My Son just ran a ponzi scheme On Yield App I am His Father I have been posting everything wrong with Tim Frost CEO Good Luck getting your money back He has allowed others to use My POA against... See more
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One of the best projects of its kind - run by people who really know their way around crypto and don't risk users' deposited funds. They have survived the worst collapses in the market - there has nev... See more
Company replied
Had a good experience with Yield App going through KYC, depositing funds (fiat and crypto), swapping and staking / locking YLD. Ran into a small bug with the fiat deposit that was quickly resolved by... See more
Company replied
- the desktop client is designed well and is easy to use; - depositing is easy; - the yields they pay are quite high, wondering if the risk/reward ratio is in place. i'd like to see more transpare... See more
Company details
Contact info
Harju Maakond, Nõmme Linnaosa, Rännaku pst 12, 10917, Tallinn, Estonia
- social@yield.app
- yield.app
You should know
2.6
Poor
193 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service
Great service, best apy on market, always reply, never stopped withdrawals.
May 1, 2023
Unprompted review
Reply from Yield App
Dear Łukasz Granica,
Thank you for your positive feedback. We're thrilled to hear that Yield App has lived up to your expectations.
Our team is dedicated to delivering an excellent customer experience, and we're glad to know that we've met your needs. We appreciate your support and look forward to continuing to serve you in the future.
Best regards,
The Yield App Team
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One of the best projects
One of the best projects of its kind - run by people who really know their way around crypto and don't risk users' deposited funds. They have survived the worst collapses in the market - there has never been a problem with withdrawing money. They prioritize the safety of their users' funds. Maybe the project is not growing spectacularly fast, but they give a sure profit in uncertain times. Their plans for development show that they will continue to grow and develop.
October 1, 2022
Unprompted review
Reply from Yield App
Dear Bogusław Chyła,
Thank you for your positive feedback. We're thrilled to hear that Yield App has lived up to your expectations.
Our team is dedicated to delivering an excellent customer experience, and we're glad to know that we've met your needs. We appreciate your support and look forward to continuing to serve you in the future.
Best regards,
The Yield App Team
I'm client on Yieldapp for 2+ years
I'm client on Yieldapp for 2+ years, never had problem with withdrawal funds or something. Team always is open for help with everything. They didnt crash while Luna went down, when Celsius went down and when FTX went down.
May 1, 2023
Unprompted review
Reply from Yield App
Dear W M,
Thank you for your positive feedback. We're thrilled to hear that Yield App has lived up to your expectations.
Our team is dedicated to delivering an excellent customer experience, and we're glad to know that we've met your needs. We appreciate your support and look forward to continuing to serve you in the future.
Best regards,
The Yield App Team
Reply from Yield App
Dear Ahmad,
Thank you for your positive feedback. We're thrilled to hear that Yield App has lived up to your expectations.
Our team is dedicated to delivering an excellent customer experience, and we're glad to know that we've met your needs. We appreciate your support and look forward to continuing to serve you in the future.
Best regards,
The Yield App Team
suitable
it is not good App for Indians so it is not suitable for Indians it is suitable for Europe country so it is good for those people
February 28, 2023
Reply from Yield App
Dear customer,
Thank you for your positive feedback. We're thrilled to hear that Yield App has lived up to your expectations.
Our team is dedicated to delivering an excellent customer experience, and we're glad to know that we've met your needs. We appreciate your support and look forward to continuing to serve you in the future.
Best regards,
The Yield App Team
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Reply from Yield App
Dear valued customer,
Thank you so much for taking the time to share your positive experience with Yield App! We're thrilled to hear that you've enjoyed using our platform. Our team works hard to provide our customers with an exceptional experience, and it's rewarding to see that our efforts are paying off.
If there's anything we can improve further, please don't hesitate to let us know. We're always here to help you achieve your financial goals and will continue to work hard to exceed your expectations.
Thank you again for your support, and we look forward to serving you in the future.
Best regards,
The Yield App Team
Convenience
March 4, 2023
Reply from Yield App
Dear John,
Thank you for your positive feedback. We're thrilled to hear that Yield App has lived up to your expectations.
Our team is dedicated to delivering an excellent customer experience, and we're glad to know that we've met your needs. We appreciate your support and look forward to continuing to serve you in the future.
Best regards,
The Yield App Team
It has lived up to my expectations
March 3, 2023
Reply from Yield App
Dear Christopher,
Thank you for your positive feedback. We're thrilled to hear that Yield App has lived up to your expectations.
Our team is dedicated to delivering an excellent customer experience, and we're glad to know that we've met your needs. We appreciate your support and look forward to continuing to serve you in the future.
Best regards,
The Yield App Team
I would be fully satisfied when the…
I would be fully satisfied when the value of the yield token will reach again the value it had at the time I bought them to qualify for Diamond tier !!!
still a long way to go ...
hope you find solutions to sustain its value to higher levels !!!
best regards
Loïc.
February 28, 2023
Reply from Yield App
Dear Loïc,
Thank you for taking the time to share your feedback with us. We're glad to hear that you're enjoying your experience with Yield App so far.
We're committed to constantly improving our platform to ensure that our customers can achieve their financial goals, and we appreciate your support in this journey. Rest assured that we're working tirelessly to improve you experience.
We appreciate your continued loyalty to Yield App, and we'll continue to do everything we can to make your experience with us even better.
Best regards,
The Yield App Team
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Amazing job!!
February 28, 2023
Reply from Yield App
Dear Stavsoo,
Thank you for your positive feedback. We're thrilled to hear that Yield App has lived up to your expectations.
Our team is dedicated to delivering an excellent customer experience, and we're glad to know that we've met your needs. We appreciate your support and look forward to continuing to serve you in the future.
Best regards,
The Yield App Team
A great Platform in ''hard times''
A great Platform in ''hard times''! Yield have always delivered on their promises, I look forward to them going from strength to strength over the coming years.
February 28, 2023
Reply from Yield App
Dear Matt,
Thank you for your positive feedback. We're thrilled to hear that Yield App has lived up to your expectations.
Our team is dedicated to delivering an excellent customer experience, and we're glad to know that we've met your needs. We appreciate your support and look forward to continuing to serve you in the future.
Best regards,
The Yield App Team
Yield app is superb unfortunately Transak isn't
Yield app is superb unfortunately they work with transak (payments) and they Are layers and amatures. My KYC on transak is ongoing since 15.02.2023 when I complained my account on Transak was suspended
February 15, 2023
Reply from Yield App
Hi Kliencie,
Firstly, thank you for your kind words. With regards to Transak, we don't work with them directly. Rather, Transak is part of OnRamper, a third-party service that allows our customers to buy crypto with their credit or debit cards directly on the Yield App platform.
We are in the process of developing our own direct fiat on- and off-ramp, which will make the process of converting fiat to crypto on Yield App even easier.
Thanks for your continued support,
The Yield App Team
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Fascistic scammers!
January 3, 2023
Reply from Yield App
We have been able to make contact with this client to understand what prompted such a scathing review.
Due to sanctions against Russia, we were, like many other platforms, required to off-board Russian nationals. All clients were kindly asked to remove their assets from the platform. There were no instances where anyone was unable to do so.
We kindly asked Mikhail if there was anything we could have done to improve his experience. He confirmed that he was not scammed in any way, he was just understandably frustrated that Russian nationals were the target of sanctions.
Yield App is licensed and regulated in the EU. We don't decide on which countries are sanctioned, however we will always comply with regulations in order to continue to provide our clients with world class services and peace of mind.
The client deposited a very small amount of crypto, earned safely on their assets for a time and then withdrew the assets back in an orderly manner.
We have confirmed with Mikhail that he had no trouble withdrawing his funds.
Top crypto platform..
January 18, 2023
Unprompted review
Customer support is amazing
Customer support is amazing, Tim Frost and the Team is doing superb work
December 19, 2022
Unprompted review
Could be better
There are a few points I don't like. For example that there are only three withrawals per day possible. KYC obviousdly does not work around the clock and the earn deposits are locked.
Also they have no Mastercard like Nexo for example. Higher Yield only possible if you buy their Yield Token.
October 31, 2022
Unprompted review
Reply from Yield App
Hi Björn,
Thank you for your honest feedback. We only allow three withdrawals per day to minimise the possibility of fraud as we continuously monitor for suspicious activity on customer accounts.
Our KYC process typically only takes up to 20 minutes, but customers are informed that it can take up to 24 hours depending on the submitted documents and whether the identity verification is completed on the first try. We provide clear instructions on which documents are accepted, while our customer support team can also provide one-to-one support.
We do not currently offer bank cards but it is part of our future plans. In regard to our membership model, the interest rates do depend on the amount of staked and/or locked YLD, which allows customers to move up through the tier system and unlock additional perks. We provide more information on this topic in the FAQ section of our website and on the YLD token page.
We are sorry your experience with our platform has not met your expectations and we hope the major developments we have planned in the coming months with improve your future experiences with Yield App.
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Do not use Yield APP!! Too many red flags
I`m from Poland and have been using yield app now for over 6 months. I`ve had both super bad customer service, and never got a clear answer of what would happen if yield app would experience a bank run. So I started digging myself and started seeing so many different red flags. So about my account, i`ve had diamond tier almost right away because I thought good things about the team and also yield app because i have seen some good reviews from here ( I think most of these reviews are actually fake here) and fellow country people from youtube ( Piotr and others). I decided to first deposit 5 figures and than eventually had more than 6 figures in the platfrom.
Here is where ive started to see so many red flags. First of all once you get to over certain amount you get a RM. That RM is suppose to give you private support and also answer any questions that you have. So OFC i started asking questions about licenses, about what would happen if there would ever be a loss and every time i got different answers. On days when Crypto was dumping or going down a lot it was impossible to get any withdrawals through without a 24h delay.. 24h is such a long time, and many times when i tried to approach the RM or sent a support a ticket, never did i get any answers or if I did was way too late.. Only thing the support is doing is talk about Coffee. I mean its kinda a joke, yield app has a 200 million dollar aum and cant even get a decent support..
Ok, when did i hear about my RM and the head of RM Peter.. Was every time i withdraw a big amount. Questions where why did I do it, and if there is anything they can help me with. ( BIG RED FLAG )
Okay what about platform updates etc. For me its clear at this point that Yield app is trying to get customers stay as long as possible inside the platform. Its clear that the yield app has lost major amounts in AUM and if there would ever be a bank run yield app would be pretty much ruined. Everything from locking your YLD for more than a year is a big alarm bell. If there is constant diamond tiers buying up and going up why is the YLD dumping? well its clear to me its the team that is dumping it. Also their centralize wallet system gives them the opportunity to just take the money they get from customers like me that truly believed this is a great platfrom.
Every AMA is answered with some sophisticated macro economic update or a round answer that doesnt really give any insurance or any real answer.. Oh insurance, talk about steadystate... Endless amount of delays on products and overall the CEO Tim lying about how good and trustworthy their product is.
Also about their licenses. They really dont have any. Operating from Thailand without a crypto license is a super red flag for me.
Overall Too many red flags and way too many round answers. I ratter trust my mom with my life savings than Tim and his team.
October 31, 2022
Unprompted review
Reply from Yield App
Dear Petr,
We're disappointed to hear that your experience with Yield App has not met your expectations.
Since launch, aside from our unwavering focus on risk management, we have committed significant resources towards key areas including education and customer service to ensure we exceed industry standards.
To meet these objectives, we introduced the RM program to provide valued customers with a dedicated support contact alongside our broader 24/7 multi-lingual customer service support department.
Our efforts towards education can be viewed though our blogs, in our video tutorials, public interviews, on our website and through our executive memberships of various industry bodies and advocacy groups (GBBC, GDF); We believe that education alongside regulation is critical in promoting and developing a professional DLT ecosystem for all.
Your frustrations with the content of the AMA’s are noted and will be relayed to the respective teams. Our senior executives and managers chose this medium to provide transparency to our customers and we felt this was especially important during the summer months when markets were extremely volatile. These sessions whilst sometimes technical are designed to open engagement with the community and we would welcome you to have a personal conversation with our respective teams should you wish to understand more about the underlying economics of our products and risk models.
To ensure transparency is at the heart of how we operate, our AUM and user statistics are updated fortnightly and published on our website and each quarter we publish a detailed report that covers all aspects of the business. The AUM fluctuates naturally in line with prevailing market conditions and has no correlation with the customer support function of Yield App.
During the most volatile weeks and months of 2022, no withdrawals were suspended, all redemptions were processed within 3 hours for all customers across all assets. In circumstances where a large value withdrawal is submitted, our customer support team in line with our security and compliance SOP’s will sometimes ask additional questions or proof documents to ensure that safety of assets and customers on the platform.
To allay your concerns regarding licensing, Yield App is the platform brand that is one of several group companies. We are fully licensed (please see our website and the FIU registry for more information) by the Estonia FIU, an EEU regulator that has as of June 2022 has aligned its legislation with the European common market ahead of implementing MiCA. The group also consists of offshore registered managed fund entities and a Board of Investment approved administration office in Thailand. We have team members located globally and will continue to add licenses as we expand our product offering.
Once again, we are sorry to hear that your experience has been disappointing, we respect your position and that of all our customers. We would at the same time discourage anyone from committing their life savings to our platform or any other of that matter and will ensure that we continue to publish informative and educational content to ensure that our customers are able to make informed decisions based on their own personal circumstances and objectives.
Great App to get passive income everyday
I think the concept of YA is great. I have to contact the support for different reasons, and it always was nice help I get.
October 8, 2022
We had been watching the amount of…
We had been watching the amount of subscribers this past week and how the last day jumped so high, it was an impressive launch! The more users that sign on, will only give the company more exposure.
September 28, 2022
Unprompted review
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