XXL Sport och Vildmark Reviews 

Ordered a flashlight online as a gift to my dad. They sent me a used product in a damaged box. Not a nice gift to give to someone!
Poor customer service, took me 2 weeks to get a pre-written email.

You can only get in touch with their online shop by email. They dont have a phone number. And they dont answer emails. I will never again order from them. Horrible experience.

I was in XXL Bromma with my 7 yrs old daughter and she saw a ball on the floor so she told if i wanna kick the ball with her. I said yes sure, so we start kicking the ball not hard but really calm. Suddenly out of nowhere came this woman and told is that we not allowed to play football here. Wow but its a sports shop, my daugther look chocked and i was chocked too. How can a sport shop, one cannot try to kick a ball. I cant see the point here, the woman shouldnt work there. For that reason i wont come back again to XXL. The shop need more competent personal who like sports, not just to work in the shop.

Nobody has replied to my email sent last week about wrong product I recieved

I've purchased 2 bikes from XXL and thank you for such great service! I recently purchased a child's bike from XXL for my son and today I purchased an electric bike for myself. The staff were excellent and very helpful and both purchases were exactly what I wanted. I always check XXL for anything sport related and usually find exactly what I need at a competitive price. Thank you so much!

Very aggressive and "cheap" marketing techniques.

Very nice experience ..especially in XXL on the way to Lanna

I had never experienced online customer service sooooo extremely bad before XXL.se. Amazing....

Fast and friendly customer service. :) I bought a GX PRo 18 gravel bike during an autumn sale, where the price for this specific bike was reduced by 2000kr. Three weeks later they have had an other sale, this time a 20% sale on all bikes, resulting in a price further reduced by 800kr for this bike.
I was annoyed first, of course, because of missing the better price. However, after contacting customer service the sale-price difference was refunded as part of their "prisgaranti" scheme within an hour. :)
Bra jobbat!

Nice products, good prices, and fast shipping to the shop and pick up is done very easy!

On the 2nd of April, I purchased a bike at XXL online shop. The bike was delivered to me a week after. When I started to assemble it, I noticed that the brake disk on the front wheel was bent, which prevented the wheel from rotating. After a week of e-mail negotiations, I sent the wheel back to the shop for replacement. More than three weeks after I sent it, on the 20th of May, I received the replacement wheel, which had a functional brake. So I assembled the bike and went for a ride. After 10 minutes of riding, the right pedal fell off. The pedal holder's inner screw turned into metal dust. I wrote to XXL support about it, and then sent the bike for reclamation on the 4th of June. They confirmed that they've received it on the 12th of June, and told me that the reclamation process can take up to 30 days. I wrote to them a couple times after that, and they didn't give any specific answer. On the 12th of July, they wrote that their workshop has still not answered about my reclamation, and asked me to wait more. I don't think it's acceptable. This deal already took three and a half months, and it's still not over!

Supernöjd. Snabb service o vänligt bemötande

Fick hjälp med prisgaranti på bästa möjliga sätt!

Supernöjd!