XO HOTELS AMSTERDAM  Reviews 

Reply from XO HOTELS AMSTERDAM

8 hours ago

Claire Douglas,

Thank you for sharing your experience—it’s great to hear you enjoyed your stay overall.

We can picture you settling into a clean, tidy room, ready for a good night’s sleep after a day in Amsterdam, and then suddenly being pulled out of that quiet moment by doors slamming in the hallway at 1 or 2 in the morning. Even when everything in the room feels right, noise from other guests can really disturb the feeling of rest, and that’s understandably frustrating. If this had been mentioned during your stay, our team would have stepped in right away to address the disturbance and help restore the calm, so your night could match the comfort of the room.

Many guests choose XO Hotels because they value clean rooms, comfortable beds and a consistently relaxed atmosphere, and we work every day to maintain that, even when some visitors are less considerate with noise. It’s very encouraging that, aside from this, you enjoyed your time at the hotel—that’s the experience we want future guests to feel confident about when they book. For next visits, booking directly with XO Hotels gives extra benefits such as a 10% discount, citytax included in the price and the first hour of late check-out for free, which fits perfectly with a stay focused on easy comfort.

We hope a future night with us brings the same cleanliness and comfort—this time with doors staying as quiet as your room.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

8 hours ago

Emily Kerins,

Thank you so much for sharing this—it sounds like you had a really lovely family stay with us.

We can picture you all heading out from XO Hotels in the morning: teens in tow, hopping on the tram right outside, and then coming back in the evening to a spacious quad room where everyone has enough space to relax and sleep well after a busy day in Amsterdam. Many families choose us for exactly that mix—clean, comfortable rooms, tasty breakfast with lots of choice, and a location that makes getting in and out of the city simple.

It’s great to hear the luggage storage before check-in and after check-out made your trip easier; our team works hard to keep those practical details smooth so guests can focus on enjoying their time together. The fact that you would stay again and found the staff helpful and friendly is a big vote of confidence, and it helps future guests trust XO Hotels when choosing where to stay with their families. For next time, booking directly with XO Hotels also brings extra benefits like a 10% discount, citytax included in the price and the first hour of late check-out for free—perfect for one more relaxed breakfast or tram ride before heading home.

We’re really happy your family trip felt this easy and comfortable—sounds like the teens had a good base for exploring too.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

10 hours ago

F B Mamun Or Rashid,

Thank you for your lovely words—short, but they say everything.

We imagine you arriving, settling into your room and simply feeling that your stay in Amsterdam just “works”: a clean, comfortable space, a calm atmosphere, and a hotel that feels nice and decent without any hassle. That’s exactly the experience many guests look for when they choose XO Hotels.

Our team focuses every day on keeping that feeling consistent—friendly service, reliable standards and rooms that make it easy to relax so future guests can book with confidence. Many travellers return to XO Hotels because they know they’ll get a smooth, straightforward stay.

Next time, booking directly with XO Hotels gives you extra benefits like a 10% discount, citytax included in the price and the first hour of late check-out for free, which fits perfectly with an “amazing” city break.

Sometimes the best review is simple—and we’re happy we could give you that feeling.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

10 hours ago

Pauline Hopkins,

Thank you so much for sharing this—your experience really reflects what we aim for.

It’s easy to picture arriving, realizing the first room feels a bit cramped, and then being shown to a more comfortable space almost straight away, so you can properly settle in and enjoy the great location and facilities during your time in Amsterdam. Many guests choose XO Hotels because they want exactly that: a practical base with good facilities and a team that listens and reacts quickly when something doesn’t feel quite right.

Your comment about the staff helping both before and during the stay shows the kind of reliability future guests can expect—our team works hard to keep communication clear and stays smooth from booking to check-out. Clean rooms, comfortable beds and helpful staff are among the reasons so many travellers trust XO Hotels for their trips to Amsterdam. Next time, booking directly with XO Hotels also brings extra benefits like a 10% discount, citytax included in the price and the first hour of late check-out for free, which fits perfectly with a flexible, guest-focused stay.

We’re happy the room change turned a cramped start into a much better experience—sometimes a little extra space makes all the difference.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

10 hours ago

Soufiane,

Thank you for sharing this—it’s clear parts of your stay didn’t match what you expected from a hotel experience in Amsterdam.

Arriving and hoping to check in earlier, only to find that it’s not possible, can feel inconvenient—especially when you’re tired or have luggage with you. At XO Hotels we use fixed check-in times so our housekeeping team can properly clean and prepare the rooms, which is also why we don’t standardly place bottled water in the rooms. In the Netherlands, tap water is considered among the safest and highest quality in the world, and in Amsterdam it’s strictly tested and fully drinkable straight from the tap, often even rated better than many bottled waters.

Many travellers stay with XO Hotels every year because they value our clean rooms, comfortable beds and reliable locations near public transport, and we try to balance comfort with sustainability and transparent pricing. When guests book directly with XO Hotels, they also receive 10% discount, citytax included in the price and a free first hour of late check-out, which helps the overall experience feel more in line with what they pay for their stay.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

10 hours ago

Hans E.,

Thank you so much for this lovely message—it really paints a warm picture of your stay.

We can imagine you stepping into a tranquil room after a day in Amsterdam, closing the door behind you and feeling that everything outside slows down for a moment. A calm atmosphere, a good location and a welcoming face at reception—especially one that speaks your language—are exactly the kind of feelings many guests appreciate when they choose XO Hotels.

It’s great to hear the Italian-speaking lady at reception made such a positive impression; our team works hard to offer friendly, genuine service so future guests know they can count on us from the first “buongiorno” to the last “arrivederci”. Clean, comfortable rooms and a perfect location near public transport are among the reasons so many travellers stay with XO Hotels in Amsterdam. Next time, booking directly with XO Hotels gives extra benefits like 10% discount, citytax included in the price and the first hour of late check-out for free—ideal for enjoying that tranquil room a little longer.

We’re happy your stay felt both peaceful and warmly welcomed—smiley very much appreciated.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

10 hours ago

Derek Antrobus,

Thank you so much for sharing this—it sounds like you had a really enjoyable stay.

We can easily picture your day: starting with an excellent breakfast, stepping outside XO Hotels and choosing between a quick tram into the centre of Amsterdam or a peaceful walk through the park right opposite the hotel, following the green route into the city. Many guests love exactly this mix—great location, well-connected to public transport, yet with nature and quiet paths just a few steps away.

It’s wonderful to hear our helpful staff contributed to your experience; our team works hard to offer reliable, friendly service so future guests know they can count on us throughout their stay. Clean, comfortable rooms, a tasty breakfast and a caring team are among the reasons so many travellers choose XO Hotels with confidence.

Next time, booking directly with XO Hotels gives you extra benefits like a 10% discount, citytax included in the price and the first hour of late check-out for free—perfect for one more relaxed walk through the park before departure.

Sounds like you found the best of both worlds: green paths and city connections right on your doorstep.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

4 days ago

Abena,

Thank you for sharing your experience with us—it’s great to hear you enjoyed the clean room and a comfortable night’s sleep.

There’s something special about coming back after a day in Amsterdam and relaxing in a fresh room with a good bed, ready to recharge for the next adventure. At XO Hotels, our team works every day to provide that consistent comfort and a smooth stay for all our guests.

We understand your comment about the breakfast price. If shared during your stay, our team would have been happy to assist or suggest alternatives to make your experience even better—there is always someone ready to help.

Many guests appreciate the overall value we offer, from cleanliness to convenient locations near public transport. For a future visit, booking directly via XO Hotels includes a 10% discount, city tax included, and a free first hour of late check-out—helping you get even more out of your stay.

We hope to welcome you again for another comfortable Amsterdam visit—hopefully with an even better start to your morning!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

4 days ago

Dysie Melios,

Thank you for your kind words—it’s great to hear your stay felt easy and comfortable from the start.

Arriving in Amsterdam and finding a smooth parking experience, then a friendly welcome and a nice, clean room waiting—it’s exactly the kind of effortless stay we aim to create at XO Hotels. With public transport just a short walk away, many guests enjoy how simple it is to head into the city while still returning to a calm and comfortable space.

Our team works every day to keep that balance of convenience, cleanliness, and genuine hospitality consistent for every guest.

For a future visit, booking directly through XO Hotels comes with a 10% discount, city tax included, and a free first hour of late check-out—perfect if you’d like to take your morning a bit slower.

We hope to welcome you back again soon for another smooth Amsterdam stay!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

4 days ago

Sara,

What a lovely way to describe your stay—thank you for sharing it so vividly!

It’s easy to picture: stepping off the tram at Molenwerf, arriving smoothly, and then enjoying a quiet night’s sleep despite the city just outside. We’re really glad the spacious room, comfortable bed, and those practical touches like the fridge and extra plugs made your stay feel effortless. Our team takes pride in creating that balance of convenience, calm, and a warm welcome every day at XO Hotels.

Many guests choose XO Hotels in Amsterdam for exactly this—reliable comfort, friendly service, and excellent connections that make exploring the city simple and stress-free.

For your next visit, booking directly through our website comes with a 10% discount, city tax included, and even a free first hour of late check-out—perfect for a relaxed departure after another good night’s sleep.

We look forward to welcoming you back for another easy and comfortable Amsterdam stay!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

6 days ago

Val,

Thank you for your thoughtful review! We’re very happy to hear you enjoyed the comfortable and quiet room, the friendly and helpful team, and the good value for money during your stay in Amsterdam. It’s great that the metro connection made it easy for you to reach the city centre in just minutes, while still enjoying a more relaxed location.

We also appreciate your honest feedback about the surroundings and cleanliness outside the hotel. While this is not directly under our control, we understand how it can influence the first impression of an area, and we will continue to share this with the relevant parties.

It’s good to know you made use of the in-room facilities like the fridge and coffee machine with capsules—many guests enjoy that extra comfort after a day out exploring Amsterdam.

At XO Hotels, we aim to combine clean, comfortable rooms, friendly service, and convenient locations that offer great value. For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We hope to welcome you back again for another pleasant and easy stay in Amsterdam!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

6 days ago

Roy,

Thank you for sharing your feedback! We’re happy to hear you found your room nice and clean—after a day exploring Amsterdam, it’s always important to come back to a fresh and comfortable space to relax.

We also appreciate your note about the reception and the digital check-in. For guests who are less familiar with it, our team is always available to guide and assist, so everyone can start their stay smoothly and stress-free. It’s good to know this is something we can continue improving.

We’re sorry the pillows did not fully meet your comfort expectations. A good night’s sleep is essential, and feedback like yours helps us review where adjustments can make a real difference for future guests.

Many guests choose XO Hotels for our clean rooms, comfortable beds, and convenient locations that make exploring Amsterdam easy and enjoyable. For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We hope to welcome you back again for an even more comfortable stay.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

6 days ago

Elizabeth Gornto,

Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed your room, the location, and the easy access to museums and public transport in Amsterdam. It’s great that the safe in the room added convenience during your stay.

At the same time, we’re sorry to read that noise from the courtyard affected your comfort during both daytime and night, and that this disturbed your rest. A calm stay is important, and if this had been reported during your visit, our team would have gladly looked into the situation and tried to find a more comfortable solution for you.

We also regret that your interaction with our staff felt limited and that the refrigerator in your room was not working properly. Our team is always available to assist and would have preferred the chance to resolve these points while you were still with us, so your experience could have been improved immediately.

Many guests choose XO Hotels for the clean rooms, comfortable beds, and convenient locations that make exploring Amsterdam easy and enjoyable. For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We hope to welcome you again under more peaceful circumstances and provide a smoother overall experience.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

6 days ago

Frank Gallagher,

Thank you for sharing such a thoughtful review! We’re really pleased to hear that you felt your stay was good value for money and that our welcoming team, clean modern rooms, and easy check-in and check-out made your visit to Amsterdam smooth and comfortable.

It’s also great that you enjoyed the convenience of the surrounding area—having everything you need close by can make a city trip so much easier, whether it’s a quick bite or a late snack after a day out in Amsterdam. And with public transport nearby, it’s simple to reach the city centre whenever you feel like exploring.

At XO Hotels, many guests appreciate exactly this combination: comfortable, clean rooms, friendly service, and a practical location that makes getting around easy, even if the views are not the main highlight.

For a future stay, booking directly with XO Hotels gives you extra benefits such as 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We’re very happy to hear you would stay again, and we hope to welcome you back to Amsterdam soon for another easy and enjoyable visit.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

6 days ago

Aimee Bontje,

Thank you for taking the time to share your feedback. We are truly sorry to read that your experience in the room did not meet expectations, especially regarding the drainage, cleanliness concerns and the musty smell you described. This is not the standard we aim to provide at XO Hotels, where many guests normally enjoy clean, comfortable rooms and a relaxed stay in Amsterdam.

We also regret to hear about your interaction at the front desk when you returned for your sandals. We understand how frustrating and disappointing this must have felt. If these issues had been reported during your stay, our team would have immediately inspected the room and taken action to resolve the situation on the spot, as we always strive to assist guests as quickly and respectfully as possible.

Despite this experience, many guests choose XO Hotels for our convenient locations, comfortable beds, and consistent service standards, supported by a professional and friendly team.

For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We sincerely hope to have the opportunity to restore your confidence in us during a future visit to Amsterdam.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

6 days ago

deborah sturdy,

Thank you so much for sharing this wonderful experience! We’re truly happy to hear that your stay felt fantastic from start to finish, especially during the stressful situation with your Eurostar cancellation. Moments like that show how important it is to have a caring team on site, and it’s great to know our colleague at the reception could help you extend your stay so you could continue enjoying Amsterdam without worry.

It’s also lovely to hear that you enjoyed the delicious food, the clean rooms, and the overall comfort during your visit. Many guests choose XO Hotels for exactly that feeling: arriving in a smooth, welcoming atmosphere and being able to relax straight away, with friendly staff always ready to help.

At XO Hotels, we’re proud of our consistent service and welcoming team, and it means a lot when guests feel supported in unexpected situations like yours.

For a future stay, booking directly with XO Hotels includes 10% discount, city tax included in the price, free first-hour late check-out, and direct communication via phone or email.

We would be delighted to welcome you back to Amsterdam again—hopefully with smoother travel next time and just more time to enjoy the city.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

6 days ago

Debora Meyer,

Thank you for sharing your experience. We are very sorry to read that your stay did not meet your expectations and that you experienced discomfort during the night. We understand how upsetting this must have been, especially when you were hoping for a comfortable stay in Amsterdam.

At XO Hotels, we take cleanliness and guest comfort very seriously, and many guests choose us for our clean rooms, comfortable beds, and welcoming service. We are therefore sorry that this was not your experience. If your concerns had been reported during your stay, our team would have acted immediately to inspect the room and find a suitable solution to improve your comfort. We are always ready to help our guests as quickly as possible when something is not right.

For future stays, booking directly with XO Hotels also includes benefits such as 10% discount, city tax included in the price, free first-hour late check-out, and direct communication by phone or email.

We hope that, should you visit Amsterdam again, you will have the opportunity to experience the level of comfort and hospitality that so many of our guests appreciate.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

6 days ago

Rosemary Paterson,

Thank you for your lovely review! We're so pleased to hear that you enjoyed your stay and appreciated our location near the museums, parks, and convenient tram connections. After a day exploring Amsterdam, it’s always nice to return to a comfortable room, enjoy a refreshing shower, and relax in a cosy bed with the air conditioning keeping everything comfortable.

It’s also wonderful to know that our friendly and helpful team contributed to your experience. We appreciate your feedback about the storage space in the three-person room and the size of the lift. If this had been mentioned during your stay, our team would have been happy to see if there was a way to make your stay even more comfortable.

Many guests choose XO Hotels for our clean rooms, welcoming service, comfortable beds, and excellent locations. For your next visit, booking directly with XO Hotels comes with extra benefits, including 10% discount, city tax included in the price, free first-hour late check-out, and direct communication by phone or email.

We hope to welcome you back to Amsterdam again soon for another relaxing city break!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

6 days ago

New Customer,

Thank you for taking the time to share such a detailed review. It’s great to hear that you enjoyed our convenient location with direct airport and tram connections, appreciated the clean room, air conditioning during the warm weather, and found the safe and fridge useful. We’re also happy that some of our reception colleagues made you feel especially welcome.

We also appreciate your constructive feedback about the bathroom storage, the coffee machine for making tea, and the breakfast options. If these points had been mentioned during your stay, our team would have been happy to see what could be done to improve your experience straight away. We’re always ready to help whenever possible.

We understand your disappointment about the price difference after booking early. Room rates naturally vary depending on demand and availability, but we appreciate you sharing how this felt from your perspective.

Many guests choose XO Hotels for our clean rooms, comfortable beds and reliable service, making it a great base for exploring Amsterdam. For a future visit, booking directly with XO Hotels includes benefits such as 10% discount, city tax included in the price, free first-hour late check-out, and direct communication by phone or email.

We hope your next visit to Amsterdam will be just as memorable, with a few extra comforts along the way.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Reply from XO HOTELS AMSTERDAM

Jul 2, 2026

Mia,

Thank you for your kind words. It is easy to picture arriving in Amsterdam, being welcomed by a friendly face, and stepping into a fresh, clean room where everything just feels easy from the start.

Many guests return to XO Hotels for that same reliable experience: warm service, comfortable beds, and rooms that are consistently clean and ready to enjoy. Our team takes pride in making every stay smooth and welcoming.

When booking directly with XO Hotels, you can also enjoy extras like a 10% discount, city tax included, and a free first hour of late check-out—small touches that make your stay even more relaxed.

We hope to welcome you back again soon for another effortless stay in Amsterdam.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.