we stayed in this hostel for 3 nights, arrived and checked independently, if there are problems there is a possibility to do it together with the staff. the room was a quadruple, very large and comfor... See more
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The hotel is good and the beds are very comfortable. Breakfast is quite good and offers a nice variety. However, the hotel would be absolutely perfect if they provided room slippers, a laundry bag,... See more
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Lovely hotel, staff really friendly & helpful, rooms clean & well proportioned, plenty of space. The transport links from here into central Amsterdam are fantastic. Bus right outside 40 min ride, tram... See more
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We only stayed here for a day as we needed a place to crash following an all-nighter, so I can't really talk about the facilities. I can talk about the very friendly staff, and the hotel being right n... See more
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About XO HOTELS AMSTERDAM
Written by the company
XO Hotels Amsterdam 🛏️
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
Contact info
Molenwerf 1, 1014 AG , Amsterdam, Netherlands
- 0202629263
- info@xohotels.com
- xohotels.com
4.1
Great
10K reviews
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I would really recommend this hotel
I would really recommend this hotel. The location is a little out of the city centre, but has a tram stop outside with great links to the museum quarter and the 9 streets. It's also very accessible from the airport via Slotterdijk Station (short walk or one tram stop). The hotel was very clean, the room was very comfortable. The staff are very friendly and helpful.
September 4, 2026
Unprompted review
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Nice room
Nice room, nice bath, nice people. But please tell your housekeeping if someone booked late checkout. They woke me up too early.
September 5, 2026
Unprompted review
We would love to give you a 5-star…
We would love to give you a 5-star rating, as the hotel is comfortable, well-connected to the airport and city center by public transport, and features spacious, well-equipped rooms and a fantastic breakfast. However, the worn-out, frayed towels do not live up to the hotel's standard. It’s a shame.
September 6, 2026
Unprompted review
Nice stay
The breakfast was very good, the beds were large, and the bathroom was stylish and spacious. Unfortunately, the room faced the lobby, and the windows could not be opened; air circulation relied solely on the air conditioning system. There was a thick layer of dust on the coat rack and mirror, making it impossible to put down any clothes—housekeeping needs to improve in this regard. There is no wardrobe.
September 4, 2026
Unprompted review
Not very pleasant
Unfortunately, I have to leave a low rating for this hotel due to a very unpleasant experience.
During our 4-day stay, on the third day, my friend noticed three (or more) small bugs on the bed (one even crawled on her, leaving a small bite). Since I hadn't seen the insects myself yet, I tried not to overthink it at first, assuming they were just tiny flies, so we didn't report it to the staff right away.
However, during our third night, while my head was on the pillow, I suddenly spotted a larger insect right next to me. Looking at it more closely, it was unmistakably a bed bug!
Frightened, I rushed down to the reception and explained what happened to the staff member on duty, a blonde guy. When he came up to the room with me to inspect it, the bugs weren't visible at first, and he tried to make it seem as if I was making the whole thing up.
Then, out of nowhere, another bed bug appeared. He took a photo of it with his phone and nonchalantly said, "Well, it can happen in a hotel”, which is an utterly unacceptable response to a paying guest. When I asked to change rooms, he told me it wasn't possible and offered only to change the bedsheets... as if changing sheets would fix a bed bug issue (bed bugs live inside the mattress and bed frame, so new sheets solve absolutely nothing).
I (and also my partner) ended up staying awake the entire night, as I obviously couldn't sleep in a bed infested with bed bugs! Once we were home, we also had to immediately seal all our clothes in airtight plastic bags and wash everything at high temperatures (over 60°C) or tumble-dry them on high heat for an extended period to kill potential bugs and eggs..
thanks.
September 1, 2026
Unprompted review
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Poor housekeeping
The room was good but the housekeeping didn't work properly, upon arrival there was a used razor left in the bathroom, pretty disgusting. The second day the rubbish been was not emptied. We didn't mentioned it but the third day, even though we signed for the room to be cleaned, it was not done. We had to report it but I don't think they took real notice of it!
Some staff was friendly and nice like the guy that assisted us upon our early arrival and the lady that checked us in.
September 1, 2026
Unprompted review
Room was very noisy
Room was very noisy, I heard bathroom & toilets from upper neighbour. Also, when people stay in the lobby late, it's very noisy. Room 140.
Nevertheless, check-in, check-out was very quick, staff is nice and breakfast was really tasty.
September 2, 2026
Unprompted review
Nice friendly hotel in a great location for public transport
The hotel staff were really helpful on arrival, guiding us through our self check in.
Our room was spacious, modern and clean with fresh linen and towels.
The hotel was in a great location for accessing public transport to Amsterdam Central and to Zanvoort, which were between 30 and 40 minutes on bus/train. We stayed for 4 nights here as we came for the 2026 F1 at Zanvoort.
The hotel breakfast was ok, but we only eat once as for us we didn’t think it was very nice.
The shower did run out of hot water at busy times, such as late in the evening, so we would just shower early in the morning.
Our stay and experience was positive and if we were in the area, we would stay here again
August 24, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Lauren Cooke,
Thank you for taking the time to share such a detailed account of your 4-night stay for the 2026 F1 at Zandvoort. It's great to hear that our team made your arrival smooth with the self check-in, and that you found the room spacious, modern and clean with fresh linen and towels.
We're glad the location worked well for your race weekend. XO Hotels properties in Amsterdam are positioned for easy access to public transport, with buses and trains to Amsterdam Central and Zandvoort typically taking 30–40 minutes. Our reception is open 24 hours a day, so whether you're heading out early for qualifying or returning late after the race, there's always someone available to help.
We appreciate your honest feedback about breakfast and the shower's hot water at busy times. Reporting this during your stay would have allowed us to look into it immediately and, if needed, offer an alternative room. We use guest comments like yours to review our routines and keep the experience consistent across our hotels.
For future trips, guests who book directly via xohotels.com receive benefits such as a 10% discount, city tax included, direct contact with the hotel, and the first hour of late check-out free of charge.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #bookdirect #comfortable #friendly #clean #valueformoney #hospitality
Simple stays. Real comfort. XO Hotels.
Excelente atención del personal
Excelente atención del personal
Muy limpio
Y buen ubicsdo
September 3, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Walter Brown,
Muchas gracias por sus palabras. Nos alegra saber que la atención del personal, la limpieza y la ubicación fueron lo que más destacó de su estancia en XO Hotels.
En XO Hotels Amsterdam trabajamos con equipos fijos y formados en cada recepción, disponibles 24 horas al día, para que los huéspedes encuentren siempre un trato cercano y respuestas rápidas. La combinación de habitaciones limpias y cómodas, un personal amable y una buena relación calidad-precio es justo lo que muchos viajeros valoran al elegirnos para explorar la ciudad.
Además, nuestras ubicaciones en Amsterdam están pensadas para facilitar los desplazamientos: a pocos minutos a pie de paradas de tranvía y metro, y con acceso directo al centro y a los principales atractivos turísticos.
Para futuras visitas, le recordamos que quienes reservan directamente en xohotels.com disfrutan de ventajas como un 10% de descuento, tasas municipales incluidas, contacto directo con el hotel y la primera hora de salida tardía gratuita.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #bookdirect #comfortable #friendly #clean #valueformoney #hospitality
Simple stays. Real comfort. XO Hotels.
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We had a great stay at XO Hotels…
We had a great stay at XO Hotels Couture!
The room was very comfortable, the location was good, and the area around the hotel was nice and quiet. There’s a tram stop right outside, which made getting around very convenient.
All the staff were very friendly and helpful. A special thanks to George, who helped us with a few requests during our stay, including changing rooms and sorting out the invoice. We really appreciated his help!
August 25, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Xinyu Huang,
Thank you for your wonderful review — we’re delighted to hear you had a great stay at XO Hotels Couture, with a very comfortable room, a good location, and a nice, quiet area around the hotel. It’s great that the tram stop right outside made getting around very convenient, and we’re especially happy that all the staff were friendly and helpful. A special thank-you for mentioning George, who assisted with your requests, including changing rooms and sorting out the invoice; we truly appreciate you highlighting his support.
XO Hotels Couture is located in Amsterdam-West near the World Fashion Centre, with tram line 2 stopping directly in front of the hotel, providing quick access to the Museum Quarter (Rijksmuseum and Van Gogh Museum) in about 15 minutes and to the city centre and Central Station in roughly 20–25 minutes. Across our 10 XO Hotels in Amsterdam, clean rooms, friendly staff, and straightforward value for money are priorities we work on consistently, and feedback like yours helps us keep improving.
For future stays, booking directly via xohotels.com gives you 10% off, includes city tax, provides direct contact with the hotel, and offers the first hour of late check-out free — practical when you’re balancing location, convenience, and budget.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #bookdirect #comfortable #friendly #clean #valueformoney #hospitality
Simple stays. Real comfort. XO Hotels.
Amazing time at this hotel
We had an amazing time at this hotel. The services were great and the overall comfort is exceptional. Great value for your money.
It's some distance to the city center, but the connectivity with the public transport is great. Staff is very friendly.
Highly recommend.
August 31, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Victor Iliescu,
Thank you for your wonderful review — we’re delighted to hear you had an amazing time, that the services were great, the overall comfort exceptional, and that you felt it offered great value for your money. It’s also reassuring that, despite being some distance from the city centre, the public transport connectivity made getting around easy, and that the staff’s friendliness stood out. We truly appreciate your recommendation.
Our 10 XO Hotels locations in Amsterdam are chosen for reliable public transport links — tram, bus, and often train or metro nearby — so guests can reach the city centre, museums, and Central Station quickly and without hassle. Clean rooms, friendly staff, and straightforward value for money are priorities we work on consistently across the portfolio.
For future stays, booking directly via xohotels.com gives you 10% off, includes city tax, provides direct contact with the hotel, and offers the first hour of late check-out free — practical when you’re balancing location, convenience, and budget.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #bookdirect #comfortable #friendly #clean #valueformoney #hospitality
Simple stays. Real comfort. XO Hotels.
Great location, good service
The staff was very helpful (especially Anastasia). The single room was clean and comfortable, though not quite large enough for doing morning exercises. No noise from outside; occasional exuberant fellow guests. Best location: museums nearby, grocery store nearby, easy access to trams, VondelPark an easy walk. The morning breakfast buffet was good. Overall a positive experience.
September 1, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Suzie,
Thank you for your thoughtful review — we’re glad to hear the staff were very helpful, that your single room was clean and comfortable, and that you appreciated the quiet setting with only occasional noise from fellow guests. It’s also great that the location worked so well for you: museums nearby, a grocery store close by, easy tram access, and Vondelpark an easy walk, plus a good morning breakfast buffet. Overall, we’re happy your experience was positive.
Across our 10 XO Hotels in Amsterdam, locations are chosen for convenient public transport and proximity to key areas like the Museum Quarter and Vondelpark, so guests can explore reliably and without hassle. Clean rooms, friendly staff, and straightforward value for money are priorities we work on consistently, and feedback like yours helps us keep improving.
For future stays, booking directly via xohotels.com gives you 10% off, includes city tax, provides direct contact with the hotel, and offers the first hour of late check-out free — practical when you’re balancing location, convenience, and budget.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #bookdirect #comfortable #friendly #clean #valueformoney #hospitality
Simple stays. Real comfort. XO Hotels.
Lovely hotel
Stayed 3 nights. Clean spacious room for 3 adults
Staff friendly and helpful.
Public transport easy and close by .
Would stay again.
August 27, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Jemma Jackson,
Thank you for your lovely review — we’re delighted to hear your 3-night stay worked well for three adults, with a clean and spacious room, friendly and helpful staff, and easy, close-by public transport. It’s great that you’d stay again; that’s exactly the kind of experience we aim for across our 10 XO Hotels in Amsterdam.
Our locations are chosen for convenient tram and bus connections so guests can reach the city centre, museums, and Central Station reliably and without hassle. Clean rooms, friendly staff, and straightforward value for money are priorities we work on consistently, because we know these are the things that matter most on a short city break.
For future stays, booking directly via xohotels.com gives you 10% off, includes city tax, provides direct contact with the hotel, and offers the first hour of late check-out free — practical when you’re balancing location, convenience, and budget.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #bookdirect #comfortable #friendly #clean #valueformoney #hospitality
Simple stays. Real comfort. XO Hotels.
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Good location of hotel close to…
Good location of hotel close to transport links. Bed was comfortable but unfortunately what let the hotel down was the room had a bath and shower but when enquiring why the plug did not work was informed you are not allowed a bath which was annoying as had back pain and would of been good to have a hot bath. The bathroom could have done with an update as bath was rusty and tiles were cracked. Towels are a bit small. Was great to have a fridge though. I think breakfast was too expensive so chose to not have it.
August 30, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Shirley,
Thank you for taking the time to share such a detailed review. We are pleased to hear that you found our location convenient, with good transport connections, and that you enjoyed the comfortable bed and the convenience of having a fridge in the room.
We are sorry, however, that the bathroom was a disappointment. We understand why the situation with the bath was particularly frustrating, especially as you were experiencing back pain and were hoping to take a relaxing hot bath. We also appreciate your comments about the condition of the bath and the cracked tiles, as well as the size of the towels. These are exactly the kind of details that can make a difference to the overall comfort of a stay.
Regarding the bath, certain rooms have a bath fitted, but unfortunately this does not always mean that the bath can be used. We understand that this can be confusing when you see a bathtub in the room, and we regret that this affected your experience.
Our reception is available 24 hours a day, so we always encourage guests to let us know during their stay when something is not as expected. This gives us the opportunity to help immediately wherever possible.
We also appreciate your feedback about breakfast and understand that you felt the price was too high for your stay. Guest feedback like yours helps us identify where we can improve, both in our rooms and in the overall guest experience.
We hope to have the opportunity to give you a more comfortable experience on a future visit.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels
#amsterdam #comfortable #friendly #clean #valueformoney
#hospitality
Simple stays. Real comfort. XO Hotels.
View from the top
My wife and I stayed at this hotel for six days and had a very pleasant experience. The room was always clean and fresh, and the view from the 11th floor was fantastic. The covered garage, conveniently located within the hotel, was also a big plus.
The only area I see for improvement is breakfast. It was exactly the same every day, so adding some occasional variety would make it even better.
Overall, we really enjoyed our stay and would definitely recommend this hotel!
August 26, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Dusan,
Thank you for sharing such a thoughtful review of your six-day stay. We are very pleased to hear that you and your wife had such a pleasant experience and that your room was consistently clean and fresh throughout your visit.
The view from the 11th floor sounds like a particularly nice part of the stay. After a day exploring Amsterdam, returning to a comfortable room with a view over the city can make the evening feel a little more special. We are also glad that the covered garage located within the hotel was a useful convenience during your stay.
Your feedback about breakfast is equally appreciated. While consistency is important, we understand that having exactly the same selection every morning can become repetitive during a six-day stay. Your suggestion to introduce some occasional variety is a constructive point, and we will take it into consideration when reviewing our breakfast offering.
At XO Hotels, clean and comfortable rooms, practical facilities and a reliable guest experience are priorities across our 10 hotels in Amsterdam. Our reception teams are also available 24 hours a day should guests need assistance during their stay.
It means a great deal to us that, despite your breakfast suggestion, you enjoyed your stay overall and would recommend us to others. We hope to have the pleasure of welcoming you and your wife back on your next visit to Amsterdam.
For a future stay, guests who book directly through XO Hotels receive 10% discount, city tax included, direct contact with the hotel and the first hour of late check-out free of charge.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels
#amsterdam #bookdirect #comfortable #friendly #clean #valueformoney
#hospitality
Simple stays. Real comfort. XO Hotels.
Nice clean hotel
Nice clean hotel. Very helpful staff. Great location. Near tram and bus line.
August 29, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Ciara Marie Fahy,
Thank you for taking a moment to share your experience. We are pleased to hear that you found the hotel clean, our team helpful and the location convenient.
Being close to both tram and bus connections makes exploring Amsterdam particularly easy. After a day discovering the city, it is nice to know that you can get back to the hotel without a complicated journey.
At XO Hotels, clean and comfortable accommodation, helpful service and convenient access to public transport are priorities across our 10 hotels in Amsterdam. Our reception teams are available 24 hours a day, so guests can always ask for assistance during their stay.
Your short and positive summary captures exactly what we aim for: a clean place to stay, friendly help when needed and an easy connection to the city.
We hope to welcome you back on your next visit to Amsterdam.
For a future stay, guests who book directly through XO Hotels receive 10% discount, city tax included, direct contact with the hotel and the first hour of late check-out free of charge.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels
#amsterdam #bookdirect #comfortable #friendly #clean #valueformoney
#hospitality
Simple stays. Real comfort. XO Hotels.
Great hotel
Great hotel, very convenient as located right next to tram. Great facilities, so easy to check in and out. Staff were kind and helpful at all times. Comfy beds and shower was great.
August 31, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Hannah,
Thank you for sharing your experience with us. It is wonderful to hear that you found the hotel convenient, particularly with the tram right next door, and that the easy check-in and check-out made your stay straightforward.
We are also very pleased that our team made a positive impression. Friendly and helpful service is something we consider an essential part of a comfortable hotel stay, so your kind words about our staff mean a lot to us. And after a day exploring Amsterdam, there is nothing quite like returning to a comfortable bed and a good shower.
At XO Hotels, clean and comfortable accommodation, helpful service and convenient access to public transport are priorities across our 10 hotels in Amsterdam. Our reception teams are available 24 hours a day, so guests can always find assistance when they need it.
Thank you again for recommending us through your kind feedback. We would be very happy to welcome you back for another comfortable stay in Amsterdam.
For your next visit, guests who book directly through XO Hotels receive 10% discount, city tax included, direct contact with the hotel and the first hour of late check-out free of charge.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels
#amsterdam #bookdirect #comfortable #friendly #clean #valueformoney
#hospitality
Simple stays. Real comfort. XO Hotels.
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Excellent stay – comfortable, convenient and friendly
We had an excellent four-night stay. The room was very comfortable, clean, and pleasant. The breakfast offered good value for money and fully met our expectations. The location is also very convenient, about 15 minutes from the city centre, with a tram stop right outside the hotel, making it very easy to get around. I would also like to highlight how friendly and helpful all the staff were throughout our stay. We really enjoyed everything and would definitely stay here again. We highly recommend this hotel to anyone looking for a comfortable, well-located place with friendly and welcoming service.
August 29, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Pedro,
Thank you for such a generous review. We are very happy to hear that your four-night stay was so enjoyable and that you found the room comfortable, clean and pleasant.
It is particularly nice to read that the breakfast met your expectations and that you felt it offered good value for money. Starting the day with a good breakfast before heading out to explore Amsterdam is exactly the kind of simple comfort we hope to provide.
You also made a great point about the location. Having a tram stop directly outside the hotel makes getting around the city easy, while being only around 15 minutes from the centre means you can spend less time travelling and more time enjoying Amsterdam.
And of course, thank you for mentioning our team. Friendly and helpful service is something we value highly, and it is wonderful to know that you experienced this consistently throughout your stay. At XO Hotels, clean and comfortable accommodation, convenient public transport connections and attentive service are priorities across our 10 hotels in Amsterdam.
Knowing that you would stay with us again and recommend us to others is the best feedback we could receive. We hope to welcome you back on your next visit.
For a future stay, guests who book directly through XO Hotels receive 10% discount, city tax included, direct contact with the hotel and the first hour of late check-out free of charge.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels
#amsterdam #bookdirect #comfortable #friendly #clean #valueformoney
#hospitality
Simple stays. Real comfort. XO Hotels.
Lovely and clean hotel
Lovely and clean hotel, friendly staff, massive double bed! Well situated for a convenient bus ride into Amsterdam centre. Wouls definitely stay here next time.
August 28, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Peter Russell,
Thank you for such a lovely review. It is great to hear that you found the hotel clean, our team friendly and, of course, the massive double bed comfortable enough to make a good night’s sleep part of your stay.
Our location is designed to make exploring Amsterdam straightforward, with convenient bus connections into the city centre. After a day out discovering the city, it is always nice to come back to a clean room, a comfortable bed and a quiet place to recharge.
At XO Hotels, clean and comfortable rooms, friendly service and convenient access to public transport are priorities across our 10 hotels in Amsterdam. Our reception teams are also available 24 hours a day should guests need assistance during their stay.
We are especially pleased to read that you would choose to stay with us again. We hope your next visit to Amsterdam is just as enjoyable — and that the big bed is waiting for you again.
For your next stay, guests booking directly through XO Hotels receive 10% discount, city tax included, direct contact with the hotel and the first hour of late check-out free of charge.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels
#amsterdam #bookdirect #comfortable #friendly #clean #valueformoney
#hospitality
Simple stays. Real comfort. XO Hotels.
Very small room, uncomfortable bed
Very small room. Too loud around. Could hear everything what happened in the room above us. Very uncomfortable bed. Could not take iron to the room.
Location of the hotel is fabulous.
August 28, 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM
Natalja Zavadska,
Thank you for your honest feedback — we appreciate you noting both the fabulous location of the hotel and the specific issues that made your stay difficult: a very small room, too much noise around, being able to hear everything happening in the room above, a very uncomfortable bed, and not being able to take an iron to the room.
You choose a hotel in the heart of Amsterdam, the city that never sleeps, and our property is situated in 10 monumental buildings, where not all modern repairs and soundproofing upgrades are allowed without special permissions. That said, excessive noise from neighbouring rooms and uncomfortable beds are not acceptable, and reporting this during your stay — requesting a quieter room, flagging the noise from above, or asking about iron access — would have allowed us to act immediately, whether through a room change or arranging shared ironing facilities.
The iron needs to stay at the reception for safety reasons.
Our XO Hotels team in Amsterdam is available 24/7 at the reception desk, and across all 10 XO Hotels locations we work structurally on comfortable beds, clean rooms, and reliable service; guest feedback like yours is actively used to improve our product and service.
For future stays, booking directly via xohotels.com gives you 10% off, includes city tax, provides direct contact with the hotel, and offers the first hour of late check-out free — practical benefits that make it easier to communicate directly with us if anything feels off during your visit.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #bookdirect #comfortable #friendly #clean #valueformoney #hospitality
Simple stays. Real comfort. XO Hotels.
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