A further replacement was sent and perfect. Great communication through each issue and no hassle getting the replacement item.

I was so happy to hear that they would send me a replacement for the chipped mug that arrived in perfect time before Christmas. I ordered 3 mugs with photos on them and I love the quality. Unfortunately one of them must have broken in the post but a relacement is coming right away :) Customer Service was awesome!

Really great customer service, I stupidly put an order in and did not do express post and my item got lost in transit. Zazzle replaced my order and express posted it at no cost to me. I have purchased other items from Zazzle and am impressed with the quality and service I have received. I am a very happy customer- Thankyou Liz Australia NSW

When my parcel was misplaced, I received very quick customer service with the offer of sending a replacement with improved shipping at no extra cost. I have used Zazzle many times for personalised gifts and I am always impressed with the quality and quick turnaround of the items.

My parcel went astray. After contacting the company they arranged another shipment to be sent immediately. I’d never shopped with Zazzle before and was delighted by the paper I received , such beautiful quality. I was rapt.! Pun intended.

It is such a wonderful experience. I love the product and now I have sent friends customised labels for their home made goodies. They love the surprise and are very impressed with the quality. Thank you.

Customer service is lacking I really need a contact phone number to ring to speak to someone please.

Most amazing gifts for that special someone. For care and service these guys go above and beyond would recommend Zazzle to all thanks again Guys.