xmartial.com Reviews 554

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, noting that items like rash guards and shorts maintain their condition even after extensive use and washing. Many appreciate the comfortable fit, unique designs, and the variety of options available, often highlighting the effectiveness of features like silicone strips to prevent riding up during training. The customer service is frequently described as excellent, with people commending the fast, helpful, and accommodating responses, especially regarding sizing issues and exchanges. However, some customers were dissatisfied with the product quality, describing certain items as thin and cheap, similar to lower-cost alternatives. A few other people also felt that the shipping from China took a long time to arrive. Additionally, there was an isolated instance where a product arrived with an unpleasant odor.

What people talk about most

Product

People report positive experiences with product quality. Customers consistently praise the durability,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the durability, comfort, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the team for being responsive, helpful,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick and helpful... See more

Service

Clients share positive opinions on service, consistently praising its speed, responsiveness, and helpfulness.... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been using Xmartial rash guard for almost a year, 1–2 times a week, and it’s still in amazing condition. Even when worn under the gi, it holds up incredibly well. The material is thick, durable,... See more

Rated 5 out of 5 stars

I bought the Grappler Rank BJJ and Accent Minimalist Rank BJJ rash guards and was very happy with the quality. They are an athletic fit. The material is thick, durable, and they feel very well made. I... See more

Rated 5 out of 5 stars

Bought my first rash guard from XMartial and was immediately impressed with the quality. After my first roll I purchased a second. The next day I realized I had ordered the wrong size and called up cu... See more

Rated 5 out of 5 stars

I am fairly new to grappling game but I love outfit options and have tried a few different brands, so far Xmartial is my favorite! If you are a small grappler like me, they DO have a great option for... See more


Company details

  1. Activewear Store

Written by the company

XMARTIAL builds gear for combat athletes, by combat athletes. As longtime practitioners of BJJ, Muay Thai, and MMA, we’ve turned the mats into our laboratory, and our product into high-quality, stylish gear that everyone can wear with pride – without breaking the bank.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

554 reviews

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1-star

Replied to 40% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I can’t say enough good things about the people who represent this brand. They are constantly coming up with new, fun designs for all ages and sexes. My entire family and members of my gym represent this brand proudly and will continue doing so. Thank you again

May 23, 2024
Unprompted review
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Rated 5 out of 5 stars

High quality

High quality, amazing designs. Both Gis and rashguards fit perfectly. Best in the game, great for training and competing. Great Customer service.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

BEST quality

I’ve tried out several different brands of rashguards and XMartial by FAR has the best quality of all of them. The sizing is perfect and they come in a huge amount of cool designs.

May 12, 2024
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Rated 5 out of 5 stars

TOP Quality

I´ve been getting gear from XMartial since 2020 because I like the designs BUT the most important thing of all is the QUALITY of the gear, my 2020 rashguards are still in excellent shape. Recommended 1000%.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Genuinely surprised by the quality

Genuinely surprised by the quality. I am very happy with my order. Customer service reached out for size recommendations and they were spot on based off my weight and height. I will buy more from XMARTIAL in the future.

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

Been waiting 2.5 months for short…

Been waiting 2.5 months for short order.. customer service has no authority and I believe is based in another country

Still absolutely no update. Only a rest assured, “ I will get this to my manager”

I feel bad for the call center, but I placed an over 1k order that I’m starting to wonder if will ever get to me.

Really confused as to how they have become such a big brand?

Another time I ordered just a one pair of custom Muay Thai shorts, and they first sent the wrong ones.. and the right ones took about 2 months to come.

Pretty frustrated. (Also I think this might be the only time I’ve ever written a bad review on anything) just have to give people a heads up.

April 24, 2024
Unprompted review
xmartial.com logo

Reply from xmartial.com

Hi Adam,

We sincerely sympathize for any dissatisfaction you may have experienced with the delay in receiving your custom orders.

On our website's custom gear page (https://www.xmartial.com/products/custom-rash-guard), it's outlined that the processing time for custom gears may take up to 6 weeks. This process involves creating a mock-up and sending it to you for approval before proceeding with the printing. Additionally, with your order exceeding $1,000, took more time as we sent you a sample to ensure you're satisfied with the fabric and printing quality before mass production begins.

This meticulous process is aimed at ensuring the print and quality meet your expectations, especially for larger orders.
Once again, we deeply apologize if this delay did not meet your expectations. We always strive to expedite our processes, but there are factors beyond our control, such as the time taken for customers, like yourself, to confirm mock-ups or provide any revisions.

If you have any further concerns or questions, please do not hesitate to let us know.

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Rated 5 out of 5 stars

Long time Customer

I have tried quite a few rashguards but X Martial so far has been my favorite in regards to quality of material and designs. I seems they have some what fixed the shipping problem I was having with them. I received my recent order in a decent amount of time. I have order quite a lot from X Martial and have only had one or two mix up's which were remedied.

I really like there products and plan on being a long time customer.

March 31, 2024
Unprompted review
Rated 1 out of 5 stars

Poor execution, design, and sure hard for customer instructions.

Did not follow instructions on a custom rash guard I ordered. They did 2 mock ups of the rash guard. The first completely disregarded all my instructions and the second was a poor execution of the instructions I provided. Both seemed lazy and like they didn’t care at all to provide a quality design. Communication was basic. They didn’t try to reach out and see what I wanted in the design after the first was not made at all the way I wanted. They just said they’d do it again and penalized me for them not doing the first one how I wanted. Overall dissatisfied with the execution and just general lack of not wanting to really try to do the rash guard the way I requested which wasn’t really a hard design to do.

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Best quality rash guard I’ve ever worn.

I recently purchased a rash guard from XMartial, and I must say, it’s absolutely fantastic. The material is thick and of high quality, providing excellent durability and comfort during grappling sessions.

What truly sets XMartial apart is their exceptional customer service. The team was incredibly helpful, attentive, and communicative throughout the entire process, ensuring that I was completely satisfied with my purchase. I highly recommend XMartial to anyone looking for top-notch BJJ gear and excellent customer service. I’ll definitely be a returning customer!

March 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Great with communication!

Material is super soft. I love the rash guard I got. The spat sizing is off. Per their website measurements I fell under a L/XL.
I originally was going to order a M.
Team member emailed next day to confirm sizing since I sent them my sizing too, team member suggested I ordered the L. So I did after they also said I could exchange if I did need to size down.

After about a month of anticipation I finally got my spats and rash guard. Rash guard fits great, I just wish the rubbering around the waist was a bit more sticky so it doesn’t ride and the spats ended up being too big. I’ll probably exchange them for a small instead of a medium. Good quality still.
Im glad I finally got my stuff!

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Company

As soon as I ordered my gear, I got a text checking in to make sure I ordered everything in the right size and they even answered questions I had. The gear is great and so comfortable to train in!

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

XMARTIAL has great quality apparel

XMARTIAL has great quality apparel. We have ordered mma shorts, rash guards and bjj shorts. Custom services has also been very helpful when I ordered wrong style they corrected it without having any problem. Shipping has been pretty fast. I recommend their gear to all.

January 2, 2024
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Rated 5 out of 5 stars

Amazing No-Gi gear I have ever owned!!

Amazing No-Gi gear I have ever owned!!

This is the highest Quality gear I have ever owned, amazing kid friendly designs that match my vibe. I placed my order and within a weekish I received my order and it was even more nice in person! The spats and shorts are also high quality and again nice designs! Can’t wait to place my next order.

January 26, 2024
Unprompted review

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