XO HOTELS AMSTERDAM  Reviews 

9,497
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,369 reviews, reviewers had a great experience with this company. Customers frequently praise the convenient location, highlighting its proximity to public transportation like trams and metros, making it easy to access the city center and other attractions. The staff consistently receives positive feedback for being helpful, friendly, and welcoming, often going above and beyond to assist guests. Many people also appreciate the cleanliness and comfort of the rooms, often mentioning spaciousness, good air conditioning, and comfortable beds. However, some customers also noted inconsistencies with room quality, mentioning worn-out bedrooms, issues with air conditioning, or a lack of certain amenities like sufficient seating or glassware. A few other people also felt that the hotel's immediate surroundings were not always pleasant, with some mentioning rubbish or an industrial feel. Some reviewers were not happy with the service, citing instances of rude or unhelpful staff and issues with room cleaning or maintenance.

What people talk about most

Location

Clients share positive opinions on location, frequently highlighting its convenience for public transport... See more

Quality

People report ambiguous experiences with quality, with many customers praising the comfortable, clean, and... See more

Facilities

Customers had ambiguous experiences with facilities, with many praising the clean, spacious rooms,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and friendliness.... See more

Service

Consumers find service to be ambiguous, with many reviewers praising the staff as brilliant, friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I booked a quad room for myself, husband & 2 teens. Lovely comfortable, clean & spacious room. We had breakfast included & it was fab, lots of choice. Once we got the hang of the tram system, it was e... See more

Company replied

Rated 4 out of 5 stars

The hotel itself for Amsterdam is well worth the price! The staff was welcoming and the hotel was clean and upto a nice modern standard. Nice and easy check in and check out. The hotel surroundings le... See more

Company replied

Rated 4 out of 5 stars

Great location, very close to everything but not quite in the chaos. Train/metro stations an easy 5 min walk. Clean and tidy, fairly new bathroom, good hot shower. Staff helpful, always someo... See more

Company replied

Rated 4 out of 5 stars

Even though the check-in is completely computerized, there was a member of the reception team welcoming the arrivals, including me, in a very friendly way and offering assistance where needed. The te... See more

Company replied


Company details

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About XO HOTELS AMSTERDAM

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XO Hotels Amsterdam 🛏️

🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels

🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels

🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels

🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels

🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels

🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels

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4.1

Great

TrustScore 4 out of 5

9K reviews

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Rated 3 out of 5 stars

The room

The room was pretty, but room number 206 view is awfull, only a small Window where you can see just roof.. Feeling you are staying in cleaning closet.

The breakfast wasn't anything special. Porridge was not served. The rooms were cleaned well.

July 9, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

asiakas,

Thank you for sharing your experience — it sounds like your stay had some lovely parts, but also a few details that didn’t quite match the picture you had in mind.

Room 206 being pretty but facing mostly the roof can really change the feeling of the space; instead of opening the curtains to Amsterdam, it can feel a bit like being tucked away in a storage corner. If this had been mentioned during your stay, our team would have looked into options to improve the feeling of the room, for example by checking if another room was available or helping adjust the setup so it felt more comfortable.

We’re glad to hear that the room was cleaned well, because many guests choose XO Hotels for clean rooms and reliable housekeeping. At the same time, breakfast should feel like a small daily treat, not “nothing special”, and your note about the missing porridge helps us fine‑tune what we offer so future mornings feel more satisfying.

Every year, many guests stay with XO Hotels in Amsterdam and appreciate our comfortable beds, friendly staff and easy access to public transport, and we are committed to keeping that level of trust. For future visits, booking directly with XO Hotels gives extra benefits like a 10% discount, city tax included in the price, direct communication via phone or email and the first hour of late check‑out free — small touches that can help the whole experience feel more complete.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 1 out of 5 stars

Never again :-(

I’d been to this hotel twice before over the last 15 years, when it was called ‘The Tulip’ and whilst I knew this wasn’t a ‘premier’ hotel as-such, I thought this was a good place to bring my daughter and her best friend due to the cost of accommodation (and locality) in Amsterdam. I’d noted during booking that the hotel had been taken over by the ‘XO’ franchise and assumed that the hotel had improved. During our previous visits, there’d been no breakfast on offer but since it was taken over by ‘XO’, there was indeed breakfast. I thought it was a win-win.
I’d booked a triple room after checking out the website and seen the views of the rooms. ….
However, upon arriving, the man on reception was rather un-welcoming and told me to check-in using the machine. We had 3 huge (and heavy) suitcases, with 3 smaller bags. Our room was number 321 and this was at the ‘TOP’ of the hotel with part of the way round a tiny steep spiral staircase. I appreciate equality and all that, but I had absolutely no help what-so-ever trying to even find the room (through-out the maze of corridors and stairs) let alone carrying three heavy suitcases and got kids and hand luggage around these stairs. I was less than enthusiastic by the time we were finally in our room. When I say ‘room’…… it was actually more like a bit of a hovel.
We were obviously in the loft conversion area of the hotel and granted whilst it was a ‘triple’ room, it wasn’t quite what I’d expected and certainly not what I’d booked after seeing the pictures of the rooms online.
The room wasn’t spotlessly clean, there had been something splashed up against the wall, a huge hole in another part of the wall, dust and old sweets left under the bed. There was a few broken mobile-phone cables left across the floor which hadn’t been put in the bin. There were lights which didn’t work and no bedside lamp for the twin beds.
This was (for me) looking like rather a budget hotel (from my initial impressions) and certainly not from my positive experiences from ‘The Tulip’.
The bathroom however (was the most tiniest of bathrooms!) but was indeed spotless and (finding out the next morning) had an excellent shower.
Upon the first evening, the noise outside the hotel was unbelievable. There was no chance whatsoever of any sort of sleep without earbuds in. Locality was excellent but a decent nights sleep, absolutely not.
The breakfast the following morning wasn’t great …. so much so that we had breakfast on the Damrak on the second day.
It was a good job we were only there for 2 nights. Had we been staying any longer, I’d have tried to go elsewhere and I will certainly not be staying here ever again. I’d paid almost 700Euros for 2 nights and I don’t think this was worth the cost. Apologies for the poor review, but I feel this hotel has gone terribly downhill.

July 9, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Susan,

Thank you for returning to us after so many years and for sharing such a detailed experience — we truly understand how disappointing this must have felt, especially when traveling with your daughter and her friend.

Arriving in Amsterdam should feel easy and welcoming, not like navigating stairs with heavy suitcases and unanswered questions. What you describe regarding the check-in experience and lack of assistance is not the level of care our team aims to provide. Had this been brought to our attention during your stay, we would have immediately looked for a more suitable room or assisted with luggage to make things more comfortable.

Many guests choose XO Hotels for reliable comfort, clean rooms, and a smooth stay near public transport, and it is clear we missed that mark here. Your comments about cleanliness and room condition are taken seriously, as consistency is key to the experience we promise.

For future stays, booking directly via XO Hotels includes benefits like a 10% discount and direct communication, so we can better support specific needs in advance.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

Our room had cobwebs

Our room had cobwebs, shower was leaking. There were ear plugs from a previous guest between the bed. The bed cushions were stained. Like the could have been washed. The carpets looked like they need to be deep cleaned.. the receptionist, didn't want to be there. He was so unwelcoming.

June 30, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Lebogang Malebye,

Thank you for sharing this experience — finding cobwebs, stains and old earplugs in the room is the exact opposite of the clean, comfortable feeling guests should have when they arrive at XO Hotels in Amsterdam.

A stay here is meant to feel like a calm pause between exploring canals, museums and cafés: you come back, kick off your shoes and relax in a fresh room with a good shower and a comfy bed. What you describe about the leaking shower, stained cushions, carpets needing a deep clean and items left by a previous guest shows that our standards were not met during your visit. If this had been reported to the team while you were staying with us, housekeeping and maintenance would have stepped in immediately to correct the issues and improve the room so you could truly unwind.

It’s just as important that the welcome at reception feels warm and genuine. An unwelcoming check‑in can color the whole stay, and that is not the experience we want our guests — or future guests reading this — to have. Your feedback helps us coach our team to be consistently friendly and attentive, so every arrival starts on the right note.

Many guests stay with XO Hotels each year because they trust our clean rooms, comfortable beds and helpful staff, and we are committed to making sure that trust is deserved on every stay. When guests book directly with XO Hotels, they also benefit from a 10% discount, city tax included in the price, direct communication via phone or email, and the first hour of late check‑out for free — small touches that help make a city trip feel smoother and more relaxed.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Claustrophobic rooms

Stayed at the blue square for four nights. Overall great hotel and service at the reception. However, our room didn’t have a window that could be opened, and the AC never blew in fresh air which made the stay quiet claustrophobic.
The cleaning staff also only ‘cleaned’ by giving some new towels. No toiletpaper or additional tissues for the bathroom. No changing of the sheets or anything.

Breakfast was fine, though the scrambled eggs was an unpleasant experience I didn’t see coming. Perhaps you add sugar instead of salt?

Placement is great and it’s easy to access the city within 15-20 minutes.

For the price it was fine, but a few adjustments would have made it perfect.

July 6, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Lukas Sjøberg,

Thank you so much for staying with us at XO Hotels Blue Square and for sharing such a clear picture of your experience — four nights is enough to really feel both the good and the “could-be-better” parts of a hotel stay.

We’re happy to hear you enjoyed the reception service and our location, with the city just a short ride away and Amsterdam waiting outside like a big playground of canals, museums and cafés. At the same time, a room that feels stuffy and a cleaning routine that doesn’t fully refresh the space can make the stay feel less relaxing than it should, especially when you’re there for several nights. If this had been reported to us during your stay, our team would have acted immediately to adjust the room setting or, if possible, offer an alternative room and ensure housekeeping brought everything you needed to feel comfortable.

Many guests choose XO Hotels for reliable comfort, clean rooms and friendly staff, and your remarks help us fine-tune those standards so future stays feel more airy, fresh and well taken care of. We also take your comment about the scrambled eggs seriously — breakfast should be a pleasant start to the day, not a surprise in the wrong way — and we’ll review this with our kitchen team.

For future visits to Amsterdam, booking directly via XO Hotels gives extra advantages like a 10% discount, city tax included in the price, direct communication with our team before arrival and the first hour of late check-out for free, which together makes the whole experience smoother and more predictable.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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Rated 5 out of 5 stars

Location

Location, rooms

July 2, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Alexandr Bezus,

Thank you for the perfect 5-star rating! It's moments like these that remind us why we love welcoming guests to XO Hotels and sharing Amsterdam's magic with them.

Envision your own story here: arriving to friendly staff, sinking into comfortable beds in clean, cozy rooms, savoring a tasty breakfast, and stepping out to public transport just minutes away — ready to create unforgettable memories in the city.

Thousands of guests have already trusted our reliable hospitality and left with smiles. Book directly for that extra touch: 10% off rates, the first hour of late check-out free, and our team always available by phone or email.

Five stars from you? That's the best invitation for more guests to join the XO experience!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Good Hotel

Lovely hotel, the room was clean and tidy, our only issue was other visitors slamming their room doors closed at 1 and 2 in the morning but other than that we enjoyed our stay at the Artemis.

July 6, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Claire Douglas,

Thank you for sharing your experience—it’s great to hear you enjoyed your stay overall.

We can picture you settling into a clean, tidy room, ready for a good night’s sleep after a day in Amsterdam, and then suddenly being pulled out of that quiet moment by doors slamming in the hallway at 1 or 2 in the morning. Even when everything in the room feels right, noise from other guests can really disturb the feeling of rest, and that’s understandably frustrating. If this had been mentioned during your stay, our team would have stepped in right away to address the disturbance and help restore the calm, so your night could match the comfort of the room.

Many guests choose XO Hotels because they value clean rooms, comfortable beds and a consistently relaxed atmosphere, and we work every day to maintain that, even when some visitors are less considerate with noise. It’s very encouraging that, aside from this, you enjoyed your time at the hotel—that’s the experience we want future guests to feel confident about when they book. For next visits, booking directly with XO Hotels gives extra benefits such as a 10% discount, citytax included in the price and the first hour of late check-out for free, which fits perfectly with a stay focused on easy comfort.

We hope a future night with us brings the same cleanliness and comfort—this time with doors staying as quiet as your room.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Highly recommend

I booked a quad room for myself, husband & 2 teens. Lovely comfortable, clean & spacious room. We had breakfast included & it was fab, lots of choice. Once we got the hang of the tram system, it was easy to navigate our way in/out to the city. Very convenient having the tram right outside. Our luggage was stored both before checking in & after we checked out. We would stay here again if coming back. The staff are all very helpful & friendly also.

July 7, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Emily Kerins,

Thank you so much for sharing this—it sounds like you had a really lovely family stay with us.

We can picture you all heading out from XO Hotels in the morning: teens in tow, hopping on the tram right outside, and then coming back in the evening to a spacious quad room where everyone has enough space to relax and sleep well after a busy day in Amsterdam. Many families choose us for exactly that mix—clean, comfortable rooms, tasty breakfast with lots of choice, and a location that makes getting in and out of the city simple.

It’s great to hear the luggage storage before check-in and after check-out made your trip easier; our team works hard to keep those practical details smooth so guests can focus on enjoying their time together. The fact that you would stay again and found the staff helpful and friendly is a big vote of confidence, and it helps future guests trust XO Hotels when choosing where to stay with their families. For next time, booking directly with XO Hotels also brings extra benefits like a 10% discount, citytax included in the price and the first hour of late check-out for free—perfect for one more relaxed breakfast or tram ride before heading home.

We’re really happy your family trip felt this easy and comfortable—sounds like the teens had a good base for exploring too.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

it was amazing

it was amazing. very nice and decent.

July 7, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

F B Mamun Or Rashid,

Thank you for your lovely words—short, but they say everything.

We imagine you arriving, settling into your room and simply feeling that your stay in Amsterdam just “works”: a clean, comfortable space, a calm atmosphere, and a hotel that feels nice and decent without any hassle. That’s exactly the experience many guests look for when they choose XO Hotels.

Our team focuses every day on keeping that feeling consistent—friendly service, reliable standards and rooms that make it easy to relax so future guests can book with confidence. Many travellers return to XO Hotels because they know they’ll get a smooth, straightforward stay.

Next time, booking directly with XO Hotels gives you extra benefits like a 10% discount, citytax included in the price and the first hour of late check-out for free, which fits perfectly with an “amazing” city break.

Sometimes the best review is simple—and we’re happy we could give you that feeling.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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Rated 5 out of 5 stars

Great location

Great location, perfect facilities. Helpful staff before and during stay. Staff changed rooms immediately after we highlighted that it was cramped for two people.

July 5, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Pauline Hopkins,

Thank you so much for sharing this—your experience really reflects what we aim for.

It’s easy to picture arriving, realizing the first room feels a bit cramped, and then being shown to a more comfortable space almost straight away, so you can properly settle in and enjoy the great location and facilities during your time in Amsterdam. Many guests choose XO Hotels because they want exactly that: a practical base with good facilities and a team that listens and reacts quickly when something doesn’t feel quite right.

Your comment about the staff helping both before and during the stay shows the kind of reliability future guests can expect—our team works hard to keep communication clear and stays smooth from booking to check-out. Clean rooms, comfortable beds and helpful staff are among the reasons so many travellers trust XO Hotels for their trips to Amsterdam. Next time, booking directly with XO Hotels also brings extra benefits like a 10% discount, citytax included in the price and the first hour of late check-out for free, which fits perfectly with a flexible, guest-focused stay.

We’re happy the room change turned a cramped start into a much better experience—sometimes a little extra space makes all the difference.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

No water bottles in the room

The check-in is never possible to be eralier .
And they don't provide water in the rooms.
Very cheap really . How do I know that the water tap is clean .

You can say whatever you want about your tap water , but Noone prefer tap water than bottle water . So you have no right to decide . Better put water with costs nothing in the rooms and let the client chooses from where to drink.

And other thing. How do you want the customer to drink from the tap ? The cups you put in the rooms are disgusting . So it's not comfortable or hygienic to drink from your water tap.

July 6, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Soufiane,

Thank you for sharing this—it’s clear parts of your stay didn’t match what you expected from a hotel experience in Amsterdam.

Arriving and hoping to check in earlier, only to find that it’s not possible, can feel inconvenient—especially when you’re tired or have luggage with you. At XO Hotels we use fixed check-in times so our housekeeping team can properly clean and prepare the rooms, which is also why we don’t standardly place bottled water in the rooms. In the Netherlands, tap water is considered among the safest and highest quality in the world, and in Amsterdam it’s strictly tested and fully drinkable straight from the tap, often even rated better than many bottled waters.

Many travellers stay with XO Hotels every year because they value our clean rooms, comfortable beds and reliable locations near public transport, and we try to balance comfort with sustainability and transparent pricing. When guests book directly with XO Hotels, they also receive 10% discount, citytax included in the price and a free first hour of late check-out, which helps the overall experience feel more in line with what they pay for their stay.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Nice room,and hotel

Nice room, tranquil, location perfect nice italian speaking lady in the reception! :-)

July 7, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Hans E.,

Thank you so much for this lovely message—it really paints a warm picture of your stay.

We can imagine you stepping into a tranquil room after a day in Amsterdam, closing the door behind you and feeling that everything outside slows down for a moment. A calm atmosphere, a good location and a welcoming face at reception—especially one that speaks your language—are exactly the kind of feelings many guests appreciate when they choose XO Hotels.

It’s great to hear the Italian-speaking lady at reception made such a positive impression; our team works hard to offer friendly, genuine service so future guests know they can count on us from the first “buongiorno” to the last “arrivederci”. Clean, comfortable rooms and a perfect location near public transport are among the reasons so many travellers stay with XO Hotels in Amsterdam. Next time, booking directly with XO Hotels gives extra benefits like 10% discount, citytax included in the price and the first hour of late check-out for free—ideal for enjoying that tranquil room a little longer.

We’re happy your stay felt both peaceful and warmly welcomed—smiley very much appreciated.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Great location

Great location, weĺl-connected, very helpful staff, excellent breakfast. Entrance to park opposite hotel offers green walking route to centre

July 4, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Derek Antrobus,

Thank you so much for sharing this—it sounds like you had a really enjoyable stay.

We can easily picture your day: starting with an excellent breakfast, stepping outside XO Hotels and choosing between a quick tram into the centre of Amsterdam or a peaceful walk through the park right opposite the hotel, following the green route into the city. Many guests love exactly this mix—great location, well-connected to public transport, yet with nature and quiet paths just a few steps away.

It’s wonderful to hear our helpful staff contributed to your experience; our team works hard to offer reliable, friendly service so future guests know they can count on us throughout their stay. Clean, comfortable rooms, a tasty breakfast and a caring team are among the reasons so many travellers choose XO Hotels with confidence.

Next time, booking directly with XO Hotels gives you extra benefits like a 10% discount, citytax included in the price and the first hour of late check-out for free—perfect for one more relaxed walk through the park before departure.

Sounds like you found the best of both worlds: green paths and city connections right on your doorstep.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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Rated 4 out of 5 stars

Comfortable bed

Lovely hotel, clean, bed comfortable. Staff ok.€20 for breakfast, I thought that's expensive.

July 3, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Abena,

Thank you for sharing your experience with us—it’s great to hear you enjoyed the clean room and a comfortable night’s sleep.

There’s something special about coming back after a day in Amsterdam and relaxing in a fresh room with a good bed, ready to recharge for the next adventure. At XO Hotels, our team works every day to provide that consistent comfort and a smooth stay for all our guests.

We understand your comment about the breakfast price. If shared during your stay, our team would have been happy to assist or suggest alternatives to make your experience even better—there is always someone ready to help.

Many guests appreciate the overall value we offer, from cleanliness to convenient locations near public transport. For a future visit, booking directly via XO Hotels includes a 10% discount, city tax included, and a free first hour of late check-out—helping you get even more out of your stay.

We hope to welcome you again for another comfortable Amsterdam visit—hopefully with an even better start to your morning!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Easy access to the big parking

Easy access to the big parking, friendly staff, nice room. The distance to the nearest public transport is only a 10 minute walk.

July 1, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Dysie Melios,

Thank you for your kind words—it’s great to hear your stay felt easy and comfortable from the start.

Arriving in Amsterdam and finding a smooth parking experience, then a friendly welcome and a nice, clean room waiting—it’s exactly the kind of effortless stay we aim to create at XO Hotels. With public transport just a short walk away, many guests enjoy how simple it is to head into the city while still returning to a calm and comfortable space.

Our team works every day to keep that balance of convenience, cleanliness, and genuine hospitality consistent for every guest.

For a future visit, booking directly through XO Hotels comes with a 10% discount, city tax included, and a free first hour of late check-out—perfect if you’d like to take your morning a bit slower.

We hope to welcome you back again soon for another smooth Amsterdam stay!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Friendly staff, good size room, clean & excellent transport links

The hotel was great and so were the staff, very helpful and friendly. Despite the hotel being on a busy road you don’t hear any outside noise.
The room was spacious and had a small fridge which was great for milk, sandwiches and drinks. The bed was very comfortable and we all slept very well. Plenty of plugs for charging, and also a British plug which I’ve not seen before.
Molenwerf tram stop is right outside the hotel. Line 19 runs from here and you can be in the Leidseplein within 20 minutes. In the other direction the tram runs to Sloterdijk Station where you can get a train to Amsterdam Centraal. The Metro also runs from Sloterdijk.
I would throughly recommend this hotel for friendliness, cleanliness and transport links and we look forward to staying with you again on our next visit to Amsterdam.

July 3, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Sara,

What a lovely way to describe your stay—thank you for sharing it so vividly!

It’s easy to picture: stepping off the tram at Molenwerf, arriving smoothly, and then enjoying a quiet night’s sleep despite the city just outside. We’re really glad the spacious room, comfortable bed, and those practical touches like the fridge and extra plugs made your stay feel effortless. Our team takes pride in creating that balance of convenience, calm, and a warm welcome every day at XO Hotels.

Many guests choose XO Hotels in Amsterdam for exactly this—reliable comfort, friendly service, and excellent connections that make exploring the city simple and stress-free.

For your next visit, booking directly through our website comes with a 10% discount, city tax included, and even a free first hour of late check-out—perfect for a relaxed departure after another good night’s sleep.

We look forward to welcoming you back for another easy and comfortable Amsterdam stay!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Excellent value for money

Very good location -- far enough from the city center to keep the prices lower, but quite close by metro (12 min to Weesperplein). The only down side is that there are no supermarkets, or even food shops around. Also, there was much rubbish on the pavement right next to the hotel.

The staff was friendly and helpful and the room was comfortable and quiet. All standard facilities, incl. small fridge, plus coffee machine (with capsules).

Altogether, an excellent value for the money I paid.

July 3, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Val,

Thank you for your thoughtful review! We’re very happy to hear you enjoyed the comfortable and quiet room, the friendly and helpful team, and the good value for money during your stay in Amsterdam. It’s great that the metro connection made it easy for you to reach the city centre in just minutes, while still enjoying a more relaxed location.

We also appreciate your honest feedback about the surroundings and cleanliness outside the hotel. While this is not directly under our control, we understand how it can influence the first impression of an area, and we will continue to share this with the relevant parties.

It’s good to know you made use of the in-room facilities like the fridge and coffee machine with capsules—many guests enjoy that extra comfort after a day out exploring Amsterdam.

At XO Hotels, we aim to combine clean, comfortable rooms, friendly service, and convenient locations that offer great value. For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We hope to welcome you back again for another pleasant and easy stay in Amsterdam!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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Rated 4 out of 5 stars

The room nice and clean.

The room nice and clean.
At reception can be more helpful for people who doesn’t use a digital checkin system before.
The pillows needs an upgrade, it’s to flat.

July 2, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Roy,

Thank you for sharing your feedback! We’re happy to hear you found your room nice and clean—after a day exploring Amsterdam, it’s always important to come back to a fresh and comfortable space to relax.

We also appreciate your note about the reception and the digital check-in. For guests who are less familiar with it, our team is always available to guide and assist, so everyone can start their stay smoothly and stress-free. It’s good to know this is something we can continue improving.

We’re sorry the pillows did not fully meet your comfort expectations. A good night’s sleep is essential, and feedback like yours helps us review where adjustments can make a real difference for future guests.

Many guests choose XO Hotels for our clean rooms, comfortable beds, and convenient locations that make exploring Amsterdam easy and enjoyable. For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We hope to welcome you back again for an even more comfortable stay.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Girls trip

We liked our room and the location, for our interests, museums & easy access to public transportation. But the noise in the courtyard from the daycare, kinder school? was too much during the day. The children played directly by our first floor window and it was loud! On the second night of our stay there was also adults playing some type of game out there until 11pm and it definitely kept us awake. We had absolutely no interaction with staff, except for them to tell us they had no ice and asking me for our keys at check-out. They have a machine that checks you in and activated your room keys. Our room refrigerator did not work, but we did enjoy the safe in the room.

July 3, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Elizabeth Gornto,

Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed your room, the location, and the easy access to museums and public transport in Amsterdam. It’s great that the safe in the room added convenience during your stay.

At the same time, we’re sorry to read that noise from the courtyard affected your comfort during both daytime and night, and that this disturbed your rest. A calm stay is important, and if this had been reported during your visit, our team would have gladly looked into the situation and tried to find a more comfortable solution for you.

We also regret that your interaction with our staff felt limited and that the refrigerator in your room was not working properly. Our team is always available to assist and would have preferred the chance to resolve these points while you were still with us, so your experience could have been improved immediately.

Many guests choose XO Hotels for the clean rooms, comfortable beds, and convenient locations that make exploring Amsterdam easy and enjoyable. For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We hope to welcome you again under more peaceful circumstances and provide a smoother overall experience.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

The hotel itself for Amsterdam is well…

The hotel itself for Amsterdam is well worth the price! The staff was welcoming and the hotel was clean and upto a nice modern standard. Nice and easy check in and check out. The hotel surroundings leave abit to be desired but the bonus is you have all everything you need around you. Dominos within 5 minutes walk. KFC 2 minutes. Late night smashed burger bar just behind the hotel within the shopping complex with supermarkets ect. Roughly a 50 minute walk into Amsterdam central. If you don't mind a walk or public transport.and don't mind not having great views. Then this hotel ticks the boxes! I would stay again.

July 1, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Frank Gallagher,

Thank you for sharing such a thoughtful review! We’re really pleased to hear that you felt your stay was good value for money and that our welcoming team, clean modern rooms, and easy check-in and check-out made your visit to Amsterdam smooth and comfortable.

It’s also great that you enjoyed the convenience of the surrounding area—having everything you need close by can make a city trip so much easier, whether it’s a quick bite or a late snack after a day out in Amsterdam. And with public transport nearby, it’s simple to reach the city centre whenever you feel like exploring.

At XO Hotels, many guests appreciate exactly this combination: comfortable, clean rooms, friendly service, and a practical location that makes getting around easy, even if the views are not the main highlight.

For a future stay, booking directly with XO Hotels gives you extra benefits such as 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We’re very happy to hear you would stay again, and we hope to welcome you back to Amsterdam soon for another easy and enjoyable visit.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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