xchangeofamerica.com Reviews 

8,040
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,502 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently and warmly praise the effortless ordering process, noting that foreign currency always arrives promptly in secure and pristine condition. Local people deeply appreciate the exceptionally helpful support staff and find the online platform extremely simple to navigate for completely smooth transactions. Some reviewers were not happy with occasional communication details, specifically mentioning missing email confirmations, unexpected extra service fees, or unfulfilled signature verification requests. A few individuals also experienced slight delivery delays, unexpected tracking hiccups, or minor ordering limitations when choosing specific foreign currency amounts online.

What people talk about most

Delivery service

Reviewers express great satisfaction with the delivery service, frequently highlighting prompt and timely... See more

Service

Users describe positive interactions with service, highlighting an effortless, quick, and reliable experience... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping and helpful... See more

User experience

Consumers find user experience to be positive, highlighting quick, secure, and seamless transactions.... See more

Payment

Customers had positive experiences with payment, noting that funds arrived quickly and within the stated time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've purchased through xchange of america many times, price is always fair, shipping is always fast, and my items always arrive. I order a lot of things nowadays online, and what i mentioned above is... See more

Rated 5 out of 5 stars

The lady that helped me through the process was very professional, kind, knowledgeable and patient with all my phone calls and questions. Thank you for having an outstanding employee and for having a... See more

Rated 5 out of 5 stars

Living outside US a short time , used local Bank debit, was flagged , was questioned , used US bank , shipped out , here in 6 days in Philippines. Great , have ordered 21 times from you mostly in Illi... See more

Rated 5 out of 5 stars

Great company to do business with. Incredible turn around time in dispensing orders. Very competent people on staff there. I highly recommend them for all currency trading interests.


Company details

  1. #2 of 10 best companies in Currency Exchange Service

Information provided by various external sources

America's Currency Exchanger.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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4.8

All reviews

(8,040)

1,439 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Xchange of America has been fantastic

Xchange of America has been fantastic! They ship out promptly and each order has been in great condition. They always ship FedEx 2day and up until this last delivery everything has gone fine but that was Fed Ex's fault. I very highly recommend Xchange of America!!

August 12, 2026
Rated 5 out of 5 stars

Secure and convenient

I was nervous to order currency through the mail, but this experience really exceeded my expectations! The exchange rate was reasonable, they communicated every step of the way and even offer signature delivery. This was so convenient. I will definitely be exchanging currency through Xchange of America in the future.

August 10, 2026
Rated 5 out of 5 stars

Great service!

The website is easy to use and the service has always been quick and reliable. Deliveries have been on time. I am very pleased with your service.

August 18, 2026
Rated 4 out of 5 stars

Solid company overall

This company is great. I've done business with them since 2023. The only reason I had to give a 4 star this time is because I never received a receipt or any email communication following my last purchase. I was able to go to my account for tracking and receipt, but until I did that, it made me wonder if my order had been received. Unusual.

August 18, 2026
Rated 5 out of 5 stars

the exchange was wonderful.

Everything with the exchange went as xchange of america stated it would. Love the service and options that I could opt in and opt out. I definitely will be using your services again.

August 17, 2026
Rated 5 out of 5 stars

Living outside US a short time

Living outside US a short time , used local Bank debit, was flagged , was questioned , used US bank , shipped out , here in 6 days in Philippines. Great , have ordered 21 times from you mostly in Illinois. Still Professional and fairly quick, always a signature and receipt . Thanks.

August 14, 2026
Rated 4 out of 5 stars

I was nervous to order money online but…

I was nervous to order money online but it was the easiest and quickest access to Euros. Received within 3 days via FedEx. Only issue was I paid extra to have a signature verification and that did not happen. The package was left at my front door while I was home.

August 14, 2026
Rated 5 out of 5 stars

Recommended

Contrary to other companies I tried, this one made the transaction quick and easy to execute, with an easy to navigate website and plain communication from customer service. Payment for sale of my currency arrived within the stated time frame. Completely satisfied.

August 14, 2026

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