Yama Seafood Inc. Reviews 

914
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the seafood, highlighting its superior taste and texture for various culinary preparations. Many commend the meticulous packaging, ensuring products arrive frozen solid and well-protected. Reviewers frequently note the reliable and timely delivery, appreciating the excellent communication and proactive support. However, some customers also noted occasional product consistency issues, such as receiving thinner cuts or finding residual sinew. A few mentioned crab meat being small and ice-laden, or omakase boxes containing lower-grade fish, leading to disappointment regarding overall quality and sizing.

What people talk about most

Quality

Customers consistently note positive experiences with quality, often describing products as phenomenal,... See more

Product

Clients share positive opinions on product quality, with many reviewers praising the freshness and taste of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Order

Customers had positive experiences with order, frequently praising the easy and intuitive online ordering... See more

Service

People report positive experiences with service, often describing it as amazing, wonderful, and stellar.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality is unmatched, ensure you defrost properly to enjoy the superiority of superfrozen bluefin. Yama delivered my order on time, one item was missing and when I reached out that night, they c... See more

Rated 5 out of 5 stars

We ordered bluefin akami, bluefin chu toro, Loch Duart salmon, and Ora King salmon from Yama Seafood. Everything arrived frozen solid in insulated packaging and was clearly handled with care. The... See more

Rated 5 out of 5 stars

Super easy website to find exactly what you want, mine was sashimi grade fish for a private Omakase dinner for a client. Seafood arrived bang on time, packed well in ice. I had 2 types of Tuna, King S... See more

Rated 5 out of 5 stars

​Absolutely AMAZING fish!! I am definitely a sushi-snob, and while I’ve tried Catalina Offshore and E-Fish—both of which were fine—Yama is in a completely different league! The quality and taste are m... See more


Company details

  1. #3 of 7 best companies in Seafood Market

About Yama Seafood Inc.

Written by the company

Logo

Michelin Star Quality Seafood, Delivered Straight To Your Door

Established in 1980, Yama Seafood is renowned for supplying the highest quality seafood to a diverse range of clients, including prestigious Michelin Star restaurants. Now, we deliver that same seafood straight to your door.

Taste the difference of having your tuna cut from the same fish that we prepare for high end restaurants, by the same experienced masters. Explore our wide assortment of high-grade tuna, salmon, hamachi, uni, and sashimi-grade fish. You can even preorder seafood straight from Toyosu Market in Japan, the biggest and most renowned seafood market in the entire world.

Yama Seafood prides itself on delivering exceptional quality seafood coupled with outstanding customer service. The finest seafood in the world is now at your fingertips.


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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

914 reviews

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Replied to 86% of negative reviews

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4.7

All reviews

(914)

381 reviews in the last 12 months

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Rated 5 out of 5 stars

High End Sashimi and Sushi - Very Pleased

I ordered a range of premium fish for a sushi dinner party with guests accustomed to premium Japanese restaurant dining. The quality did not disappoint. My guests were highly complimentary. The order arrived in perfect condition, carefully packed, and on time. The online ordering experience was easy and intuitive.

May 13, 2026
Rated 2 out of 5 stars

Don’t take the bait (and switch).

The reality of the product did not come close to either expectation or any part of promised quality from the company. I highly recommend doing additional research for specific products you may be looking for, or take your chances on what you may receive from Yama.

For the price, the quality of the fish, as well as the rice, fell far below what was to be expected in fish grade, texture, flavor, and overall quality.

What was delivered versus what was marketed were two very different things.

I purchased from this company to prepare at home as a surprise for my spouse from Japan. This left us both very disappointed for many reasons.

If you purchase from Yama, be prepared for your order to be very random in its quality. On a scale of 1-5, your order can hit any of these numbers, even though you are presented with a very specific expectation.

Final review: not worth the money, or even close, due to randomness of their shipments, and the overall price of product.

Shipment was delivered on time and packaged well. Sadly, this is the only positive I can give Yama for this order.

May 7, 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Tristan,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations, especially for such an important surprise for your spouse.

At Yama, product quality and freshness are always our top priority. Since we work with fresh seafood, some variation can naturally occur based on seasonal availability and market conditions, but we understand your concern that the product received did not align with your expectations.

Please feel free to send pictures of the products you received to our email so our team can properly review the quality concerns and assist further.

We sincerely appreciate your honest feedback and the opportunity to improve.

Best Regards,
Yama Seafood team

Rated 1 out of 5 stars

The omakase box came with 6 bream… and…

The omakase box came with 6 bream… and one mackerel. All of which are cheaper fish with little to no flavor diversity. Quite disappointing

April 30, 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Eric,

Thank you for your honest feedback, and we’re sorry the Omakase Toyosu Fish Box did not meet your expectations.

Our Omakase selections are based on seasonal availability and the freshness quality from Toyosu Market, so the variety can change from week to week. We understand that receiving multiple bream with limited diversity was disappointing for your experience.

We truly appreciate your feedback, and for future orders, we’re always happy to accommodate special requests whenever possible, including preferences on specific fish varieties.

Thank you again for giving us a try and for helping us improve.

Best Regards,
Yama Seafood Team

Rated 5 out of 5 stars

Very professional.

Haven't had the chance to taste yet, but the delivery was on the exact day selected and everything was still frozen solid despite being shipped halfway across the country. Excellent work.

April 20, 2026
Rated 3 out of 5 stars

The ingredients are consistently good…

The ingredients are consistently good as always. However, 5 bags of salmon had broken vacuum seals. Although it doesn’t affect immediate use, it cannot be stored long-term. The quality of the vacuum packaging seems worse than before.

April 27, 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Thank you very much for your feedback and for your continued support.

We’re glad to hear that you’re happy with the quality of the ingredients. At the same time, we truly appreciate you bringing the vacuum seal issue to our attention. We understand how important proper packaging is, especially for longer-term storage.

We are currently working on improving our vacuum packaging by sourcing a new supplier that offers thicker, high-quality, food-grade bags (around 4 mil) to better protect the product during transit and storage.

Your feedback is very valuable to us, and we will continue to improve our packaging to provide a better experience.

Please feel free to reach out to us if anything we can assist you.

Best regards,
Yama Seafood team

Rated 5 out of 5 stars

Magnificent place to shop!

Yama has a wonderful variety of products. The website is very easy to navigate, and the customer service and contact is excellent! The packaging was comprehensive, and the shipping quite punctual!

April 22, 2026
Rated 5 out of 5 stars

Delicious

Delicious, fresh seafood! Very pleased. Packed in dry ice and delivered overnight.

April 20, 2026
Rated 3 out of 5 stars

MIXED REVIEW

The Uni was excellent. The Tuna had too much stringy connective tissue to be sold as O-Toro.

April 20, 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Bryan,

Thank you for your feedback.

We’re glad to hear you enjoyed the Maine Uni.
Regarding the O-toro, some connective tissue can be present due to the rich fat content of the cut, but we understand your concern and will review the quality of the batch you received with our team.

For future orders, you may consider trying our Chu-toro or Hagashi O-toro, which typically have less sinew and a smoother texture.

We appreciate your feedback and look forward to serving you again.

Best Regards,
Yama Seafood Team

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