Zebra Pack is a new supply vendor for us and so far they ship product at once and the one time we were missing a box they corrected the issue and got us our missing product back. We will continue to... See more
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See what reviewers are saying
Our latest order delayed, we received order confirmation and shipping notification but not dispatched yet, we had to call to be informed that item is out of stock and need more time. It cost us extra... See more
The color was completely wrong, nothing like the mockup. When we contacted Zebra Pack, the response we were given was that there were inevitably color variations based on printin on poly bubble maile... See more
Company replied
The delivery was very fast. Had some issues in the past, but they have been improving. Their customer service is fast to assist with any questions.
Company details
Written by the company
Zebra Pack is your USA-based source for high-quality custom printed products and shipping supplies. Here's why you should choose us: Quality Custom Printing: We excel in delivering top-notch custom printed items to represent your brand with precision. Wholesale Savings: Enjoy real wholesale prices and discounts on bulk purchases. Free USA Shipping: Get free shipping within the continental USA, making it budget-friendly. Fast Delivery: Most products ship the same day, ensuring your supplies arrive promptly. Count on Zebra Pack for quality, savings, and speedy service for all your shipping and branding needs.
Contact info
815 Hylton Road Unit 4, NJ 08110, Pennsauken, United States
- 1-800-695-6086
- info@zebrapack.com
- www.zebrapack.com
3.4
Average
73 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Got Uline beat hands down.
January 2, 2024
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Never received the item.
November 22, 2023
Reply from Zebra Pack
Hi Sorry for the delay with the sample pack that you ordered. I will have this checked and get back to you
Reply from Zebra Pack
Thank you for your feedback we apricate this
Always fast shipping and great quality…
Always fast shipping and great quality bubble mailers.
November 25, 2023
Reply from Zebra Pack
Thank you for your feedback it means a lot to us
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You substituted our Gold pack bubble…
You substituted our Gold pack bubble mailers for brown bubble mailers without asking. When I call customer service he said I will send you a label to return, then a few days went by and I called again. he then said he was waiting for approval from his boss. In this time i made another order of #0 gold mailers and almost a week goes by and you haven't even shipped my order and still haven't sent me a return label! Very unhappy! If you are out of something say so on your website! These will be our last orders with you!
November 29, 2023
Reply from Zebra Pack
Hi Sorry for your experience on the last order. We are still waiting for the materials to arrive.
Great Order!
Had a great experience this order, worked with John in customer service. He went out of his way to help us. Excellent product and delivery was ahead of schedule. Way to go John!
November 22, 2023
Reply from Zebra Pack
Thank you for your feedback
Happy to be in pack with Zebra
Zebra Pack has good selection of products and is fast to deliver them. Their customer service is responsive and helpful.
November 28, 2023
Reply from Zebra Pack
Thank you for choosing zebra pack
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Happy with quality of mailers
Always satisfied with price and quality with zebrapack.
November 27, 2023
Reply from Zebra Pack
Thank you for your feedback
Backorder
Confirmed the order with tracking email sent, but the item was on backorder for 2 weeks. Nobody reached out to me to even let me know. I only found out by contacting them myself.
November 27, 2023
Reply from Zebra Pack
Thank you for your feedback. This will help us to improve our service and be better
Reply from Zebra Pack
Thank you for your order we apricate your feedback
Boxes are sturdy and arrived promptly
November 26, 2023
Reply from Zebra Pack
Thank you for your feedback
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My order arrived incomplete
My order arrived incomplete. That's why I called. They were not aware that the order was sent incompletely. They found out when I called. This is annoying. As far as I understand, it is out of stock. I hope they fix it.
November 25, 2023
Reply from Zebra Pack
Thank you for sharing your feedback with us. This will help to improve our process and for your missing item one we have them back we will be shipping them right away sorry for this inconvenience
Reply from Zebra Pack
Thank you for the loyalty we apricate this
WE are repeat customers
WE are repeat customers. Quality products, fair price & quick shipping. What else is there ?
November 21, 2023
Reply from Zebra Pack
Thank you for your feedback this will be our motivation to provide excellent customer service
The color was completely wrong
The color was completely wrong, nothing like the mockup. When we contacted Zebra Pack, the response we were given was that there were inevitably color variations based on printin on poly bubble mailers. I give it 2 stars because of the disposition to solve the problem. However, it is unfortunate that as a client we were not warned or notified prior to printing these of possible color issues. We should have received proof to approve, were we could consciously decide if the color variation was acceptable or not. In this case it is a completely waste of our money, we cannot use.
November 2, 2023
Reply from Zebra Pack
Hi thank you for sharing your feedback and we will be doing better its unfortunate that this things happen.
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It was the wrong size I was not what I…
It was the wrong size I was not what I expected and I’m not happy. I wish I could send them back.
November 1, 2023
Reply from Zebra Pack
Hi Thank you for your feedback I have sent an email to you regarding this order Please check your inbox thank you
Reply from Zebra Pack
Thank you for your business
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