Would have been 5 star but I didn't know the shed was in 2 parts and they were delivered separately on different days for some reason, fortunately I was in to receive the second part. Very pleased... See more
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Review summary
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Appliance (large air fryer) arrived well-packaged and on time. It is simple to use and generally makes life easier by meaning that we rarely need to use our large oven. However, its one negative poin... See more
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Order was delivered promptly. There was a problem when one of my items arrived in that a part was broken. Customer service was very quick to respond to my email and photos showing the damage and a rep... See more
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Order arrived very quickly and the delivery drivers unwrapped and assembled the sofa. The reason I only gave it 4 stars was because it is quite hard to sit on, otherwise the colour is exactly as the s... See more
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Company details
About Yimbly
Written by the company
YIMBLY | FIND IT, BUY IT, LOVE IT
Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.
Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.
We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.
Free Delivery On Orders Over £50
Written by the company
- Next Day Delivery also available
- All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.
Free 30 Days Returns Policy
If you're not entirely happy then just return it
We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.
Contact info
One Canada Square, E14 5AP, London, United Kingdom
- 0161 444 9879
- support@yimbly.com
- yimbly.com
4.1
Great
3K reviews
Asks customers to review
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Delivery as expected and service was…
Delivery as expected and service was good when a small problem with another delivery was dealt with promply.
May 15, 2026
Reply from Yimbly
Thank you for your feedback. We are pleased to hear that your delivery arrived exactly as expected and that your experience was a positive one. It is also great to know that when an issue arose with another order, it was resolved promptly. Ensuring efficient service and a reliable delivery experience is very important to us, and we appreciate you taking the time to share your thoughts.
All your staff were helpful but…
All your staff were helpful but unfortunately it was a long drawn out process to get a refund for faulty goods.
May 22, 2026
Reply from Yimbly
Thank you for taking the time to share your feedback. We are pleased to hear that our staff were helpful throughout your interaction. However, we are sorry that the process to receive your refund for the faulty items took longer than expected.
We always aim to resolve matters as efficiently as possible, and we understand how frustrating a delay can be. Your experience is valuable to us, and we will use your comments to help improve our service moving forward.
Reply from Yimbly
Thank you so much for your great feedback. We are absolutely thrilled to hear that you are pleased with the quality of your item, and that it arrived quickly and looks wonderful. Ensuring you receive your orders promptly and in perfect condition is always our priority, and it is wonderful to know we hit the mark for you. We look forward to welcoming you back again soon.
Reply from Yimbly
Thank you for your lovely feedback. We are delighted to hear that you experienced a very prompt and excellent service. Our team always strives to process and deliver everything as efficiently as possible, so it is wonderful to know we met your expectations. If you ever need any assistance in the future, please feel free to reach out. We appreciate your support and hope you enjoy your purchase.
Rubbish communications
This link does not tell me what item you wish me to review. I am trying to trace a review I posted earlier, basically saying that I was unable to try the garden vacuum cleaner until I had a chance to try it in the dry. I can't find it. None of your communications specify the item being reviewed, so I am unable to update my comments
November 15, 2025
Reply from Yimbly
Hello Roger
Thank you for getting in touch with us regarding your review. We completely understand the importance of being able to locate and update your feedback, especially when you need time to test an item like a garden vacuum cleaner in dry weather conditions.
To help you trace your previous comments and confirm the exact item details, we would love to look into this for you directly. Please send an email to our customer support team at support@yimbly.com with your account details or order number. We will gladly check our records, help locate your original post, and ensure you have the correct link to update your findings once you have had a chance to try it out.
The Yimbly Team
Very helpful
Very helpful, knowledgeable, friendly and quickly on the ball to organise a replacement when one of two boxes didn’t arrive.
May 19, 2026
Reply from Yimbly
Thank you for sharing your feedback. We are pleased to hear that our customer care team was knowledgeable, friendly and on the ball when it came to organising your replacement box so quickly. Ensuring your order is complete and resolved efficiently is always our priority, and it is wonderful to know we could get this sorted out for you without delay.
We appreciate you taking the time to review your experience with us.
very happy all around thankyou david
May 21, 2026
Reply from Yimbly
Thank you for your lovely feedback. We are so glad to hear that you are completely satisfied with your experience. We will make sure David hears about your kind remarks.
Reply from Yimbly
Thank you for your review. It is great to know that you received your delivery promptly. We appreciate your honest feedback about the cost of the goods and will take this into consideration as we continue to review our product range. For any further assistance, you can always contact us at support@yimbly.com.
Fast efficient delivery well packed…
Fast efficient delivery well packed good instructions bamboo rocking chair lovely and comfortable
May 14, 2026
Reply from Yimbly
Thank you for sharing this. We are pleased that your delivery was fast and efficient, and that the packaging and instructions met your expectations. Knowing you are enjoying the comfort of your new rocking chair is fantastic news.
Yimbly are brilliant both service and…
Yimbly are brilliant both service and delivery. The products are excellent too
May 14, 2026
Reply from Yimbly
Thank you for taking the time to share your feedback. It is fantastic to know that you found both our service and delivery brilliant, and that you are pleased with the quality of our products. We truly appreciate your support and hope you enjoy your purchase.
Would not recommend
Absolute disgrace took my £250 was awaiting my delivery information for almost 7 days after contacting them on several occassions when i started pursuing them they turned round and cancelled my order saying they could not deliver to northern ireland with no word of this when i ordered and only for constantly contacting would still not have heard from them. Willing to take my money but not keep me up to date. Would not recommend using this company if you live in the UK NI is part of the UK.
Awaiting my refund.
June 4, 2026
Unprompted review
Reply from Yimbly
Thank you for sharing your feedback. I understand it is incredibly frustrating to experience a delay with your delivery information, only to have the order cancelled later. Our system should provide clear delivery boundaries at the checkout, and I am sorry that this was not your experience. We are currently reviewing our geographic shipping restrictions to ensure this does not happen to another customer. We will ensure your refund is processed as quickly as possible.
Don’t deliver to NI but doesn’t say on website!
Ordered a bed and order went through.
Got a message from my bank to say I was refunded!
Don’t deliver to NI but didn’t state this on website!
April 15, 2026
Reply from Yimbly
Thank you for raising your concern regarding your bed order and the unexpected refund notification you received. We understand how confusing and frustrating it is to receive a cancellation confirmation after your order initially went through. unfortunately the Yimbly partner in question has temporary suspended their cooperation with logistics providers in Northern Ireland, therefore currently unable to arrange delivery to your address.
I have not been able to use it because…
I have not been able to use it because I find it difficult to switch on
May 13, 2026
Reply from Yimbly
We are sorry you're having trouble. We're here to help you. please reach out to our support team support@yimbly.com
Reply from Yimbly
We are so glad you are happy with your delivery! We appreciate your continued support.
Reply from Yimbly
We're sorry your issue persists. We're here to help. I can see that we have reached out to the courier to chase up your delivery and communicated this to you via email.
Excellent service from the person who…
Excellent service from the person who dealt with me
May 20, 2026
Reply from Yimbly
We're so glad you received excellent service! Thank you for your kind words.
Reply from Yimbly
We're glad to hear you appreciate our service. Thank you for your positive feedback!
Great product
Item delivered on time and well boxed, great price and excellent product. First use a fabulous success with using a smoker bbq food was melt in the mouth.
May 20, 2026
Reply from Yimbly
We are so happy to hear you enjoyed your product and had a fabulous first experience with your smoker BBQ! Thank you for your wonderful feedback.
Lovely bench and a great company to…
Lovely bench and a great company to deal with. Had an issue and they sort it out so fast.
May 19, 2026
Reply from Yimbly
Thank you so much for your lovely review. We are absolutely thrilled to hear that you are happy with your new bench and had a positive experience with us. Our team always aims to resolve any issues as quickly and efficiently as possible, so it is wonderful to know we hit the mark for you. We truly appreciate you taking the time to share your feedback, and we hope you enjoy your bench for many years to come.
Reply from Yimbly
Thank you for your review. We are delighted to hear that you are very pleased with your new furniture and the value it offers. We really appreciate your kind feedback and hope you enjoy your purchase.
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