Your Financial Assurance - YFA Reviews 

138
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and dedication, often going above and beyond. Reviewers highlight the smooth, stress-free, and easy process, appreciating the clear communication and thorough explanations. Customer service is described as attentive, responsive, and supportive, with staff always available to provide guidance. People frequently secured the best possible rates and deals, resulting in significant savings and better terms. Many consumers express strong loyalty, indicating they would repeatedly use the service and highly recommend it to others.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the knowledge, efficiency, and transparency... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism and responsiveness... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting that they received the best... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laurence at YFA was absolutely incredible from start to finish. My situation was complicated - working overseas, contractor, seafarer status, with long periods of time off - and he managed to secure m... See more

Rated 5 out of 5 stars

Laurance at Your Financial Assurance has now sorted three mortgages for me, and I honestly wouldn’t go to anyone else. His service is top-notch—super patient, always takes the time to explain everyt... See more

Rated 5 out of 5 stars

Laurence's expertise is second-to-none and his knowledge of the products and lenders is really crucial for complex matters such as mine was, and which without him wouldn't have been possible on the hi... See more

Rated 5 out of 5 stars

Laurence helped me and my Wife get our first mortgage and his service was first class. I strongly recommend people seek his financial advise and services as everything was done for us and his guidance... See more


Company details

  1. Mortgage Broker

Written by the company

Your Financial Assurance 🚀 — Your trusted partner for mortgages, protection, later life lending, equity release, and private health insurance. We’re here to guide you through every stage of life with expert financial solutions tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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4.9

All reviews

(138)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamless Remortgage Experience – Highly Recommend Laurence

This is our second time using YFA for a remortgage, and once again, the process was smooth and stress-free. Laurence is highly professional yet friendly and approachable, always willing to take the time to answer any questions and explain everything clearly and thoroughly.

We wouldn’t hesitate to recommend Laurence to anyone looking for expert mortgage advice. His knowledge, patience, and commitment to providing a seamless experience truly sets him apart.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Service excellence

Service excellence, we come to expect nothing less from Lawrence and YFA. Seamless process from start to finish. Informative and proactive guidance throughout.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! I’ve been using YFA for the last 4 years and have never been disappointed.

Really knowledgeable, provide sound advice, easy to talk to, and always keep on top of things throughout the process.

June 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Exceptional Service & Communication – Highly Recommended!

We had an incredible experience working with Laurence. From start to finish, he was professional, proactive, and incredibly communicative. No question was too small, and every step of the process was explained clearly and with great patience.

What truly stood out was his responsiveness; whether it was a quick email, a phone call, or just checking in, we always felt supported and informed. Laurence made the whole process of buying a house and then renewing our mortgage feel smooth and manageable.

If you're looking for someone who genuinely cares, keeps you in the loop, and goes above and beyond to get the job done, I can't recommend Laurence highly enough. An absolute standout in his field!

June 12, 2025
Rated 5 out of 5 stars

Remortgage

Laurence was a pleasure to work with. He helped me remortgage and found the best rates. The process was very smooth and he made things very easy to understand. Would highly reccomend!

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

I was impressed and reassured by…

I was impressed and reassured by Financial Assurance .Laurence was proffessional and reassuring. He offered a much more personal service than any other mortgage advisors before. I felt well supported which gave me added confidence throughout the whole process of purchasing our new home.I would not hesitate to use this service again.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Laurence is amazing

Laurence was excellent and I can’t praise him enough. He helped me understand every piece of information to help me get my first home. He went above and beyond + some more. He was happy to answer any questions that I had, any time of the day. 100% recommend him to anyone and everyone.

December 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Laurence was extremely helpful

Laurence was extremely helpful, went above and beyond explaining everything to me and made sure I understood every part of the process. I would highly recommend to anyone. I can't thank him enough for the assistance he gave me when purchasing my first property.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great company!

I had an exceptional experience working with Lawrence from Your Financial Assurance. From start to finish, he demonstrated outstanding professionalism, deep industry knowledge, and a genuine commitment to finding the best deal for our needs. He took the time to explain every step of the process clearly and were always available to answer questions—no matter how small! What really stood out was his ability to simplify what can often feel like a stressful and confusing process. Thanks for the guidance, everything moved quickly and smoothly, and I felt confident in every decision. I would highly recommend Your Financial Assurance to anyone looking for expert mortgage advice delivered with care and integrity.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I worked with Laurence to remortgage my property and received a professional service with great communication. Highly recommend.

June 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommend!!!

Working with Laurence was an absolute pleasure from start to finish. From our very first conversation, he was knowledgeable, responsive, and incredibly supportive. Laurence took the time to explain all of my options clearly, answered every question, and made the entire mortgage process feel smooth and stress-free.

What really stood out was his attention to detail and genuine care for my financial well-being. By not just trying “close a deal” — he made sure I was comfortable and confident with every step. Their professionalism and friendly approach made what could have been a daunting process in the current climate; feel manageable

I can’t recommend them highly enough!

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and Informative, Your Financial Assurance.

Your Financial Assurance was incredibly professional when advising me on my most recent Mortgage renewal. Different products and scenarios were presented and explained to me by Laurence Penn. No point did I feel under any pressure to make a decision. Any questions I had were heard and responded to in detail with further explanation when needed. I will be sure to use Your Financial Assurance when my mortgage is due for renewal.

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service …

I’ve dealt with Laurance for a year now on multiple deals , I’ve never worked with Anyone as attentive and caring amd professional , he really does make sure I understand every part of the process and the ending , we will continue to do many deals as I’m a developer , and I’m sure our business will grow together as time goes on , keep going Laurance just as you are ,

May 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Open, transparent and always available

Lawrence was godsend! He took all our stresses and worries away from the start of our mortgage process. He answered all our questions (there was 1000s!) Was transparent from start to finish and got us the best rate available. Have recommended him to all my family and friends already.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Laurence was fantastic! He made the whole mortgage process smooth and stress free. He got me the best deal and was great at answering any questions I had. Friendly and professional, would highly recommend.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

This company has provided an excellent service to me, my family and friend's over the years. I would recommend them every time.

July 3, 2024
Unprompted review

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