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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the subscription model, citing issues with automatic renewals without notification and difficulty canceling memberships. People also felt that the service offered poor value for money, with many considering it a waste of their time and financial resources. The pricing was frequently criticized, with consumers feeling they paid for a dysfunctional service. Some people were dissatisfied with the website's functionality, describing it as confusing and difficult to navigate, with technical problems and issues with profile management. Conversely, a small portion of people felt that the site was affordable and worth becoming a member, with some even reporting successful offline meetings.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website. While some customers consider it one of the best... See more

User experience

Consumers find the user experience to be ambiguous. While some reviewers report positive outcomes, such as... See more

Subscription

Customers had negative experiences with subscription. Many reviewers expressed frustration with automatic... See more

Value for money

Reviewers express strong dissatisfaction with the value for money, frequently describing their experience as... See more

Price

Clients share negative opinions on price, with many feeling they received nothing for the money they paid,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

When I chose the standard subscription I did not know that communicating with any woman I found interesting was limited to just a "like." I had a very unpleasant experience prior with another site w... See more

Rated 1 out of 5 stars

I always get the ugliest and oldest women's photos set to me, these women look like my mother or older, no good choices and I can't change the settings to adjust the ages. This site is a waste of my t... See more

Rated 1 out of 5 stars

After 2 years away from Zoosk, I found the same persons on line that have not even bothered to even update their photos. That's my bad for signing up with Zoosk again. However, I have been unable t... See more


Company details

  1. Dating Service

Written by the company

Zoosk is the online dating platform that makes love happen. Discover advanced security, more personalized matches, interactive virtual dating experiences, plus free online dating tips. Ignite more meaningful connections today.


Contact info

1.8

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fake profiles

Fake profiles. ...try to message people that like me and they don't exist

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Hi I work for a middle school located…

Hi I work for a middle school located in Trenton New Jersey. Our students watch your show an come into school an act it out this show is tearing our children apart. They are more so fighting more then learning we as educators an administrative staff have exhausted everything to correct there behavior. My child personally had her first fight an said mommy I didn’t know I could fight! I said oh really she said BADDIES taught me!!!!!! So if you guys have this sort of impact do something with school and enjoying class let’s redirect this all ages are watching.

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor choices

Decided to try Zoosk again, bad mistake! What they do is you pick your filters to match the types of men you're looking for and Zoosk goes in and changes them all to include men who are not even close to being my type! This way it looks like you have many more choices than you actually do. I keep having to go back in and put my own filters in. They show the same men over and over and even the ones you already rejected.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

Just Sharing

Man, let me tell ya. I paid for a three-month subscription for zoosk membership figuring, well, I got to put in the time if I want a reasonable amount of time back for responses, you know. So I load up my one single photo, I am 50 Y.O single male, pretty decent looking man, not like, a woman would look at me and first thing is "YUCK"! which should not matter in the first place if they are looking or going matter just looks, but man, after one month already, not one, one! single response, but it's ok, I get it, and the women on there, 95% of them, Damm! UGLY! I am sorry, but true, and the cute ones, forget it, won't even message you back. Oh well, who's to blame?

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

My experience with Zoosk.

I have been a member of zoosk on and off since 2020. I live in central FL. Zoosk asked me to fill out a short form with the following information so they could refer the preferred women to me such as: ethnicity, marital status, religion, smoker, distance from my home, etc. My preferences are: white women, single, never married, divorced, Christian, non smokers, Only 20-50 miles from my home. What they sent me was: women from out of state, i.e. Calif., NY, TX, NC, etc. Non white women, separated women, still married. I have NO interest in becoming a 3rd wheel in a relationship. Non Christian women
i.e. Buddhist, Agnostic, etc. Smoker, both socially and regularly.
Another problem, young women who say they are 60-70, really in their 20's and 30's. They also write their telephone number over their picture. So they can get the man off of Zoosk and talk to them offline. Their goal is to have men give them money. Zoosk does not do ANY vetting. Many members download pictures off the internet and post them as their picture. Also, they lie about their age & location. Several are located off shore. Women in Florida out number mrn 8 to 1. Finally, zoosk has attempted several times to bill me 2 days after I cancelled my membership. I instructed my Bank to block zoosk from my acct. Buyer Beware!

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Zoosk Dating app isn't a good dating…

Zoosk Dating app isn't a good dating site. You can't message anyone or see the photos of guys who like you, unless you subscribe to the service. I recently talked to a subscriber and I was able to message him back. I ended up meeting him in person. I later learned that the man lied to me and was actually married. I reported the information to Zoosk. I gave the site the man's name and his wife's name along with their Facebook and Instagram pages. I was hoping Zoosk would look into it and delete the man's account for being a fraud. Zoosk didn't do anything about it. The site has alot of scammed. If I could I would give Zoosk Dating site a zero. I would not recommend it

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

Zoosk is the worst dating app ever

Zoosk is the worst dating app ever. I get scam alerts every day. Totally a waste of time money and your privacy. And the ladies on the site are anti social. You have a better chance of getting a date at Walmart.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Mostly false or tricksters

Far too many reports from zoosk stating that thet hsd to kick this person off the site fotlr illegal activity. Also far too many false or closed example of people no longer using site. Your just throwing your money away.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Worst dating site ever

Worst dating site ever! Paid £19 for the month and had over 50 ppl who “wanted to meet me”.
I messaged a few that I thought may be interesting but got no response from none of them. Infact I got not a single message back for the whole month that I was subscribed! Either the profiles are fake or Zoosk’s administrators block the comms between potential suitors to keep people from meeting so that you can stay on this site longer! 🤷🏻‍♀️

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

P T Barnam is credited with claiming " There's a sucker born every minute". Zoosk knows this to be true since they remain in business. I for a 3-month trial subscription was such a sucker. Zoosk is a subscription dating service for the elderly. The basic plan costs $20 / month, payable quarterly in advance with automatic renewal. Subscribers complete a profile of themselves, pay their fee but are not given log-in credentials. Zoosk claims to have in-depth analysis of members and match according to that analysis. They then forward their recommendation via email The only way to enter the Zoosk site is to respond to that mail. The in-depth analysis they claim is false. In the overwhelming majority of recommendations to me there was an obvious barrier to a match, -severe religious differences, - severe political differences, huge travel distance, wide age difference etc. Their "smartpick" system is deliberately programmed for this. Messaging between members is allowed but it is at the sole discretion of Zoosk to pass that message to the intended recipient I set an integrity test on Zoosk by messaging an old friend, also a subscriber. She did not get that message.
Zoosk has nearly perfected the art of keeping their members hopeful whilst ensuring that they will not reach the prize. In this way the subscriptions keep renewing. For extra fees a member can ascertain the status of a message. I did not participate in that but have no reason to believe that the integrity of this function is any better than that previously described.
It is my experience that Zoosk views all of its subscribers as "cash-cows" and Zoosk's ultimate objective is to milk each cow to the fullest degree.
The failure of my integrity test by Zoosk persuaded me not to renew my plan. There is no provision on the site to contact the company to decline renewal. Knowing that they would automatically renew on the 3-month anniversary it was necessary for me to cancel the card that they had on file. STAY AWAY FROM THIS SITE.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away. Subscription issue resolved. Nevertheless, profiles are outdated or subscribers are ghosts.

After 2 years away from Zoosk, I found the same persons on line that have not even bothered to even update their photos. That's my bad for signing up with Zoosk again. However, I have been unable to cancel my subscription. I follow their directions but the option to cancel never appears. I keep getting the same automatic reply. I hate to have to cancel my credit card just because they are being jerks. My recommendation -- stay away.

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible site

Horrible site! Terrible customer service and the web site needs a full overhaul. The actions on the boost and coins thing needs to go away. Some profiles seem to be fake profiles.I am not impressed with zoost and may at the end of the subscription find a better dating site.

October 5, 2025
Unprompted review

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