I have cancelled Total AV a number of times and received letters from you confirming that the subscription has been cancelled. Yet I am still being charged despite your so called intervention can... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
After everything was said and done, I received a billing from Starlink. I told them that I had cancelled through your company and they said they did not accept cancellations by mail. I had to go on li... See more
Company replied
Be sure to real ALL their fine print and in between EVERY line because they will REALLY trip you up and slam you with additional charges.
Company replied
You took my money but you didn't ado anything. It took nearly a month to supposedly cancel a subscription to Netflix, but the very same day Netflix notify that my account is still active. Your compa... See more
Company replied
Company details
About Xpendy
Written by the company
Welcome to Xpendy, the smart way to cancel subscriptions and contracts.
At Xpendy, we believe cancelling a subscription should be simple, fast, and stress-free. Since 2019, we’ve helped consumers worldwide easily cancel services they no longer need, all in just a few clicks.
Many companies make cancellations unnecessarily complicated. Hidden contact forms, long phone calls, unclear instructions, or slow responses can make the process frustrating. Xpendy removes that hassle by offering a simple online cancellation service that takes care of the process for you.
How Xpendy works
- Select the organisation you want to cancel
- Enter your details
- We generate and send your cancellation request
Our system automatically creates a legally formatted cancellation letter and sends it to the correct address of the service provider.
Whether you're cancelling a gym membership, streaming service, insurance policy, magazine subscription, or telecom contract, Xpendy helps you handle it quickly and easily.
Our service is secure, reliable, and trusted by thousands of users worldwide.
Need help?
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Our mission
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Contact info
Netherlands
- support@xpendy.com
- xpendy.com
2.4
Poor
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Why do I have to pay to cancel expendy
Why do I have to pay to cancel expendy? I cancelled one company and now I'm paying every month to expendy! WHY??
March 27, 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our service. I’d like to check our system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
I have no proof yet this is canceled…
I have no proof yet this is canceled thank you Mike Luksa
March 21, 2026
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services because you don’t know what happened to your cancellation letter. I’d like to check the system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do so, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Get rid of unwanted charges!
It took very little effort on my part to have the cancellation take place. Great feedback from the employees.
March 21, 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
No where did I see i would be charged…
No where did I see i would be charged for a subscription. And I would like to cancel it, if you could please help me with that...
March 21, 2026
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do so, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Surprised to find it COST to cancel 🤯
March 23, 2026
Reply from Xpendy
Hi,
Thank you for your review.
We really appreciate that you took the time and effort to review Xpendy. From your review, I understand that you’re not entirely satisfied because you weren’t aware that a one-time fee was required for our services. We’d like to check the system to see if there’s anything else we can do for you. To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order, the order number, or the IBAN number from which we debited the amount. Please email this information to complaints@xpendy.com.
Based on that information, I will contact you further regarding the options available.
I look forward to hearing from you.
Sara, Team Xpendy
Xpendy always dependable
Xpendy can always be counted on to get the job of canceling done.. easily, quickly and efficiently!
March 21, 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
You'll Be Glad You Did
I was glad I didn't have to be concern about canceling my subscription myself and was able to put the canceling in the hands of someone I knew would handle it for me.
I really appreciate the texts that were sent which kept me informed as to what was going on.
I would certainly use them again.
March 21, 2026
Reply from Xpendy
Thank you for your review.
Great that you submitted your cancellation letter via Xpendy! 💜 We hope to welcome you back on our website in the future, if you wish to cancel another subscription.
Sara | Team Xpendy
Reply from Xpendy
Thank you for your review.
Great that you submitted your cancellation letter via Xpendy! 💜 We hope to welcome you back on our website in the future, if you wish to cancel another subscription.
Sara | Team Xpendy
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do so, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Tried canceling Fubo
Tried canceling Fubo. Not successful so I used Xpendy to deliver a letter of cancellation to Fubo. So far so good.
March 20, 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
You did exactly what you promised.
February 28, 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Scam and fraud21
Have reported you to my bank and they are blocking all unauthorised future payments .Will be treated as fraud if it continues
March 21, 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do so, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Not something I wanted to be involved…
Not something I wanted to be involved with as I was only meant to be dealing with Ryan air.
March 16, 2026
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do so, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Reply from Xpendy
Hi,
Thanks for your review! It's great that you have had a positive experience with our service, we do our utmost for that! We look forward to seeing you back on our site in the future.
Sara | Team Xpendy
Starlink told me the certified letter did not work.
After everything was said and done, I received a billing from Starlink. I told them that I had cancelled through your company and they said they did not accept cancellations by mail. I had to go on line to cancel the service. I was lead to believe that your certified letter would take care of the cancellation which it did not.
March 16, 2026
Reply from Xpendy
Hi,
Thank you for your review.
I am sorry to hear that it is claimed the registered cancellation cannot be processed. I would like to check the system to see what I can do for you.
For this, I need your details. I can find the order under the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on this, I will contact you further regarding the options.
I hope to hear from you and wish you a pleasant day!
Sara, Team Xpendy
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