Appalling. Order paid for on the 1st May (it is now the 30th). No delivery and no responses to my 3 emails to their support address to chase up whereabout.
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See what reviewers are saying
I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away ho... See more
Ordering was easy from their online store. They shipped the product immediately and the international shipment to the US went faster than promised. The product taste is comparable to other fruit flavo... See more
Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processi... See more
Company details
Information provided by various external sources
We are real people. We work, we party, we have vices, and we have goals. Sometimes we get enough sleep, eat a balanced diet, manage our stress, and sometimes we just do the best we can. Our paradigm shattering supplements are designed to help real peop...
Contact info
Phoenix Park 14, LE67 3HB, Coalville, United Kingdom
- xbrain.co.uk
2.7
Poor
407 reviews
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Haven't revieved order and the team…
Haven't revieved order and the team isn't answering my inquiry..
January 30, 2023
Reply from XBrain
Sorry about this we are investigating what happend to your order and will solve this Asap. Update! Your order has been with customs in Germany for a couple off days. They should have reached out to you, but we have now contacted DHL and will try to get this order moving.
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Never received the products
Never received the products. Xbrain did not respond when I asked where the products were and what had happend.
January 28, 2023
Reply from XBrain
Hello Martin, this email has gone right past us we will sort this out ASAP. sorry for the misshap here from our end. We will set this straight asap.
Not happy
Only ever received 1 box and been charged for three , emailed to cancel no one replied , then finally got a reply and was advised I would be refunded, still nothing
January 27, 2023
Reply from XBrain
Hello Justin, As explained on email this was showing delivered on our part, but it seems like DHL messed this up, 1 product recived, 1 product refunded and last product will be refunded once DHL confirm the proof off delivery. Sorry for the issue here.
Great product !
January 25, 2023
Focus and short term memory improvement.
The most recognisable affect - short term is the focus and short term memory improvement. I will continue using them for a month to see if there are other improvements, for now I am extremely satisfied.
January 20, 2023
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Out of Date Goods!
Ordered Onnit MCT oil and started using it. I had ordered this in the past however this time it tasted different, very sharp/sour taste. I checked the bottle and it was out of date by more than 3 months! I contacted X-Brain and sent in photo of the bottle and a week has now passed and they haven't even bothered to respond to me. Unacceptable.
January 7, 2023
Unprompted review
The product is great so happy to have…
The product is great so happy to have found somewhere in the uk that supply total human. DHL were awful they tied to deliver twice to the wrong address before finding me but xbrain have been great!
January 10, 2023
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Fast delivery but had to pay some VAT…
Fast delivery but had to pay some VAT do DHL I wasn't expected but I guess it's the new trend now on deliveries (I already ordered but didn't pay any VAT a year ago).
Regarding the product, it's sensational! You need to feed your brain, it demands it!
January 5, 2023
It was a very speedy delivery even with…
It was a very speedy delivery even with all the strikes that were taking place.
December 19, 2022
Alpha Brain
Super quick process and delivery. Love this product as it helps me with long and challenging days at work.
December 22, 2022
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Order not arrived !!
Placed order a week ago and still not arrived when delivery was quoted 3 days !! No update if order has been shipped or even in transit for delivery and money has been taken from bank - not impressed !!
December 8, 2022
Reply from XBrain
Hello Laura, so sorry for the delay in our order being shipped, we had a sock issue, but the lack off response from us is not ok. Your order will shipp soon, but because off this I will give you 1 bottle free off charge and refund this back to your account. So sorry abou the delay here.
Top service and delivery time and top…
Top service and delivery time and top products
December 1, 2022
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The best nootropic supplier in the UK
December 1, 2022
Xbrain is a fantastic reliable company…
Xbrain is a fantastic reliable company that supplies quality supplements.
December 4, 2022
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