XLMOTO België Reviews 

2,534
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably fast delivery services, great product quality, and exceptionally fair prices offered across their entire extensive assortment of riding gear. People consistently mention that orders always arrive safely, exactly as described, and are consistently accompanied by friendly, helpful communication from the team. However, some customers also noted occasional issues with delivery delays, slightly longer transit times, or packages being mistakenly left at incorrect neighboring addresses. Despite these minor shipping drawbacks, shoppers remain truly very satisfied with the overall value and dependable reliability of their purchases.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting quick and on-time shipments... See more

Product

Customers had positive experiences with product, noting great service and good quality gear. Reviewers... See more

Quality

Consumers find quality to be positive, highlighting good products at fair and reasonable prices. Reviewers... See more

Price

Customers consistently note satisfaction with the price, highlighting correct pricing, fair costs, and great... See more

Service

Users describe satisfaction with the service, highlighting honest, friendly, and correct communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent on time delivery (even during a strike period by the delivery company). Good, safe decent packaging. The product itself was most satisfactory. I actually ordered it for a friend and he was... See more

Rated 5 out of 5 stars

Delivered in just a couple of days, well packaged. Great all seasons quality jacket, especially for beginners. Shipped with all necessary safety equipment.

Company replied

Rated 5 out of 5 stars

Everything is always clear, quickly send and in good condition. Always good service…Good price/quality and they always give something extra. I had a clear visor mounted and a clear visor and pinlock w... See more

Company replied

Rated 5 out of 5 stars

An amazing experience, Not only is it good price for value. The aftersales and customer service is friendly and fast. Never had any problems buying or retourning any item from this site! Keep it up!... See more

Company replied


Company details

  1. Motorcycle Shop
  2. Tire Shop

Written by the company

XLMOTO is een bedrijf dat ernaar streeft uitrusting en onderdelen te leveren voor de motorcross, enduro, motorfiets en pit bike. Wij streven ernaar om een heel nieuwe ervaring te bieden tijdens het winkelen, evenals een niet te evenaren assortiment tegen ongelooflijke prijzen.

XLMOTO

Written by the company

Is de waarde van uw bestelling boven de €150 dan staan wij voor de verzendkosten. Natuurlijk zijn alle bestellingen verzekerd en traceerbaar.
De producten moeten ongebruikt zijn, in de originele verpakking zitten en voorzien zijn van labels.
Gratis verzending
Is de waarde van uw bestelling boven de €150 dan staan wij voor de verzendkosten. Natuurlijk zijn alle bestellingen verzekerd en traceerbaar.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.5

All reviews

(2,534)

234 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service, delivery was longer then expected. Luckily I wasn't in a hurry.

October 9, 2025
XLMOTO België logo

Reply from XLMOTO België

Good to hear you liked our service! Apologies for the small delay though and thank you for your patience.

Rated 5 out of 5 stars

Fast shipping.

Fast shipping.

October 6, 2025
XLMOTO België logo

Reply from XLMOTO België

Good to hear that you have received your order within the expected delivery time. Thanks!

Rated 2 out of 5 stars

The goods

The goods – a helmet – arrived in a damaged box. I suspect that the discount on the item is directly related to this. Customer service responded that this would have no negative impact on the quality of the product. I strongly doubt that.

July 20, 2025
XLMOTO België logo

Reply from XLMOTO België

Good morning,

thank you for your review!

Because only the box was damaged and not the helmet, we assume that the helmet can still offer the same protection and quality as it should.

We also offered you a free return if you would not want to keep the helmet.

Best regards,

Rated 2 out of 5 stars

Retour

Keep people up to date about retouring.

June 19, 2025
XLMOTO België logo

Reply from XLMOTO België

Good afternoon,

thank you for your review!

We have received your return on 02/07 and it was processed for refund on 04/07 so that money should be in your bank account already. Normally you receive a confirmation email on the moment we have received your return in our warehouse. Please also check your SPAM. Thanks!

Best regards,

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