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Yachew Reviews 457

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TrustScore 4 out of 5

4.2

e-Commerce Service
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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers had a great experience with this company. Customers frequently praise the helpfulness and kindness of the customer service team, noting their quick responses and effective solutions. Many people are happy with the delivery service, often receiving their products sooner than expected, even for international orders, and appreciate the secure packaging and fresh product quality. Reviewers also highlight the excellent product selection, finding rare or specific items not available elsewhere. However, some people were dissatisfied with their order experience, mentioning issues with delayed shipments, lack of tracking information, or items arriving damaged due to poor packaging. A few customers also reported problems with order fulfillment, where products were sold despite not being in stock, leading to further delays and communication issues.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Product

Users describe positive interactions with product. Many customers praise the product quality, noting items... See more

Order

Consumers have mixed experiences with ordering. Many customers praise the ease of ordering, quick dispatch,... See more

Customer service

Reviewers consistently express satisfaction with customer service. Many consumers highlight the fast,... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was the communication throughout the purchase, updating me on the shipping status, the price was phenominal, and speed of which they shipped the item, will make me a return buyer should ever the op... See more

Rated 5 out of 5 stars

Order something a week or so before Christmas.. the package was real late arriving but I live in America so I totally understood this delay could happen especially so close to the holidays. I got in t... See more

Rated 5 out of 5 stars

I found this shop by chance and it was the only place I could find a certain rare, nerdy item I wanted. Payment was easy, no shipping costs and no custom fee, despite shipping from the UK to the E... See more

Company replied

Rated 5 out of 5 stars

I ordered British product that is not available in Canada on December 27th. It was idespatched via International Royal Mail on December 29th. I was kept advised on shipping progress every other day. P... See more

Company replied

Company details

  1. e-Commerce Service
  2. Children's Toys Store
  3. Collectibles Store

Contact info

4.2

Great

TrustScore 4 out of 5

457 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

My very first order

My very first order. Good information flow over e-mail. I had a tracking number. It was much faster as expected. The parcel was packed protectedly. I can see myself ordering again.
I love the product! It is exactly as on the picture. And everything works as it should. I am glad I ordered it. So cool!

August 21, 2023
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Rated 5 out of 5 stars

Web site order.

I placed an order on the Web site without any difficulty. The site was easy to navigate, I found exactly what I needed, the price was reasonable in comparison to other sites, and the checkout process was fast, efficient and trouble-free.

My order arrived promptly in perfect condition and everything was to my entire satisfaction. Overall the seller provided a quick, efficient and courteous service.

July 27, 2023
Unprompted review
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