Good location, close to the Metro Station and very convinient to the A9 Highway. Good hotel, nice rooms incl. toileteries and hairdryer, friendly and helpfull staff. Good breakfast. Self service... See more
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Good location, close to the Metro Station and very convinient to the A9 Highway. Good hotel, nice rooms incl. toileteries and hairdryer, friendly and helpfull staff. Good breakfast. Self service... See more
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Just 20–25 minutes from Amsterdam Central Station, this hotel is a very good option for a city stay. The rooms were clean and appeared recently refurbished. We booked a family room for four, and it... See more
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Great value for money for a family stay! We stayed as a group of 4 at Hotel Levell and we really enjoyed our stay. The room was spacious and roomy, perfect for four people: comfortable beds, p... See more
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The hotel is reasonably priced and can be considered acceptable if you are traveling on a tight budget. However, there are several downsides that are hard to ignore. The carpet was visibly dirt... See more
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Hullenbergweg 353, 1101 CP, Amsterdam, Amsterdam-Zuidoost, Netherlands
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Very clean and the rooms are big and comfortable. Close to the metro as well so the city is easily accessible.

Reply from XO HOTELS AMSTERDAM - Hotel Levell
Great value for money for a family stay!
We stayed as a group of 4 at Hotel Levell and we really enjoyed our stay.
The room was spacious and roomy, perfect for four people: comfortable beds, plenty of wardrobe space, and enough room to move around without feeling cramped.
The cleanliness was quite good: the room was serviced daily and the bathrooms were tidy. There were a few corners that could have been cleaned more thoroughly, but nothing serious.
Check-in and check-out were self-service, but they were simple and quick to complete via the app or the tablet at reception. No issues at all — everything was very intuitive.
The biggest advantage for us was the strategic location: the metro station (Bullewijk) is just a 5-minute walk away, and you can reach the city centre in about 15-20 minutes. Given the price we paid, the distance from the centre is perfectly acceptable, especially if you’re using public transport. Ideal for those who want to save money without sacrificing convenience.
The staff were friendly and helpful when needed.
We recommend it for families or groups looking for a practical, clean and affordable accommodation in Amsterdam.
Rating: 8.5/10

Reply from XO HOTELS AMSTERDAM - Hotel Levell
Just 20–25 minutes from Amsterdam Central Station, this hotel is a very good option for a city stay. The rooms were clean and appeared recently refurbished. We booked a family room for four, and it was a good size with enough space to stay comfortably.
One feature we particularly liked was the underfloor heating in the toilet/bathroom, which was a lovely touch. The staff were friendly and helpful throughout our stay. The self-service kiosks for check-in and check-out were also convenient and easy to use. There was a good-sized waiting area, and the breakfast was decent as well.
The only thing that would have made the stay even better would be having dinner served at the hotel. After a long day of walking and sightseeing, it would have been very useful to return and have an evening meal available on site.

Reply from XO HOTELS AMSTERDAM - Hotel Levell
The worst hotel! doesn’t even deserve one star.
On the first night, the room was dirty, with hair on the pillows and unclean towels. Housekeeping only came at 5pm, which was inconvenient. The staff were rude, and the front desk provided incorrect information. They are Trump liars. We were promised a kettle, but when we asked the evening staff, they claimed they had never provided kettles to guests at all.
I will never step foot there again. Do not stay here!
Since I'm unable to reply to the responder that replied to my feedback (6 days ago)- here are my response:
you mentioned I quoted: "had you let us know at the time, our team would have sorted it immediately."
I did right away when we checked in. BUT your rude front desk said we have to wait for the housekeeping to finish other rooms. So we waited but have to leave after 1 hour. Shockingly when we came back the hair are still on the pillows! Eventually, the housekeeping came and clean it at 5pm! So responder: Don't go lying about your good service if you didnt investigate this matter or for the sake of showing how helpful you people are. All of you related to this dump hotel are bunch of liars.
On the 3rd day, the housekeeping manager told me that the front desk was lying about housekeeping timing. Let me explain: My room was not clean and it is already 4pm. When I called, Frontdesk told me, no more housekeeping as it is late now. Hence, I went down to look for the housekeeping team and met the manager, and he told me frontdesk are lying. He also quoted politely to me: I am the Manager, why you listen to them? "They lying to you. When I say, I clean your room, I will clean it, dont worry!"
So my family and I will have to wait again and step out of the room in cold at 4pm!
Next topic:
You responded: "Regarding the kettle, our rooms are equipped with a coffee and tea machine," - I'm not asking for kettle to make coffee or tea. If you dont have it, be consistent and said we dont provide kettle. You have two frontdesk team that says differently. Morning shift said we have loaned a kettle to another room and we will get it once its available. The afternoon shift said otherwise. Make up your lies properly.
Do not stay in this hotel! And dont trust anyone working in this hotel!

Reply from XO HOTELS AMSTERDAM - Hotel Levell
Good location, close to the Metro Station and very convinient to the A9 Highway.
Good hotel, nice rooms incl. toileteries and hairdryer, friendly and helpfull staff.
Good breakfast.
Self service on check-in and check-out is easy but a little awkward if you do this for the first time.
minor : expensive self service items from the vending machines (eg € 3.50 for 500 ml water or any other soda is quite expensive)

Reply from XO HOTELS AMSTERDAM - Hotel Levell
The hotel is reasonably priced and can be considered acceptable if you are traveling on a tight budget. However, there are several downsides that are hard to ignore.
The carpet was visibly dirty, and there was an unpleasant smell in both the room and especially the bathroom. The curtains were damaged, and overall the room felt untidy and not well maintained. Cleanliness and upkeep clearly need improvement.
The breakfast was okay, but nothing special or memorable.
In summary, if you are simply looking for a budget-friendly place to stay, this hotel might be sufficient. However, if you value cleanliness, comfort, and a better overall experience, I would recommend looking elsewhere.

Reply from XO HOTELS AMSTERDAM - Hotel Levell
All in all a good stay. Only problem was the smell from the bathroom, coming from the sink.
But the room was clean, very modern and nice. Also the location was very good, easy connected to the metro station to travel more central.

Reply from XO HOTELS AMSTERDAM - Hotel Levell
Overall my experience was good. The hotel is comfortable, well-located, and the general service met my expectations.
However, there were a few issues that affected my stay. There was an unpleasant smell coming from the refrigerator, and the bathroom also had a noticeable bad odor. Additionally, one of the white curtains in the room was torn, which gave a poor visual impression and made the room feel less well-maintained.
Aside from these points, everything else was fine. With better attention to these details, the experience could be much better.

Reply from XO HOTELS AMSTERDAM - Hotel Levell
Nice location and staff, nive variety breakfast buffet, comfortable room.
Cleanliness is not their strongest part multiple duvets and towels had visible stains.

Reply from XO HOTELS AMSTERDAM - Hotel Levell
Amazing staff, facilities, a great brewery across the road!

Reply from XO HOTELS AMSTERDAM - Hotel Levell
I would recommend people never stay in this hotel or any in the XO Group quite frankly. I received an email from this hotel after my stay informing me I was banned from this hotel and any in the XO Group for 12 months - without any context as to why. Furthermore they passed my details to the police ! The reason ? After chasing them twice I was informed that the hotel cleaning staff suspected I had smoked in my hotel room. This is categorically false. I am a smoker but I went outside to smoke every time. I would never smoke in a hotel room. The hotel did not even contact me to get my views or my side prior to blanket banning me and informing the police. I find this extremely disturbing and unsettling as to what this hotel feels it can do with my personal data and toward my integrity. I never leave reviews normally but I feel this has to be addressed and people need to be aware

Reply from XO HOTELS AMSTERDAM - Hotel Levell
Clean and spacious room/bathroom, very comfy bed, coffee/tea in the room. Very close to metro going straight to city centre. Parking area. Self check-in.

Reply from XO HOTELS AMSTERDAM - Hotel Levell
We had a very pleasant stay at XO Hotels Amsterdam – Hotel Levell. The hotel is modern, clean, and well maintained. The rooms are comfortable, quiet, and nicely designed, which made it easy to relax after a long day in the city. The bed was very comfortable.
The staff was friendly and professional, always willing to help with questions or directions. Self Check-in and check-out were smooth and efficient. The hotel is located slightly outside the busy city center, but the nearby metro makes it very easy to reach Amsterdam Central and other attractions quickly.
Overall, this is a great value hotel with good service, clean facilities, and convenient transport connections. I would definitely consider staying here again. The only small improvement could be a bit more variety at breakfast, but everything offered was fresh and well prepared.

Reply from XO HOTELS AMSTERDAM - Hotel Levell
Actually, everything seemed to be fine, except the window's outfit raises doubts. In a hotel that is not in Moscow or St Petersburg, the window shouldn’t be covered in sticky tape and that disgusting brown stuff... It’s a shame I can’t attach a photo here – I’ll send one if you’d like

Reply from XO HOTELS AMSTERDAM - Hotel Levell
The level of service, the interior, and the breakfast are fully in line with what you would expect from a three-star hotel. It’s only a few minutes to the metro, and you can reach the city center in no time.

Reply from XO HOTELS AMSTERDAM - Hotel Levell
If you look at price vs. quality there is no better hotel in my opinion.

Reply from XO HOTELS AMSTERDAM - Hotel Levell
Pubic hair in the toilet.
Dusty furniture.
Zero sound insulation between rooms
Told the manager, she didn't take any compensative action

Reply from XO HOTELS AMSTERDAM - Hotel Levell
Overall, we had a very pleasant stay at Hotel Levell.
We spent one week there and were very satisfied with our room. The staff was consistently kind and helpful, and both the bedroom and bathroom were very clean.
One small recommendation would be to check the shower head or the control knob, as the water turned on by itself during the night.
The hotel is also very well located, with a train station right next to it, which made getting around very easy.

Reply from XO HOTELS AMSTERDAM - Hotel Levell
The staff service were very kind with us and our children.Always ready to help to give the best informations
Big up and special mention for the staff cleaners, we were very happy the rooms were very clean every day sheets, towels evry thing were cleaned every day
it was a real pleasure for us
we enjoy and advice everybody to come there and AMSTERDAM were very nice town. big kiss for all of you

Reply from XO HOTELS AMSTERDAM - Hotel Levell
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