Yama Seafood Inc. Reviews 

914
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the seafood, highlighting its superior taste and texture for various culinary preparations. Many commend the meticulous packaging, ensuring products arrive frozen solid and well-protected. Reviewers frequently note the reliable and timely delivery, appreciating the excellent communication and proactive support. However, some customers also noted occasional product consistency issues, such as receiving thinner cuts or finding residual sinew. A few mentioned crab meat being small and ice-laden, or omakase boxes containing lower-grade fish, leading to disappointment regarding overall quality and sizing.

What people talk about most

Quality

Customers consistently note positive experiences with quality, often describing products as phenomenal,... See more

Product

Clients share positive opinions on product quality, with many reviewers praising the freshness and taste of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Order

Customers had positive experiences with order, frequently praising the easy and intuitive online ordering... See more

Service

People report positive experiences with service, often describing it as amazing, wonderful, and stellar.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality is unmatched, ensure you defrost properly to enjoy the superiority of superfrozen bluefin. Yama delivered my order on time, one item was missing and when I reached out that night, they c... See more

Rated 5 out of 5 stars

We ordered bluefin akami, bluefin chu toro, Loch Duart salmon, and Ora King salmon from Yama Seafood. Everything arrived frozen solid in insulated packaging and was clearly handled with care. The... See more

Rated 5 out of 5 stars

Super easy website to find exactly what you want, mine was sashimi grade fish for a private Omakase dinner for a client. Seafood arrived bang on time, packed well in ice. I had 2 types of Tuna, King S... See more

Rated 5 out of 5 stars

​Absolutely AMAZING fish!! I am definitely a sushi-snob, and while I’ve tried Catalina Offshore and E-Fish—both of which were fine—Yama is in a completely different league! The quality and taste are m... See more


Company details

  1. #3 of 7 best companies in Seafood Market

About Yama Seafood Inc.

Written by the company

Logo

Michelin Star Quality Seafood, Delivered Straight To Your Door

Established in 1980, Yama Seafood is renowned for supplying the highest quality seafood to a diverse range of clients, including prestigious Michelin Star restaurants. Now, we deliver that same seafood straight to your door.

Taste the difference of having your tuna cut from the same fish that we prepare for high end restaurants, by the same experienced masters. Explore our wide assortment of high-grade tuna, salmon, hamachi, uni, and sashimi-grade fish. You can even preorder seafood straight from Toyosu Market in Japan, the biggest and most renowned seafood market in the entire world.

Yama Seafood prides itself on delivering exceptional quality seafood coupled with outstanding customer service. The finest seafood in the world is now at your fingertips.


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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

914 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(914)

381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been coming here for a while and…

I’ve been coming here for a while and the quality is absolutely unmatched. If you are looking for high-quality, sashimi-grade fish, this is the spot. The variety is excellent, and the fish is always incredibly fresh and clean. It’s a great place to pick up everything you need for a high-end sushi night at home. You won't find better quality anywhere else in the area.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

We are now a four time user of home…

We are now a four time user of home delivery from Yama. At first I was very hesitant considering delivery time and the product being fish. Yama in advance alerts you to expected shipping and delivery day and time. Especially important because we don’t want the delivery sitting outside for any period. Both Yama and the delivery service alerts us throughout the delivery Down to a projected hour. Perfect!
Product is packed like I have never seen before. Hefty cardboard box, insulated bag and individually wrapped pieces, all super frozen in some deep space freezing method beyond my understanding. Any item you need right away must sit in the fridge overnight. We also keep other specific items frozen until needed.

Ben Lira
Long Island NY

April 7, 2026
Rated 5 out of 5 stars

I had a great experience with Yama…

I had a great experience with Yama Seafood. The fish arrived incredibly fresh, and my family and I truly enjoyed every bite. The shipping was fast, well-packaged, and very professional, which made the whole process smooth and stress-free. Their customer service was also excellent—responsive, helpful, and easy to work with. I’ll definitely be ordering from them again and would highly recommend them to anyone looking for high-quality seafood delivered right to their door.

April 7, 2026
Rated 3 out of 5 stars

Shipment arrived quickly & was in good…

Shipment arrived quickly & was in good shape. I was just a bit disappointed in the quality of the uni. Uni was slimy & off-putting. We love uni but this was not ideal.

March 25, 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Mackenzie,

Thank you very much for your feedback, we truly appreciate you taking the time to share your experience.

Our Maine Uni is wild-caught (not farm-raised), which means there can sometimes be natural variations in texture and flavor depending on factors such as diet and ocean conditions.

That said, we understand your concern, and we’re glad we were able to assist your case with a full store credit for this quality issue.

We truly appreciate your support and feedback, as it helps us continue improving our products and service.

Please feel free to reach out to us if anything we can assist you.

Best regards,
Yama Seafood Team

Rated 5 out of 5 stars

Great Food and Customer Service

Although two orders of Udama that I had ordered did not arrive originally, their customer service team was excellent and provided an adequate solution quickly. The food that was delivered was great, particularly the salmon sashimi.

March 30, 2026

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