Yama Seafood Inc. Reviews 

914
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the seafood, highlighting its superior taste and texture for various culinary preparations. Many commend the meticulous packaging, ensuring products arrive frozen solid and well-protected. Reviewers frequently note the reliable and timely delivery, appreciating the excellent communication and proactive support. However, some customers also noted occasional product consistency issues, such as receiving thinner cuts or finding residual sinew. A few mentioned crab meat being small and ice-laden, or omakase boxes containing lower-grade fish, leading to disappointment regarding overall quality and sizing.

What people talk about most

Quality

Customers consistently note positive experiences with quality, often describing products as phenomenal,... See more

Product

Clients share positive opinions on product quality, with many reviewers praising the freshness and taste of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Order

Customers had positive experiences with order, frequently praising the easy and intuitive online ordering... See more

Service

People report positive experiences with service, often describing it as amazing, wonderful, and stellar.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality is unmatched, ensure you defrost properly to enjoy the superiority of superfrozen bluefin. Yama delivered my order on time, one item was missing and when I reached out that night, they c... See more

Rated 5 out of 5 stars

We ordered bluefin akami, bluefin chu toro, Loch Duart salmon, and Ora King salmon from Yama Seafood. Everything arrived frozen solid in insulated packaging and was clearly handled with care. The... See more

Rated 5 out of 5 stars

Super easy website to find exactly what you want, mine was sashimi grade fish for a private Omakase dinner for a client. Seafood arrived bang on time, packed well in ice. I had 2 types of Tuna, King S... See more

Rated 5 out of 5 stars

​Absolutely AMAZING fish!! I am definitely a sushi-snob, and while I’ve tried Catalina Offshore and E-Fish—both of which were fine—Yama is in a completely different league! The quality and taste are m... See more


Company details

  1. #3 of 7 best companies in Seafood Market

About Yama Seafood Inc.

Written by the company

Logo

Michelin Star Quality Seafood, Delivered Straight To Your Door

Established in 1980, Yama Seafood is renowned for supplying the highest quality seafood to a diverse range of clients, including prestigious Michelin Star restaurants. Now, we deliver that same seafood straight to your door.

Taste the difference of having your tuna cut from the same fish that we prepare for high end restaurants, by the same experienced masters. Explore our wide assortment of high-grade tuna, salmon, hamachi, uni, and sashimi-grade fish. You can even preorder seafood straight from Toyosu Market in Japan, the biggest and most renowned seafood market in the entire world.

Yama Seafood prides itself on delivering exceptional quality seafood coupled with outstanding customer service. The finest seafood in the world is now at your fingertips.


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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

914 reviews

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Replied to 86% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(914)

381 reviews in the last 12 months

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Rated 1 out of 5 stars

food poisoning from Urchin

Yama seafood tried to flag my review but was unsuccessful (of course, I’m telling the truth). I was totally scammed by the good reviews. It seems that this store is trying to hide all the bad reviews by flagging them to the platform.

food poisoning from Urchin, asked for return from Original Payment method but no response and they only returned via store credits, there were things in my purchase out of stock but I received no notification, received sashimi grade salmon with blood, but it’s after 24 hours within receiving the item so they won’t refund. Never ever ever coming back.

January 13, 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Thank you for your feedback. We’re sorry to hear about your experience.

After reviewing your account, store credit was issued in July 2025 with your accepted for the reported items Uni and was successfully used store credits for orders placed in September 2025 and January 2026. As the issue was already resolved and the credit fully used, we’re unable to issue an additional refund to the original payment method from July 2025's order.

We also confirmed that no items were missing from all of orders. All of our salmon is sashimi-grade, handled under strict food-safety standards, and safe to consume raw.

We apologize that this experience did not meet your expectations and appreciate your feedback.

Best Regards,
Yama Seafood Team

Rated 3 out of 5 stars

Ordered the premium Japan otoro

Ordered the premium Japan otoro. Was shipped timely, packaged properly, and arrived frozen solid and on time. However, maybe I just got a bad piece, but I wasn’t satisfied with the quality of the fish. Not terrible, but just a below average piece of Toro with quite a few bites having a bit an intestinal/offal type flavor that was off putting. For roughly $150 a lb and it being their premium option, it was very underwhelming. I’ll look elsewhere for my next Toro purchase

January 16, 2026
Unprompted review
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Thank you for your review and for sharing detailed feedback.

We’re glad to hear the order arrived on time and well packaged, but we’re sorry the quality didn’t meet your expectations, especially for our Japan Premium O-toro. Quality can vary slightly by piece, and your feedback is important to us.

If you’re open to it, please feel free to email us photos of the O-toro you received along with your experience at support@yamaseafood.com

We’ll be happy to review it and share your feedback with our QC and processing teams to continue improving.

We truly appreciate you taking the time to let us know.

Best Regards,
Yama Seafood Team

Rated 5 out of 5 stars

Yama is the best

Yama is the best.

Good sized Hamachi Kama with such succulent yellowtail. So tasty.

Hokkaido scallops are bad because they are so good that you can't eat any other scallops once you've enjoyed these....

January 12, 2026
Rated 4 out of 5 stars

I ordered my crab on December 23rd for…

UPDATE: Yama reached out and is shipping me a replacement for free, and was very responsive in their correspondence with me. Its great when a company will do what's right for their customers, and want to build that relationship with them. Improving my rating from 2 to 4 stars (can't give 5 since first order was delayed)

I ordered my crab on December 23rd for a party on New Years Eve out of town. It was supposed to be delivered on the 29th, in plenty of time for new years. I recieved notification on the 29th that my order was delayed. It was supposed to arrive on the 30th, so I rearranged my plans to leave town to wait for the order, and then was notified that it was delayed until the 31st, when I was out of town. I tried to re route the crab to the location I was going to, and it got re routed back to its original destination, and I didn't recieve the crab until Jan 2nd...and it was warm. Very disappointed in the response rate here, and I basically lost money on this. I will be finding somewhere else to purchase seafood.

December 28, 2025
Rated 3 out of 5 stars

Pricy for what shows up

Pricy for what shows up. I ordered sushi grade salmon and tuna. They came in the tiniest flattened pancake. They were about the size of my palm and maybe a 1/4" thick and were $25+ a piece! They say they supply Michelin restaurants but I've never been anywhere where the tuna and salmon were not blocks but pancakes. I also ordered shimaaji and kanpachi which were really fresh and large fillets BUT because they charge by weight, they charge an extra $43 catch weight just in case it's heavier than they expect. They did send me an updated invoice with the correct weights but I have yet to see it change on my credit card. Overall, disappointed but would probably still order again ONLY the harder to find cuts unless I find another place where I can order all the fish at the same time.

January 8, 2026
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Ryuki,

Thank you for your feedback.

Our tuna and salmon are portioned by weight according to the website 0.4-0.6lb /pc, so sizes can vary depending on the cut.

For items sold by catch weight (like kanpachi and shima-aji), the final price is based on the actual packed weight. In your case, the catch-weight adjustment was removed from the final invoice, so you were not overcharged.

We’re glad you enjoyed the shima-aji and kanpachi, and we truly appreciate your honest review.

If you have any questions, please feel free to reach out to support@yamaseafood.com

Best regards,
Yama Seafood Team

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