Yama Seafood Inc. Reviews 

914
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the seafood, highlighting its superior taste and texture for various culinary preparations. Many commend the meticulous packaging, ensuring products arrive frozen solid and well-protected. Reviewers frequently note the reliable and timely delivery, appreciating the excellent communication and proactive support. However, some customers also noted occasional product consistency issues, such as receiving thinner cuts or finding residual sinew. A few mentioned crab meat being small and ice-laden, or omakase boxes containing lower-grade fish, leading to disappointment regarding overall quality and sizing.

What people talk about most

Quality

Customers consistently note positive experiences with quality, often describing products as phenomenal,... See more

Product

Clients share positive opinions on product quality, with many reviewers praising the freshness and taste of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Order

Customers had positive experiences with order, frequently praising the easy and intuitive online ordering... See more

Service

People report positive experiences with service, often describing it as amazing, wonderful, and stellar.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality is unmatched, ensure you defrost properly to enjoy the superiority of superfrozen bluefin. Yama delivered my order on time, one item was missing and when I reached out that night, they c... See more

Rated 5 out of 5 stars

We ordered bluefin akami, bluefin chu toro, Loch Duart salmon, and Ora King salmon from Yama Seafood. Everything arrived frozen solid in insulated packaging and was clearly handled with care. The... See more

Rated 5 out of 5 stars

Super easy website to find exactly what you want, mine was sashimi grade fish for a private Omakase dinner for a client. Seafood arrived bang on time, packed well in ice. I had 2 types of Tuna, King S... See more

Rated 5 out of 5 stars

​Absolutely AMAZING fish!! I am definitely a sushi-snob, and while I’ve tried Catalina Offshore and E-Fish—both of which were fine—Yama is in a completely different league! The quality and taste are m... See more


Company details

  1. #3 of 7 best companies in Seafood Market

About Yama Seafood Inc.

Written by the company

Logo

Michelin Star Quality Seafood, Delivered Straight To Your Door

Established in 1980, Yama Seafood is renowned for supplying the highest quality seafood to a diverse range of clients, including prestigious Michelin Star restaurants. Now, we deliver that same seafood straight to your door.

Taste the difference of having your tuna cut from the same fish that we prepare for high end restaurants, by the same experienced masters. Explore our wide assortment of high-grade tuna, salmon, hamachi, uni, and sashimi-grade fish. You can even preorder seafood straight from Toyosu Market in Japan, the biggest and most renowned seafood market in the entire world.

Yama Seafood prides itself on delivering exceptional quality seafood coupled with outstanding customer service. The finest seafood in the world is now at your fingertips.


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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

914 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(914)

381 reviews in the last 12 months

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Rated 5 out of 5 stars

Continues to be excellent!

Ordered otoro, salmon belly, eel, rice, tamago, and a couple of other items. All was excellent.

It would be helpful to include directions for making sushi rice. I found a recipe on the website, but it took some hunting to find it.

We had a great dinner and the next day left-overs were excellent. We have ordered from Yama before, and we will continue to order from Yama!!

February 5, 2026
Rated 2 out of 5 stars

the crab meat was small and ice laden

the crab meat was small and ice laden, not very good flavor.

February 4, 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Mike,

Thank you for your review and for sharing your feedback.

We’re sorry to hear the Snow Crab Meat did not meet your expectations. If you experienced any issue with the product for your future order, please feel free to take photos and send them to support@yamaseafood.com

We’re always happy to review and assist when something seems off.

By the way, our Snow Crab Meat is manufactured in Japan, and we handle the distribution and shipping. We will certainly pass your feedback along to our vendor for review and potential improvement, as quality variations can occasionally occur depending on the production lot.

We appreciate you bringing this to our attention.

Best Regards,
Yama Seafood Team

Rated 1 out of 5 stars

Everything arrived frozen

Everything arrived frozen, I messaged customer service immediately but no response. This is the second time this has happened. I don't think I'll order from this company again.

January 22, 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Danny,

Thank you for your feedback, and we’re truly sorry for your experience.

We did attempt to reach out several times to better understand and assist, but we completely understand if the timing wasn’t convenient. Your satisfaction is very important to us.

Please feel free to contact us anytime at support@yamaseafood.com
, we would genuinely appreciate the opportunity to make things right.

We truly value your support and look forward to serving you again in the future.

Best regards,
Yama Seafood Team

Rated 5 out of 5 stars

Purchased this for my parents who have…

Purchased this for my parents who have been having a tough time buying whole bass locally on the east coast. They loved how it was packaged, arrived, and how fresh it tasted. I will definitely be purchasing more for them.

January 28, 2026
Rated 1 out of 5 stars

If I could give it 0 stars I would

If I could give it 0 stars I would. My order was delayed and I also received fish that made me sick after eating it.

January 20, 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Savannah,

We’re sorry to hear about your experience. After reviewing your order, we confirmed it was delivered on time per UPS’s schedule.

As a courtesy, we already issued a full refund for the Bluefin O-Toro, even without photo documentation.

We’re also reviewing the batch with our QC team. There have been no other reported issues, but we take all feedback seriously.

Thank you for sharing your experience.

Best Regards,
Yama Seafood Team

Rated 4 out of 5 stars

Great service

Great service. Dry ice has half melted but the fish and seafoods are intact. High quality sashimi better than many competitors.

January 7, 2026

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