ZOEVA Cosmetics Reviews 11,059

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

There is no point to have only a great product and a lovely insta. You need logistics and infrastructure. Also a bit of advice. You offer people products, when tou are in no position to deliver them,... See more

Company replied

Rated 5 out of 5 stars

I’m genuinely impressed with the quality of these products. The eye pencils are absolutely amazing - they glide on effortlessly, are incredibly smooth, and the pigmentation is outstanding. I’ve nev... See more

Rated 5 out of 5 stars

Fantastic products and equally impressive customer service from Julie. I have 8/9 eye pencils and they are brilliant as is the lip pout pencil amongst other purchases I’ve made. I had previously... See more

Rated 5 out of 5 stars

I’ve purchased a couple of these eyeliners now in different colours and they’ve all been lovely so when a new colour caught my eye I had to order it straight away! The process was quick and easy and I... See more

Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier
  3. Cosmetic Products Manufacturer

Written by the company

At ZOEVA, love is at the heart of everything we do. We are convinced that makeup is much more than just a beauty product. It is an expression of individuality, strength, and above all, self-love.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 5 out of 5 stars

Perfect eyeliner

My order arrived the next day. The eyeliner is perfect. It is soft and goes on really easy. Lovely colour.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Great mascara. I’ve used tubing mascaras for over 20 years now and Zoevas Ooh la lash one is now my favorite. Great value for money and gives just the right amount.
Their eyeliner smudges a bit though.
Overall great service, delivery and products.

January 2, 2026
Rated 1 out of 5 stars

Disappointing quality

Disappointing quality – keeps breaking
The formula might be okay, but the pencil itself is very fragile. The lead breaks with even the slightest pressure during normal use. To make matters worse, the wood/casing is so brittle that the back end has snapped off twice while I was simply trying to sharpen it. Very disappointed with the durability.

January 13, 2026
ZOEVA Cosmetics logo

Reply from ZOEVA Cosmetics

Hello Jacqueline, We’re very sorry to hear that you’re unhappy with your Velvet Love Eyeliners and that you’ve experienced these issues — this should of course not happen. Our Customer Care team has already reached out to you, and we very much look forward to assisting you further.

Warm regards,
ZOEVA Team

Rated 5 out of 5 stars

Made in Europe yeah!

I wanted some "non" black eye liners when I saw this company on fb. Found some lovely brown ones not just the usual pale grey and dark colours. Mocha and taupe are perfect and long wearing, soft and gentle on the eye. The thicker lip pencils are great for what I want and again lovely colours. Got a lovely free lipstick too..How nice. Not made in China and arrived in no time. very happy.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Zoeva

I love Zoeva products especially their Velvet Love eye liners. I have at least 10 colours. I recently ordered a colour o already had and contacted Customer Services to change it to another colour. As my order had not been sent they gladly changed it really quickly. Delivery is within days of ordering which is excellent. Well done Zoeva. Would thoroughly recommend.

February 3, 2026
Unprompted review

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