Zebpay Reviews 

If you read their other reviews also, you can find they have a pathetic customer service. I have been their customer since 2month but in case of difficulty, I never receive any response from them before 48 hours. This time my fund has been stuck in the platform I can't sell or send it to anybody. We’ll letter on my photo give me an aid to it

Great website

My recent encounter with Zebpay's customer service left me deeply disappointed and concerned. When seeking assistance to regain access to my account, their response was not only unhelpful but also highly suspicious.

While I understand their policy regarding non-resident Indians (NRIs), I merely wanted to access my account for review and verification purposes. Instead, they promptly deactivated my account without allowing me to examine my transaction history or balances. This lack of transparency is deeply troubling.

I believe customers should have the right to access and verify their accounts before any action is taken. Zebpay's conduct raises serious questions about their commitment to professionalism and customer satisfaction.

In light of my experience, I urge potential users to exercise caution when considering Zebpay's services. Deceptive practices should not be tolerated, and I hope this review helps others make informed decisions.

Spammed to the core. Register only if you have all day free because they will spam you to the core via their auto dialer robots from no 080-48153716
completely unethical and shameful company who has zero customer support and claims to be an international co who doesn't know about peoples data rights. some desperate Indian management decisions to spam call people is the reason for this harassment.

Using Zebpay to learn about crypto has been a huge help. Trading with you was a pleasant experience, and I would recommend this app to anyone. greatest software.

Very bad experience with zebpay deposit service, due to I have deposited to my zebpay account 4 days ago, it is still not credited and I have raised two tickets for this issue but no use, please be careful with zebpay.

Even I am suffered in this ZEBPAY.CC I have lost 467K Initially started with 40K USDT and Commission - 20K Then 15K - mentioning again for tax 17K so notice it was not real . I took the issue to Rykabalan and they told me what to do and luckily it works . me reading comments makes me sad so I share this here . go to telegram and search for Rykabalan and thank me later

Zebpay Withdrawal Issues.

Prateek P
Write in strict British language
Zebpay has many issues in last few month. Now they are working for last 60 days with Bank for withdrawal and we are not able to withdraw money but on other hand we can deposit money what a system same bank allow deposit but not withdrawal.
Zedpay simply say we are working with bank but can't give you timeline for withdrawal. I have many questions.
1. Are you guys earning intrest on money which is in ur wallet.
2. If bank can deposit why can't we withdraw.
3. Or you guys have no money to return and simply making excuses they bank is not giving withdrawal.
4. Are you guys going to shutdown? And our money will be gone.

Zebpay we need our money we are middle class and for last 60 days i am struggling to get my money.

Zebpay has had several issues in the last few months. Currently, they have been working with a bank for the past 60 days regarding withdrawals, and we are unable to withdraw our funds. However, we are able to make deposits. It is a peculiar system whereby the bank allows deposits but not withdrawals. Zebpay has informed us that they are working with the bank, but they are unable to provide a timeline for when withdrawals will be possible.

As a result, I have several queries:

Is Zebpay earning interest on the funds in their wallet?
If the bank can accept deposits, why are we unable to make withdrawals?
Is it possible that Zebpay has no funds to return and is using the bank as an excuse for the lack of withdrawals?
Is Zebpay going to shut down, leaving our funds unrecoverable?
Zebpay, as middle-class individuals, we require access to our funds. I have been struggling for the past 60 days to retrieve my money, and it is crucial that we receive it promptly.

I am waiting for my Fait withdrawal since one month but yet amount not credited into my account instead of providing the solution you guys everytime closed my ticket with the excuse my self not respond you that's why you are closing the ticket

zebpay is total scam. i am from india and that time very few options were there and i registered with zepay.in the start it was good no issues.

lately i started noticing zebpay coin prices are significantly more than any major exchange.

then i opened a kraken account and wanted to consolidate all funds in kraken.

i was sending polygon to kraken , it shows fee of 8.33 polygon for every transaction, that should mean it doesnt matter how much i send it will charge that flat fee which is ok. but here is the catch it will not allow to send more that 300-400 polygon at a time which i get to know after trying different amounts . so charging fee on every transaction.

also they are not allowing me to crypto dust which i cannot transfer amounting to approx 10 pounds. its not small consider thousands of customer leaving there 10-20 pounds as forced donations there.

I am waiting for my withdrawal Fait since a week ago , now your guys are gonna release my 1134500, into my account not

I had deposited 47000 Indian Rupees on 6th December, which has not yet been added to my Zebpay account, nor returned to my bank account. I have asked you 10 times where is my money? But there was no response from your side regarding this. Today is 18th December, how can your service be so bad? When I asked you about money why don't you reply about it? Why are you hiding ? Are you a thief ?

Transaction Number : 234017211028

Zebbpay is the newest form of money laundering out of Singapore that is being funneled through construction of Derek Jeters old house in Tampa Bay, Florida. This is owned by a very unethical Indian lawyer based out of Tampa, Florida. ***FRAUD***

Their mechanism is devised to milk the customers. They block the customer's account if the customer raises the chargeback issue with their banks in the event of delay in transfer of money. Raising chargeback issue with their respective banks is the privilege and right provided by RBI and the banks to their customers. Then they would ask customer to contact their bank and the bank has to contact directly with the zebpay team confirming their actions then only they would unblock their customer's account. Their support team lacks knowledge regarding the working mechanism of interbank communication and how RBI deals with transactions. Banks refuse to communicate with zebpay as it will be violation of RBI's guidelines and protocols. Repeatedly all the protocols as communicated by the banks have been forwarded to the zebpay support team but they seem to be most arrogant bunch of people. No other crypto exchange in India blocks their customer's account for a chargeback issue. Literally my account is blocked. Quite contrary their clause doesn't seem to mention anywhere regarding chargeback related issues. Also, their clause says to block one or all transactions in the event of AML violation or abnormal transaction. Chargeback dispute is not an abnormal transaction, but they seemed to be ignorant. Also, RBI says that in case of delay in transaction for more than 2 hours a penal interest has to be paid to the customer by the bank. In most of the situations there is a delay of several hours to days for crediting the money. Is Zebpay going to pay the penal interest? They are not legally authorized by RBI to act as a financial institution yet they are acting as a Bank or trying to prove their superiority above RBI. Also, it has been observed that they are encouraging customers to trade in a blocked account to avoid monthly maintenance fee. What kind of blocked account is defined in their clause is not quite clear and transparent. Customers can deposit money and trade but cannot withdraw FIAT currency or cryptos. They seem to be violating ethical business practices. Here is the response from "The Govt. and RBI have advised all banks and financial Institutions not to deal in such kind of service . It has not given any licence / authorisation to any entity / company to operate such schemes or deal with Bitcoin or any virtual currency."—by National Consumer Helpline on the grievance raised by me.
Really Horrible and corrupt people

Awful platform features. Buggy apps, reporting is basic at best. Can't even give you an annual tax statement or summary in PDF format - only reports available are a CSV file! Was the first platform I used for my SMSF and lack of reporting is a huge issue for passing an audit. Avoid.

Worst service. No way to talk with a human. Extremely dissatisfied with his service.

Easy to trade and even simpler to withdraw. Apparently the oldest crypto exchange in India, and therefore can be trusted

SCAM SCAM ALERT.
I deposited money and bought some crypto there and keep it safe for 4 months and now when I logged in to my account and saw as balance 0.
SCAM SCAM.