Yimbly Reviews 2,949

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,778 reviews, reviewers had a great experience with this company. Customers frequently praise the efficient and prompt delivery service, often noting that items arrived quickly and were well-packaged. Many also commend the high quality of the products received, describing them as healthy, well-made, and as described. The overall service, from ordering to delivery, is consistently highlighted as excellent, with many appreciating the helpful and professional interactions. However, some customers also noted issues with product quality, such as items being difficult to clean, having broken parts, or not meeting expectations for durability or functionality. A few other people also felt that there were problems with their orders, including incorrect parts, misleading advertisements, or items arriving in multiple, uncoordinated deliveries.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with the quality,... See more

Delivery service

People report positive experiences with delivery service, often praising the speed and efficiency of their... See more

Quality

Clients share positive opinions on quality, with many reviewers impressed by the quality of products... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Service

Customers had positive experiences with service, often describing it as good, quick, efficient, and even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Appliance (large air fryer) arrived well-packaged and on time. It is simple to use and generally makes life easier by meaning that we rarely need to use our large oven. However, its one negative poin... See more

Company replied

Rated 4 out of 5 stars

Would have been 5 star but I didn't know the shed was in 2 parts and they were delivered separately on different days for some reason, fortunately I was in to receive the second part. Very pleased... See more

Company replied

Rated 4 out of 5 stars

Ordering was easy delivered earlier than were told which was a bonus .only one section delivered though phoned to enquire about the next section after explaining customer service checked and sorted it... See more

Company replied

Rated 4 out of 5 stars

Order arrived very quickly and the delivery drivers unwrapped and assembled the sofa. The reason I only gave it 4 stars was because it is quite hard to sit on, otherwise the colour is exactly as the s... See more

Company replied


Company details

  1. General Store
  2. Furniture Store
  3. Garden Furniture Shop
  4. Home Goods Store
  5. Outdoor Sports Store
  6. Pet Store

About Yimbly

Written by the company

YIMBLY | FIND IT, BUY IT, LOVE IT

Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.

Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.

We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.

Free Delivery On Orders Over £50

Written by the company

Next Day Delivery also available
All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.

Free 30 Days Returns Policy

If you're not entirely happy then just return it

We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

OrdOrdering was very simple and the…

Ordering was very simple and the delivery was on time - all in all 5 stars from us!

May 15, 2026
Yimbly logo

Reply from Yimbly

Hi Elsa,

We are absolutely thrilled to hear that your ordering process was simple and that your delivery arrived right on time! 📦✨🚚 There is nothing we love more than providing a smooth, hassle-free experience from start to finish. 🙌🎉
Yimbly Customer Service Team

Rated 5 out of 5 stars

Well made garden furniture

Well made garden furniture. Looks more expensive than it is and enhances our garden.

May 8, 2026
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Reply from Yimbly

We are absolutely thrilled to hear that your new garden furniture looks so luxurious and has enhanced your outdoor space! 🏡🌱☀️ There is nothing better than getting high-quality, expensive-looking pieces at a great value. 🙌✨
OK! Beauty Box Team

Rated 2 out of 5 stars

Ordered an air conditioning unit

Ordered an air conditioning unit, paid extra for delivery within 48hours, that was 3 days ago, and still update on delivery. Not impressed with service.

May 29, 2026
Unprompted review
Yimbly logo

Reply from Yimbly

Thank you for getting in touch, and I am incredibly sorry to hear that your air conditioning unit has not arrived within the promised timeframe. I completely understand how disappointing this is, especially when you paid for express delivery to get it quickly.
We want to make this right for you as soon as possible and our team will be back in touch with you soon.

Rated 5 out of 5 stars

Sprayer arrived on time & seems to be a…

Sprayer arrived on time & seems to be a good product.

May 14, 2026
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Reply from Yimbly

Brilliant news! We are delighted your sprayer arrived safely and that you think it is a good product. Yimbly takes pride in sourcing quality items for our customers.

Rated 1 out of 5 stars

strimmer underpowered keeps cuttiing…

strimmer underpowered keeps cuttiing out

May 7, 2026
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Reply from Yimbly

We are sorry your strimmer isn't working well. Please contact our support team at support@yimbly.com, and we will happily look to get this resolved for you

Rated 5 out of 5 stars

Small hedge trimmer, great product

Great product, nice easy size to use. Delivered on time.

May 14, 2026
Yimbly logo

Reply from Yimbly

Thank you for sharing your experience. It is wonderful to hear that you found the product easy to use and exactly the right size for your needs.

Rated 4 out of 5 stars

Delivered safely,driver very…

Delivered safely,driver very helpful.Really pleased with chair love the colour.0nly fault footstool legs not very sturdy my daughter put her feet on it leg bent.

April 28, 2026
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Reply from Yimbly

Thank you for sharing your feedback. It is great to hear that your chair arrived safely and that you love the colour, as well as finding the delivery driver helpful.

Rated 1 out of 5 stars

Short of some bits and the instructions…

Short of some bits and the instructions very sadly lacking the

May 5, 2026
Yimbly logo

Reply from Yimbly

Hello Ian.

Thank you for sharing your feedback.

We genuinely apologise that your order was short of some components and that the instructions provided were not clear. We understand this must have caused frustration, and we appreciate you bringing these issues to our attention. To allow us to find a definitive solution and ensure you receive all necessary parts and clearer guidance, please contact us directly at support@yimbly.com with your order information. We look forward to resolving this for you promptly.

Kind Regards
Kayleigh

The Yimbly Customer Service Team




Rated 1 out of 5 stars

Very poor

Very poor. Wrong size panel arrived - too small. Reported this. Sent photo. Was told supplier had been advised and that supplier has said it is the correct size item delivered but the size on the box is incorrect. What a load of rubbish. It's not a label it is printed on the box. A video has been sent to show this.

May 13, 2026
Yimbly logo

Reply from Yimbly

Hello.

Thank you for raising your concern regarding the panel size discrepancy. I understand this is highly frustrating, especially given the information you received about the sizing on the box and after sending a photo and video as evidence.

I can confirm that our support team is currently dealing with this matter. We are reviewing all the details, including your video, to work towards a definitive, fact-based resolution regarding the incorrect item size and we aim to get this sorted as soon as possible for you.

Kind Regards
Kayleigh

The Yimbly Customer Service Team




Rated 5 out of 5 stars

quality of items good

quality of items good. courteous and helpful staff, good quick delivery

May 12, 2026
Yimbly logo

Reply from Yimbly

We are absolutely thrilled to hear that you are happy with the quality of your items and that our team provided courteous and helpful assistance. Ensuring you receive your orders with a good, quick delivery is always our priority, and it is wonderful to know we hit the mark for you.
Your support means a great deal to everyone here. If you ever need anything else in the future, please do not hesitate to reach out.

Rated 2 out of 5 stars

Packaging damaged

Packaging damaged and it was for a present.

May 12, 2026
Yimbly logo

Reply from Yimbly

Thank you for your feedback. I am so sorry to hear that your packaging was damaged, particularly as it was meant to be a present. I understand how upsetting it is to receive an item in this state when you have plans to gift it. We want to ensure this is resolved for you as quickly as possible. Please contact us directly at support@yimbly.com with your order details so we can assist you with a resolution.

Rated 1 out of 5 stars

Bbq showed image of a pizza but did not…

Bbq showed image of a pizza but did not come with a pizza stone, given some guff advice about cooking temps! A fresh dough would go through the bars! Not correctly advertised!

May 5, 2026
Yimbly logo

Reply from Yimbly

Thank you for your review. I am sorry to hear that your experience did not match your expectations and that the item did not include a pizza stone as expected from the imagery. I understand how frustrating it is to receive guidance that does not seem practical for cooking fresh dough. We want to ensure this is looked into thoroughly for you. Please reach out to us directly at support@yimbly.com with your account information so we can review the product details and assist you further.

Rated 1 out of 5 stars

You have “lost” a consignment returned…

You have “lost” a consignment returned to your Northampton location

May 8, 2026
Yimbly logo

Reply from Yimbly

We are so sorry to hear that your returned items have been lost. We want to make this right for you. Please send an email to support@yimbly.com with your return details so we can investigate the Northampton location and resolve this situation immediately.

Rated 5 out of 5 stars

Good price early delivery

Good price early delivery

May 11, 2026
Yimbly logo

Reply from Yimbly

Thank you for the fantastic feedback! We are delighted to hear that you were pleased with the price and that your order arrived early. Your satisfaction means a lot to us, and we hope to see you again soon.

Rated 4 out of 5 stars

Komoro large air fryer

Appliance (large air fryer) arrived well-packaged and on time. It is simple to use and generally makes life easier by meaning that we rarely need to use our large oven. However, its one negative point is that the solid tray supplied with it is incredibly difficult to clean. I have tried it on the “chef” cycle in my dishwasher, but it still needed to be hand-scrubbed. Since I prefer to ensure that it is clean after every use, this has become something of a chore. A more user friendly material for this tray would have made life simpler.

May 10, 2026
Yimbly logo

Reply from Yimbly

Thank you for taking the time to share your detailed review. It is wonderful to hear that your air fryer arrived safely and on time, and that it has been a helpful addition to your kitchen by saving you from having to use your large oven.

I completely understand your frustration regarding the cleaning of the solid tray, especially when it turns into an extra chore after using a dishwasher cycle. Your feedback about utilising a more user-friendly material is incredibly valuable, and we appreciate you highlighting this aspect.

Should you ever need assistance or if you would like us to share your feedback directly with our product development focus, please feel free to reach out to us at support@yimbly.com. Thank you again for your helpful insights.

Rated 1 out of 5 stars

I find it extraordinary that you asked…

I find it extraordinary that you asked for a review when I can’t use the strimmer because it does not work! I have been in contact with you regarding this and I still have not received a replacement battery!!!

May 11, 2026
Yimbly logo

Reply from Yimbly

Thank you for contacting us and sharing your experience. I understand how incredibly frustrating it is to be asked for a review when you are unable to use your strimmer due to a faulty battery, and I am very sorry for the ongoing delay in receiving your replacement.
This is certainly not the seamless experience we want to provide for you. Please send an email directly to support@yimbly.com with your order number and any previous correspondence reference so we can look into this immediately, locate your replacement battery, and get this fully resolved for you as a matter of urgency.

Rated 5 out of 5 stars

I had a great experience ,really…

I had a great experience ,really recommended

May 11, 2026
Yimbly logo

Reply from Yimbly

Thank you so much for the wonderful recommendation! We are absolutely delighted to hear that you had a great experience with us. Your positive feedback is greatly appreciated, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Cheaper than Amazon

The price was cheaper than Amazon (with discount code)
Also no issue shipping the Robot lawnmower containing a battery to Northern Ireland for free via DHL. Which is a rarety these days.

May 11, 2026
Yimbly logo

Reply from Yimbly

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you secured a fantastic price compared to Amazon and that our free shipping service via DHL to Northern Ireland worked seamlessly for your robot lawnmower.
We always aim to provide a straightforward and reliable delivery experience, especially for items containing batteries, so it is great to know this was a success for you. We look forward to welcoming you back again soon.

Rated 4 out of 5 stars

Item arrived promptly

Item arrived promptly, fairly easy to build. Good value for what I paid. Unfortunately what I was planning to store was not possible as water can get inside, so have put garden pots in it instead.

May 11, 2026
Yimbly logo

Reply from Yimbly

Thank you for sharing your feedback with us. We are pleased to hear that your item arrived promptly, was straightforward to assemble, and offers good value for money.
We appreciate you mentioning the water resistance aspect regarding what you had originally planned to store, and we are glad you have been able to find a practical alternative use for it with your garden pots.
Your feedback is incredibly valuable to us as we always look for ways to improve our descriptions. If you would like any further assistance or have questions about any of our other items, please feel free to reach out to us at support@yimbly.com.

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