It was the communication throughout the purchase, updating me on the shipping status, the price was phenominal, and speed of which they shipped the item, will make me a return buyer should ever the op... See more
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Contact info
Unit 45 Parkhall Business Village, ST3 5XA, Stoke-On-Trent, United Kingdom
- support@yachew.com
- yachew.com
Replied to 47% of negative reviews
Typically takes over 1 month to reply
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The items came fast and well packaged…
The items came fast and well packaged exactly what I ordered
Great Site, Great Service, Item Great Quality
Items arrived in perfect condition. One star less because of the long time waiting for delivery. I order from other companies in the UK and it never took as long as yachew needed. But everything else is perfect. Service, quality, website. I like Yachew
So slow very little info on where order…
So slow very little info on where order was..and then had to pay import tax on items..they didn't arrive until after Christmas
Excellent service and communication
My son’s girlfriend wanted a difficult to find Funko Pop for Christmas. Not only did Yachew have it in stock, but at a reasonable price too.
I was wary as I had never heard of Yachew before. And I thought my fears were confirmed when it got to the estimated delivery date and my order wasn’t dispatched. But my email query was quickly answered and the item arrived a few days later. One very happy son and girlfriend!
Purchased the game
Purchased the game - Hues & Cues, for Christmas. Received sealed - no apparent issues. However, on opening the box noted the board was twisted and on reading instructions soon discovered much of the contents was missing.....! Forced to play another game. Currently waiting for a response for refund!!
I’m still waiting for my order & I’ve…
I’m still waiting for my order & I’ve had no response to any of my emails.
Great price, fast delivery
Great price and delivered well before the estimated delivery date
everything was perfect
Game is still listed as “order placed”…
Game is still listed as “order placed” but no sign of it being dispatched - have sent multiple emails and reached out on social media and no response - it’s a game for my sons Christmas present
Really slow dispatch
Really slow dispatch. Finally turns up. Heavy board game and a thin box with almost no packaging. The game was damaged and still waiting to hear back about getting a refund. This was our first order from yachew and looks like the last too.
It came on time and package was in good…
It came on time and package was in good condition I didn't expected that... I am planning to open over weekend to put it together 😌
Scam site, item not received
Scam site, item not received, I got a refund through PayPal but dont even waste your time.
Competitive prices
Competitive prices, personal service response when questions were asked. Great packaging. Would buy again.
Unfortunately it never arrived
Unfortunately it never arrived. I reached out to ask about it. No response. Reached out again they asked me to wait a week. I did. Still did not arrive. I reached out several times over the next few weeks. No response.
Brilliant
Brilliant. Got very hard to find funko at a very good price.
When emailed to ask questions, I recieved very quick replies. So helpful. Will definitely use again.
Thank you
Excellent company, products service
An excellent company offering the type of service that few seem to these days. Speedy delivery, great communications, friendly staff, and products as described (and very competitively priced too). Overall, a positive experience and I will use Yachew again in the near future.
I Didn't receive ordered product
I Didn't receive ordered product! Lost during shipping....
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