ZeroBounce Reviews 

2,127
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service reliable, fast, and highly accurate, significantly improving email performance and reducing bounce rates. Many appreciate the user-friendly platform, intuitive dashboard, and seamless integrations with other tools, making email validation effortless and efficient. Reviewers frequently highlight the exceptional customer service, noting the team's responsiveness and helpfulness, which sets them apart. The detailed and easy-to-understand reports are also valued, providing clear insights for effective email marketing.

What people talk about most

User experience

People report positive experiences with user experience, consistently praising the platform as easy to use,... See more

Service

Customers report overwhelmingly positive experiences with the service, often describing it as exceptional,... See more

Website

Consumers find the website to be positive, highlighting its ease of use, intuitive interface, and seamless... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness,... See more

Marketing

Clients share positive opinions on marketing, with many reviewers calling it a "game-changer" for their email... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ZeroBounce has been amazing for us. We send a lot of emails, and before using it, we had issues with high bounce rates and poor deliverability. After switching, the difference was clear right away... See more

Company replied

Rated 5 out of 5 stars

As an email markeing provider, we get lists from clients that need to be cleaned and updated. ZeroBounce has helped us save senderreputaion for many clients with their fast,easy to use mailing list cl... See more

Company replied

Rated 5 out of 5 stars

ZeroBounce is a great service! We use it every year to clean up our mailing lists before sending out holiday cards. It is very easy to use, fast, and gives detailed and accurate results including a c... See more

Rated 5 out of 5 stars

I really appreciate the thorough reporting, which is also simple and easy to understand. They provide separate return files for each category as well as one complete file, making reintegration a breez... See more

Company replied


Company details

  1. #80 of 253 best companies in Business to Business Service
  2. #9 of 49 best companies in e-Commerce Solution Provider
  3. #4 of 20 best companies in Email Service Provider
  4. #3 of 54 best companies in Internet Service Provider
  5. #7 of 48 best companies in Media Company
  6. #5 of 37 best companies in Online Marketing Agency

About ZeroBounce

Written by the company

ZeroBounce is an email validation, deliverability and email finder platform helping more than 400,000+ businesses reduce bounces and land their emails in the inbox. We improve your connection with customers and prospects so you can make more sales with email.

ZeroBounce removes invalid email addresses, eliminates bounces, validates IP addresses and verifies key recipient demographics.

ZeroBounce also offers a suite of deliverability and list enhancement tools: an email server tester, an inbox placement tester and a blacklist monitoring tool. Activity Data, ZeroBounce's newest feature, identifies subscribers who've had email activity in the past year.

ZeroBounce Gurantees an minimum of 99% Accuracy

Minimum Accuracy Is 99%

Other companies say it, we put it in writing. ZeroBounce, the leader in email validation, makes you the promise of cleaner and safer email lists. We guarantee the following accuracy rates at a minimum: 96%+ Accuracy rates on AOL, Yahoo, and office 365 email accounts. 99% Accuracy rates on everything else. How the Guarantee works: If the accuracy rates are below these thresholds, we will refund 5 times the amount for each 1%. Let's say you have a 97% accuracy rate, which is 1% below the guaranteed threshold of (99%+ Accuracy rates on everything else). We will refund 5 x 1% (or 5%) of your total validation cost for those emails. If your accuracy rate is 2% below the guaranteed threshold, our refund will be of 10% of your costs. If it's 4% below, the refund will be 20%, and so on. In order to qualify for the guarantee, the following conditions must be met: You only email the _valid.csv and remove all toxic and disposable domains. You email the list within 72 hours after cleaning. Bounces must be invalid emails (Hard Bounces). Bounces due to spam content, blacklisted IP's, technical Issues, Invalid Mail Configuration, throttling, etc do not qualify for the guarantee. The minimum list size must be 1000 emails. This list must be an opt-in list that you collected and not purchased from a 3rd party You must provide an export of your full mailing of all emails you sent to and their bounce responses (the actual SMTP Codes of the bounces), not your email sender classifying it as a bounce.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,127)

405 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always been very impressed with…

Always been very impressed with ZeroBounce software and the results of their service.

October 7, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Tyler!

We’re so glad to hear that you’ve been impressed with ZeroBounce and the results you’re seeing. It’s wonderful to know our service is helping you reach your goals.

We truly appreciate your continued trust in us.

Rated 5 out of 5 stars

The integration between ZeroBounce and…

The integration between ZeroBounce and Wix has worked flawlessly

October 7, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Michael!

We really appreciate you taking the time to share your feedback. It’s great to know ZeroBounce has been a helpful part of your email process. Your support means a lot to us.

Rated 5 out of 5 stars

The results are fast and accurate

The results are fast and accurate. I've had success using this platform.

October 7, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Brendan!

We’re thrilled to hear that you’ve had success with ZeroBounce and that the results have been fast and accurate for you.

It’s always great to know our platform is helping users achieve their email goals.

Rated 5 out of 5 stars

Really helps when cold emailing…

Really helps when cold emailing potential prospects. Would recommend anyone who is using email as marketing to use ZeroBounce.

October 7, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Gina!

We’re so glad to hear that ZeroBounce has been a big help with your cold email outreach. It’s great knowing you’re seeing strong results and finding value in keeping your lists clean.

We truly appreciate your recommendation and are always here if you need anything.

Rated 5 out of 5 stars

Cleaner database

Improved our Database quality, Emailing (and server reputation) health score by preventing fake emails on form submissions and monitoring exisiting entries

October 7, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you so much, Julien!

We’re thrilled to hear that ZeroBounce has helped you improve your database quality and protect your email campaigns and server reputation. Preventing fake emails and monitoring existing entries makes such a big difference.

It’s wonderful to know you’re seeing those results. We appreciate your trust and the five stars!

We're always here for you!

Rated 4 out of 5 stars

Zero bounce has been great

Zero bounce has been great. Sometimes the email verification gets confusing or doesn't work

October 6, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you so much, Zach!

We’re really glad to hear that ZeroBounce has been great for you.

If anything ever feels confusing or doesn’t seem to work quite right, please don’t hesitate to reach out. Our team is available 24/7, every day of the year.

We’re always happy to chat and help you keep getting the great results you’re after.

Rated 5 out of 5 stars

Great verifier

It's really the best email verification tool i've used

October 6, 2025
ZeroBounce logo

Reply from ZeroBounce

Thanks for reviewing ZeroBounce, Benjamin!

It's wonderful to discover that we offer the best email verification tool you've used! You can even achieve even better results by utilizing all of our deliverability tools.

Just remember that we're always here for you: 24/7 and 365 days a year.

Thanks again for your stellar feedback!

Rated 5 out of 5 stars

ZeroBounce has been epic

ZeroBounce has been epic! I like it a lot more than the alternatives because they have great live-chat support + more detailed analysis of the results.

October 6, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Stoyan!

We’re thrilled to hear that you’re enjoying ZeroBounce and finding value in both our detailed analysis and live chat support.

It’s wonderful knowing our team and tools are making a positive difference for you.

We're always here for you: 24 hours a day, seven days a week. 365 days a year!

Rated 5 out of 5 stars

Accurate email verifications

I was looking for a reliable and cheap email verification service to reduce my email campaign services, and I chose ZeroBounce as my trusted email verification tool. It is actually doing better at validating active emails and has reduced my bounce rate significantly.

October 6, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Gayanath!

We’re so happy to hear ZeroBounce has helped you lower your bounce rate and improve your email campaigns. It’s great knowing you’ve found a reliable partner in us for your verification needs.

We're always here for you: 24/7, 365 days a year.

Rated 4 out of 5 stars

So far a pretty good provider

So far a pretty good provider. You get what you pay for!

October 5, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Ethan!

We’re glad to hear you’re having a good experience with ZeroBounce and appreciate your honest feedback.

Rated 5 out of 5 stars

Great platform

October 5, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Larry!

We really appreciate your feedback and are so glad to hear you’re enjoying the platform.

Rated 5 out of 5 stars

From an internal database of ove 2000

From an internal database of ove 2000 , emails it was able to show me that over 900 were valid and the rest should be cleaned or errased

October 5, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Daniel!

We’re so glad ZeroBounce helped you uncover which contacts were valid and which needed to be removed.

Removing invalid emails is no loss at all. It's a huge upgrade to your email marketing. That's because keeping your list clean greatly improves your deliverability and overall performance.

Great job taking the time to keep your data healthy! We're always here for you: 24/7, and 365 days a year.

Rated 5 out of 5 stars

Zerobounce is a great list validation…

Zerobounce is a great list validation tool. Save many hours of manual error review and preserves your reputation on your mass mailing platforms.

October 4, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Darrell!

We’re thrilled to know ZeroBounce has helped you save time and protect your sender reputation. That’s exactly what we aim for: making list validation fast, accurate, and reliable.

We really appreciate your feedback and are glad to have you with us!

Rated 5 out of 5 stars

Reliable and Accurate Email Validation Service

ZeroBounce has been a game-changer for our email campaigns. The platform is extremely easy to use, and the accuracy of their email validation is outstanding, it’s helped us clean our lists, reduce bounce rates, and improve overall deliverability.
What I really appreciate is the detailed reporting and the confidence I have knowing our messages are reaching real people instead of getting lost to invalid addresses. The integrations are seamless, and the customer support team is always quick, friendly, and knowledgeable.
If you’re serious about maintaining a healthy email list and improving your sender reputation, I highly recommend ZeroBounce. It’s worth every penny.

October 4, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Baaya!

We’re so happy to hear that ZeroBounce has made such a positive impact on your email campaigns. It’s wonderful that our validation accuracy, reporting, and integrations have helped you keep your list healthy and improve deliverability.

We especially appreciate your kind words about our support team. They’ll be delighted to hear this. Thanks for the glowing recommendation and for being part of the ZeroBounce community!

Rated 5 out of 5 stars

I love the Zerobounce API because it…

I love the Zerobounce API because it drastically reduces abuse in our account creations. It is the most affordable and accurate tool that I have tested on the market.

October 3, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you for your review, Adrian!

We’re thrilled to hear how much the ZeroBounce API has helped reduce abuse in your account creations.

It’s great to know you’ve found it both accurate and affordable, two things we care deeply about delivering.

Thank you for trusting us and for sharing your experience!

Rated 5 out of 5 stars

Easy and reliable

This is a great service and very accurate

October 3, 2025
ZeroBounce logo

Reply from ZeroBounce

Thanks so much for reviewing ZeroBounce, Rebecca!

It's wonderful to read your high praise of our service. We strive only to get better.

We appreciate your feedback. You can always reach us 24/7, and every single day of the year. We're always here for you.

Rated 5 out of 5 stars

Great service.

Great service.

October 3, 2025
ZeroBounce logo

Reply from ZeroBounce

Thanks so much for your review of ZeroBounce!

We're pleased that you consider ZeroBounce a great service, and we're proud to offer it to you.

We appreciate your feedback and want to remind you that we're always here whenever you need something: 24/7, and that's 365 days a year.

Rated 5 out of 5 stars

Zerobounce is easy to use and…

Zerobounce is easy to use and integrates perfectly with our HubSpot platform.

October 2, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you for sharing your experience! We’re so glad to hear that ZeroBounce has been easy to use and integrates seamlessly with your HubSpot platform. Helping our customers keep things simple and efficient is exactly what we strive for, and it’s wonderful to know it’s working well for you.

We appreciate your trust and support!

Rated 5 out of 5 stars

Fast

Fast, efficient and precise product

October 2, 2025
ZeroBounce logo

Reply from ZeroBounce

Thanks so much, David!

We’re thrilled to hear you find ZeroBounce fast, efficient, and precise. That's exactly what we aim for. Your feedback means a lot!

We're always here for you!

Rated 5 out of 5 stars

Zerbounce definitely outperforms all…

Zerbounce definitely outperforms all other email validation tools. I have had a lot of success using it for a few weeks now.

October 1, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you, Dawn!

We’re so glad to hear ZeroBounce has been outperforming other tools for you and that you’re already seeing success.

We really appreciate you sharing your experience and trusting us with your email validation needs!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look