Yes Bebe Reviews 973

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Customer service was incredible, the products we bought were very high quality, amazing range of toys and books available. Couldn’t fault a thing, best experience with any business we’ve had in a long... See more

Company replied

Rated 5 out of 5 stars

Recently ordered a rabbit hutch which unfortunately wasn't in stock with no ETA. Communication was prompt and helpful and I was issued with a speedy refund. Thank you Katie @ Yesbebe. I will feel c... See more

Company replied

Rated 5 out of 5 stars

Fantastic company. Have been ordering from here for over 6 years now. Customer care team are superb and super quick at getting back to your questions. Postage is always very quick. Product on offer ar... See more

Company replied

Rated 5 out of 5 stars

High quality of products!!!, I just can not recommend more the Omie lunch boxes, good quality, and practical design later, if by any circumstance one piece breaks or lose, you can find spare replaceme... See more

Company replied

Company details

  1. Toy Store
  2. Baby Store
  3. Children's Toys Store

Written by the company

Eco and socially conscious shopping for babies, children and adults! A wide variety of children's clothing, toys and nappies and an ever expanding offering of eco-friendly homeware. Run by parents for parents. A small group that started with a husband and wife at home. You won't get flashy marketing or advertising as it's all done by ourselves. We believe in providing the best for the future of our children and planet. We aim towards minimising waste - in particular plastic - and caring for others around us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

973 reviews

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Rated 5 out of 5 stars

Great service and items all fairly…

Great service and items all fairly priced. Wanted to order some frugi and a dinkum doll! So much better than going to frugi direct who have had all sorts of issues.

January 28, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're so pleased that you're happy with our services, and that you're happy with our prices too! Katie x

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Rated 5 out of 5 stars

Perfect 👍🏼

Items I ordered were absolutely beautiful, even better than I was expecting. The quality was perfect and delivery was fast and efficient. No issues at all, a great experience with Yes Bebe as always, one of my favourite stores to shop with.

February 3, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We are so pleased to hear you are happy with your purchase, and that we could get it to you quickly too. We're so honoured to be one of your favourite stores! Katie x

Rated 5 out of 5 stars

Received a flawed item and they were so…

Received a flawed item and they were so helpful and very quick to respond. New item is on its way.

February 1, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're so sorry about the problem you experienced with your purchase, but we're so grateful that we could get it resolved for you. Thank you so much for your patience too while we waited to be able to send it! Katie x

Rated 5 out of 5 stars

Quick delivery

Quick delivery, easy to use website

January 25, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We are so pleased that you got your purchase quickly, and that you found our site easy to use! Katie x

Rated 5 out of 5 stars

Great company

Really love this company. I’ve got some great things and I’m particularly love the book section. Items are delivered speedily :-)

January 24, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're so grateful that you love Yes Bebe, and that you would give us a 5* rating. We're so pleased that you like our book selection and delivery services too. Katie x

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Rated 5 out of 5 stars

Coolest ever tubes

Great delivery. Good product. Amazing. My grandson will love them.I love them!!

January 30, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're so please to hear you're happy with our delivery service and your purchase too! Katie x

Rated 5 out of 5 stars

My toddler loves this lunchbox

My toddler loves this lunchbox, she loves the colours and we love the compartments and the thermos for keeping her lunch nice & warm. Best price around and speedy delivery. Very happy with this purchase.

January 30, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're so glad that your little one loves her lunchbox, they're fantastic! And we're so pleased that you're happy with your purchase and how quick that we could get it to you. Katie x

Rated 5 out of 5 stars

Quick and easy service

January 30, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We are so pleased that you found our services to be quick, and easy to use! Katie x

Rated 5 out of 5 stars

Quality items

Quality items, fast delivery with information all along the way of the package status.

January 18, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're so pleased that you are happy with the quality of you items and that we could get them to you quickly! Katie x

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Rated 5 out of 5 stars

Very pleased with all my purchases

Very pleased with all my purchases. Grandson loved them!

January 20, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We are so glad that you (and your grandson!) are happy with your Yes Bebe purchases! Katie x

Rated 5 out of 5 stars

Lots of lovely things for little ones and good price

I bought a goose teddy for my toddler who adores geese. The teddy’s quality is excellent, the price was very good and we received it pretty quickly after ordering. There are a lof of things on the website so we will definitely buy toys on it again!

January 24, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We are so pleased to hear that your little one is happy with their new goose teddy, and that you are happy with the quality. We're really honoured that you would choose to shop with us again! Katie x

Rated 5 out of 5 stars

Lunchbox

Great product and quick delivery

January 26, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We are so pleased to here you are happy with your lunchbox purchase and that it could be delivered quickly! Katie x

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Rated 1 out of 5 stars

Please avoid if you don't want to loose your money and have stress free shopping

It's been over a week and I still have no information where is my missing item! Customer service is just appalling, for over a week I have had the same copy/paste useless and disrespectful response from 2 of their advisors! I regret placing order with this scam company but luckily my missing item was just 5£ worth

January 23, 2023
Unprompted review
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Reply from Yes Bebe

We take real complaints very seriously and we hope to resolve this with you. You first contacted earlier this week and our CS team have been nothing but polite, trying to ask if there was damage and asked you to keep packaging. We have CCTV in place to solve any mysteries like this, and as suspected, the card was in the box. Yoto cards are very small and can easily be missed when unpacking parcels. We take this feedback seriously and will be working on ways to avoid customers accidentally throwing them away.

Rated 4 out of 5 stars

Lovely products which arrived promptly…

Lovely products which arrived promptly just before Christmas. I bought a BigJigs item which broke and customer service have been helpful in trying to resolve the issue.

December 20, 2022
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're so glad that your purchase arrived in time for Christmas. We can't apologise enough that you had an issue with one item, but thank you so much for working with us so we could get it sorted out! Katie x

Rated 5 out of 5 stars

Quick service and amazing products

Quick service and amazing products. I have ordered many items from Yesbebe and I have never been disappointed.

January 19, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're so pleased that we were able to offer a fast service and that you are happy with your purchases. I'm really glad that you have had positive Yes Bebe experiences, and thank you for choosing to shop with us! Katie x

Rated 5 out of 5 stars

All good!

Great experience, found exactly what I was looking for on sale. Fast shipping and items exactly as described.

January 14, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're really glad that you found what you were looking for, and that it was on sale too! I'm so pleased it arrived quickly and was as expected. Katie x

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Rated 5 out of 5 stars

Lottie dress-up set= happiness

We were very happy with the ease of finding the lovely Lottie dress-up set, and the purchase process. I'd not heard of Yes Bebe before but will definitely be heading back for other bits 🙂

January 7, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're so glad you were able to find what you were looking for, and that your first shopping experience with us was positive! Katie x

Rated 5 out of 5 stars

Good price for Yoto mini

Good price for Yoto mini. Quick deliver. No issues.

January 19, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're so pleased to hear you were able to find what you wanted at a good price, and that it was delivered quickly and safely too! Katie x

Rated 5 out of 5 stars

Happy with the service and product

Quick delivery, product as shown and cheaper than other websites, happy with the purchase, would reccomend.

January 14, 2023
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Reply from Yes Bebe

Thank you so much for sharing your feedback with us. We're so pleased that you are happy with your purchase and that you could find it with us at a good price. We're very honoured that you would recommend us too! Katie x

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