Your Financial Assurance - YFA Reviews 

138
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible support, patience, and clear explanations, making complex processes feel easy and stress-free. The service provided is frequently described as top-notch, with many highlighting the professionalism, knowledge, and dedication of the team in securing the best deals. People appreciate the exceptional customer service, noting prompt responses and a willingness to go above and beyond to ensure client satisfaction and understanding. Reviewers are particularly impressed with the favorable rates and terms secured, often surpassing other offers, and the efficient, smooth process from start to finish.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the knowledge, efficiency, and transparency... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism and responsiveness... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting that they received the best... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laurence at YFA was absolutely incredible from start to finish. My situation was complicated - working overseas, contractor, seafarer status, with long periods of time off - and he managed to secure m... See more

Rated 5 out of 5 stars

Laurance at Your Financial Assurance has now sorted three mortgages for me, and I honestly wouldn’t go to anyone else. His service is top-notch—super patient, always takes the time to explain everyt... See more

Rated 5 out of 5 stars

Laurence's expertise is second-to-none and his knowledge of the products and lenders is really crucial for complex matters such as mine was, and which without him wouldn't have been possible on the hi... See more

Rated 5 out of 5 stars

Laurence helped me and my Wife get our first mortgage and his service was first class. I strongly recommend people seek his financial advise and services as everything was done for us and his guidance... See more


Company details

  1. Mortgage Broker

Written by the company

Your Financial Assurance 🚀 — Your trusted partner for mortgages, protection, later life lending, equity release, and private health insurance. We’re here to guide you through every stage of life with expert financial solutions tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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4.9

All reviews

(138)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely professional

From start to finish Lawrence displays complete professionalism and actually made this experience a lot less painful. I would highly recommend him, he will take care and guide you through the headache that's taking out a mortgage.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Laurence

Laurence, Mortgage Advisor was very helpful whenever we had a question he answered straight away, he helped us find the best mortgage offer, very professional highly recommend him thank you so much again.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Remortgage

Great, efficient service, excellent communication. Lawrence managed to lock me in a fantastic rate in less than a day! Very strong recommendation from myself. Keep up the good work!

May 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Best of the best!

I could not recommend Laurence and Your Financial Assurance more highly. Buying our first home was definitely the most stressful proposition, with ever-chaging rates, deadlines and deals falling through at the last minute. But Laurence was a constant source of reassurance and guidance throughout the process. It's clear Laurence is an experienced professional and a perfect figure to have alongside you in the home-buying journey! Can truly say now that we have completed that I miss his humour, always there to provide a bit of levity at the tough moments!

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

2nd TIME USING MR PENN AND HIS TEAM EVEN BETTER THAN THE 1ST

Professional from start to finish, Laurence kept me updated and well advised all the way through. allowing me to relax and get on with things rather than stress and worry about what was gonna happen next !!! highly recommend this company and would love to do some more business in the near future, can't praise Mr Penn and his team enough so the best thing to do is give them a try and see for yourselves.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very profession, efficient service

I have used Your Financial Assurance three times for mortgage renewals in the last 10 years. I find the overall service to be very professional and of a high standard, with my borrowing needs always the priority. The level of communication throughout the process was regular and any enquiries I made by email or phone were dealt with by Laurence and the team, promptly. I always felt very well informed so that I could make the right decision and get the best rate with the right lender. I have happily recommended YFA to many friends and family since using them for mortgage services.

July 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Laurence was incredibly helpful…


Laurence was incredibly helpful throughout my entire mortgage process. He went above and beyond to provide clear, expert guidance and made everything easy to understand from start to finish. I truly appreciated his support and professionalism. I would highly recommend Laurence to anyone looking for mortgage advice and will definitely be using his services again in the future.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Having recently moved house with my family

Having recently moved house with my family my wife and I were delighted with the service Laurence and the team provided.

The level of contact and communication throughout the process was reassuring and friendly. We felt it was possible to ask questions and get immediate support in response.

I would highly recommend Laurence for his outstanding commitment and professionalism.

Dr Tom Bates

April 1, 2025
Unprompted review

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