Zeek Reviews 

For the small amounts that you can save by using Zeek you need to factor in the risk of losing all of your money. I purchased 3 x £25 Argos vouchers which, when I came to use them in store, I was told they had already been used. Well I can guarantee that they were not used by me and nobody else had access to them. Zeek insist that as they were used after being sold to me then I must have used them as they came from a 'reputable source'. That term is incredibly annoying as the inference is that I'm not reputable!! All I can concur is that this 'reputable source' retained the codes needed to use the vouchers and quickly did so. As I know I didn't use them what other conclusion can I make?? No more Zeek for me.

I sold my voucher 20 euro amazon to 16 euro from zeek they paid me promptly through bank transfer but when I went to transaction history (bank statement) I saw payment cancelled it simply means the money revise or is still hanging some where I tried to contact zeek through email no reply.

Very kind and very responsive replies from the support team!

Great and quick service from support team.
Good selection of discounted card is a bonus. Than you.

I purchased £200 worth of Tesco vouchers via Zeek, the vouchers arrived very quick. I left the vouchers to be used in Tesco for the Christmas shopping on the 23rd Dec 2018, I then presented the £100 voucher received by Zeek to the cashier only to be told the voucher had only been loaded with £10.00 not £100 !!

I then contacted Zeek via e-mail on the 23rd and thought I would have a reply after the 1st Jan due to Christmas/New Year shutdown. Well here we are today after sending two further e-mails asking for a reply/contact with no contact from Zeek.

I can only say the customer service from this company is not good if you have a issue and in this case I am £90.00 out of pocket and getting nowhere.

As i see the only option in getting a resolution is to leave a poor review on trustpilot which is not the correct way to get any response from Zeek.

Lets see how long it is before I have a reply !

I've used Zeek for quite some time now, I've had the odd hiccup with my vouchers but always sorted out. I save a lot on buying clothes and household essentials, particularly when the retailer already has items on sale.

Particular thanks to Jonathan on the Zeek Shop customer service team who helped me track down a lost voucher which I'd had money refunded onto. He found the issue and sorted it all out within 15 minutes of my initial query.

I'm a loyal customer and will remain so - although my top tip is to always read the redemption conditions before buying. Sometimes if you are looking for a particular item, it may not be redeemable against the vouchers for some reason.

I bought my girlfriend a £30 voucher for Christmas to be used in a variety of shops and online I thought, She used it on Asos but the gift voucher number will not work at all and I feel like we’ve been ripped off. I emailed them five days ago and still no response not good service will not be using them again.

I used zeek about a year ago and was very happy with the service and it was even better this time round, best thing is i dnt need to send them the voucher as it could b used online saving time and money unlike other similar companies

Dissapointed of this company.The Company refuses to take digital google play even though before they have accepted my gift card from the same provider(Bluestacks). I have sent an email and you guys have said you only accept physical photo of google play card even though on the website it says photo of email received gift card from bluestacks you guys say you are not allowed to resell gift cards from zeek even though bluestacks buys giftcards off amazon not your stupid company and brainless costumer service.Then after when i upload the serial number they say unable to verify balance even though there is a screen shot showing that there is balance on the giftcard

Still awaiting payment from three Gift Cards for Amazon I sold. I have attempted contact with support on a number of occasions, however have had no response back.

The one star is literally for the app, and even that has broken links.

I sold my two sports direct gift card on Christmas Day and still no word or payment after waiting the 7 days that I was told they emailed me saying it would be in today and still nothing and had to wait nearly 3 days and 2 emails later just to get a automated response not happy at all and would not recommend to anyone

First of all Zeek said my payment details were wrong for my gift card sale. They were right so instead I just changed and decided to have my payment via PayPal. They have said the payment has been sent to my paypal and it is not there so I have contacted PayPal regarding this and they have said there is no payment and that the company is “lying about the payment” if this is not sorted I will be forced into getting legal action towards this company

I offered a £50 River Island gift card for sale. It sold within a couple of days and realised a £47 credit. The support team were really helpful with my questions too. Great service! Very highly recommended :)

Great deals and made many savings! Shame the iOS issue still isn’t resolved but the amazing helpfulness, speed of response and dedication by the support team makes the world of difference!

Friendly and helpful staffs and amazing discounts!

I've purchased cards from them many times and have only had a problem once. Really helpful when I purchased a gift card that had been used. They refunded the purchase price and add a few extra pounds for my troubles!

Zeek is great. I sold an Amazon Gift Card and then purchased an ASOS eGift Card which I redeemed instantly.

The customer service team replied promptly and answered my questions.

My only problem is I feel they could be more upfront with the 7 day wait time for payment once you've sold a gift card (even if you choose Zeek credit), I understand the delay but this should be more prominent on site. I did receive payment quicker than 7 days, but it would be a good thing to know.

Definitely will be using again, especially to buy gift cards.

I've used the sister site without issue before and that's been good. Got caught out by not realising zeekshop was different to zeek marketplace (my own carelessness), but zeekshop we're very quick to help and resolved my issue without fuss.I would happily use either site in future.

5 days after leaving a review on here my issue is still unsolved! I’m going around in circles with this company. My partner still can’t use her new look voucher which I bought her for Christmas. Avoid this company at all costs

very friendly support team. Very professional in solve customer's issue. Will be a loyal customer of your team