Xometry Europe Reviews 276

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I came to Xometry with an extremely urgent and short deadline for a very large 3D print. Alina made the time to talk about the project and answer all of questions, while pulling in the proper expertis... See more

Company replied

Rated 5 out of 5 stars

I had a very positive experience with Xometry. The customer support was friendly and helpful, and the online ordering process was straightforward. What stood out in particular was the extremely fas... See more

Rated 5 out of 5 stars

Xometry is a great provider of manufactured parts with simple and quick quoting engine. The system may indicate higher lead times due to automated quoting, however, parts may arrive a bit before the d... See more

Rated 1 out of 5 stars

STAY AWAY FROM THEM .Full of communication issues. After paying more than 1000USD in parts, we gave up the project because of their issues, but they keep harassing by phone at 5am and harrassing by em... See more

Company replied

Company details

  1. Manufacturing Service

Written by the company

Xometry is the world’s largest on-demand manufacturing platform. We offer massive network capacity, instant online quotes, and attractive pricing. Our European network of over 2,000 manufacturing facilities enables us to consistently maintain fast lead times while offering a wide range of capabilities, including CNC Machining, 3D Printing, Sheet Metal Fabrication, and Injection Moulding. Xometry works with a diverse customer base, ranging from startups to Fortune 100 companies such as BMW and Bosch.


Contact info

4.1

Great

TrustScore 4 out of 5

276 reviews

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Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

awsome

Very satisfied with my orders from Xometry.
I haven't reached their design limit yet and it's very nice.

May 4, 2023
Unprompted review
Xometry Europe logo

Reply from Xometry Europe

Thank you for your feedback!

Rated 5 out of 5 stars

I have made already 2 orders with…

I have made already 2 orders with xometry. And will definitely continue developing my prototypes with them.
Orders on time + great communication.
I had a bit of an issue with my second model, and I got personalized help to achieve the desired result.

October 1, 2022
Unprompted review
Xometry Europe logo

Reply from Xometry Europe

Thank you for your feedback! We're happy that we've been helpful to you

Rated 1 out of 5 stars

Color not as described, no refund, no new print.

Ordered two small pieces in black but got them in grey. The color on the website was described as black. I contacted the support and they said, they will ship it again in black. After some weeks I received another email that stated that the color were right and that it were a bright black. No further correspondent. I will never buy again by Xometry. There are enough other competitors who behave better.

August 31, 2022
Unprompted review
Rated 1 out of 5 stars

Bad experience as a manufacturer

Bad experience as a manufacturer, a test piece was made and sent, but Xometri refused to accept the shipment from Deutschepost. Wasted manufacturing time and shipping money.

July 27, 2022
Unprompted review
Xometry Europe logo

Reply from Xometry Europe

Dear Lidija, thank you for your feedback. We very much appreciate the opinions of our partners and constantly improve our processes. Unfortunately, we don't have any information about your confirmed order for the test part in our system. Our manager will be in touch with you to work out the details and help you successfully pass the test order stage.

Rated 5 out of 5 stars

Great service and quality parts

I tried this service on a few test parts, the results were great, excellent feedback on the progress and delivery schedule was kept. The quality assurance was also great.
all in all great value and service, I am going to use them again shortly for another project

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

All perfect for my first order

Beautiful and powerful online ordering system (it's all new). Package arrived in time, well protected and in perfect condition. Couldn't be happier!

February 21, 2022
Unprompted review
Rated 4 out of 5 stars

Good rapid prototyping service

We use Xometry for rapid prototyping when our usual vendors are too busy to comply with our schedules and generally we are happy with their services. I would rate them 4/5 stars as tolerances are slightly below our expectations on delivered parts but “good enough” to do the job.

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Satisfied with Xometry

Using Xometry was a good experience. Service, follow-up and response time was good. Price, delivery time and quality as well. Will probably use again.

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Service was excellent

Service was excellent! Super quick time between order and ship, the product was perfectly manufactured and finished. Very satisfied. Thank you Xometry.

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

I love the ease of use of Xometry

I love the ease of use of Xometry, the quick transparency on price and delivery dates, this combined with competent manufacturing feedback and customer service.

Have used Xometry over 10 times the last year for prototype 3d prints to small/medium batch production, of 3d prints, Milling and injection molding qty.50-500.

The service makes me more productive as a R&D Engineer in a startup where things need to move fast.

November 9, 2021
Unprompted review
Xometry Europe logo

Reply from Xometry Europe

Thank you for a great feedback – our team is happy that you enjoy our services!

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