When my product arrived by the delivery team I could not wait to set it all together in my garden it was quite a large parasol. So you can imagine it took up a lot of space. When in place and left for... See more
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Review summary
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Would have been 5 star but I didn't know the shed was in 2 parts and they were delivered separately on different days for some reason, fortunately I was in to receive the second part. Very pleased... See more
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Order was delivered promptly. There was a problem when one of my items arrived in that a part was broken. Customer service was very quick to respond to my email and photos showing the damage and a rep... See more
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Order arrived very quickly and the delivery drivers unwrapped and assembled the sofa. The reason I only gave it 4 stars was because it is quite hard to sit on, otherwise the colour is exactly as the s... See more
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Company details
About Yimbly
Written by the company
YIMBLY | FIND IT, BUY IT, LOVE IT
Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.
Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.
We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.
Free Delivery On Orders Over £50
Written by the company
- Next Day Delivery also available
- All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.
Free 30 Days Returns Policy
If you're not entirely happy then just return it
We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.
Contact info
One Canada Square, E14 5AP, London, United Kingdom
- 0161 444 9879
- support@yimbly.com
- yimbly.com
4.1
Great
3K reviews
Asks customers to review
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Reply from Yimbly
We are so pleased you found ordering simple, delivery swift, and our plants excellent.
Courier always cheerful & polite
Courier always cheerful & polite. Delivery instructions clear.
May 18, 2026
Reply from Yimbly
Here is a response tailored for this customer review, keeping in mind a friendly, caring, and professional tone, optimized for a standard public review platform:
Thank you so much for taking the time to share your lovely feedback. It is wonderful to hear that the courier was so cheerful and polite when delivering your parcel, and that the delivery instructions were clear and easy to follow. Ensuring a smooth and pleasant delivery experience is incredibly important, so comments like yours are always a pleasure to read.
We truly appreciate your support and hope you enjoy your new items. If there is ever anything else we can assist you with in the future, please do not hesitate to reach out. Have a fantastic day!
Reply from Yimbly
Thank you so much for taking the time to share your experience. We are absolutely thrilled to hear that you enjoyed the great pricing and that your order was delivered promptly. Providing value and efficient service is exactly what we strive for, so it is wonderful to know we hit the mark for you.
We appreciate your support and look forward to welcoming you back to shop with us again soon. Have a fantastic day!
I hit a problem in the assembly .
I hit a problem in the assembly of the lawn trimmer. Contacted Yimbly and they agreed I could return it. However to get a new one, I had to re-order !!! By luck, the replacement was slightly cheaper !!!
May 17, 2026
Reply from Yimbly
Thank you for sharing your experience with us. We are pleased to hear that our team could swiftly assist you with the return process when you encountered a problem during assembly. It is wonderful that the replacement worked out slightly cheaper for you too.
We always want the journey with us to be as smooth as possible, and we appreciate your patience with the re-ordering process. Thank you for your support, and we hope you thoroughly enjoy using your new lawn trimmer.
Reply from Yimbly
Thank you for sharing your feedback. We are absolutely delighted to hear that your hover arrived within just two days. Providing a speedy and efficient service is always our goal, so it is fantastic to know we hit the mark for you.
We truly appreciate your support and look forward to welcoming you back to shop with us again soon. Have a wonderful day!
Attractive and comfortable.
These garden chairs are superb! Attractive and very comfy with cushions and even anti slip mats. We were also pleasantly surprised to receive a protective cover. Arrived very quickly although slight confusion as came in 2 separate packages on different days. Very happy overall.
May 18, 2026
Reply from Yimbly
We are so pleased to hear you are very happy with the garden chairs and their comfort! We appreciate your understanding regarding the delivery in two packages. Thank you for your kind words.
Quick delivery
Order arrived very quickly and the delivery drivers unwrapped and assembled the sofa. The reason I only gave it 4 stars was because it is quite hard to sit on, otherwise the colour is exactly as the swatch sample.
May 18, 2026
Reply from Yimbly
We're glad to hear your order arrived quickly and the assembly was handled well. We appreciate your feedback regarding the sofa's firmness and the accurate color match.
Reply from Yimbly
We're glad you enjoyed your experience.
Arrived on time
Arrived on time. Easy to put together and good quality. Great price compared to other sites.
May 17, 2026
Reply from Yimbly
We're so glad you found our product easy to assemble and of good quality. Thank you for your kind words!
Reply from Yimbly
We are so pleased you enjoyed our product and service!
Reply from Yimbly
Hello John I have investigated this for you and send you a message
The chair had a long crack on one of…
The chair had a long crack on one of its legs didn't know if it could be fixed.
May 17, 2026
Reply from Yimbly
We regret that your chair arrived with a crack. I can see this has been dealt with by our support team and a refund has now been raised
Product failure. I bought the lawn barber after…
I bought the lawn barber strimmer after reading about in my local press as a great value, effective cordless grass strimmer. It arrived quickly. It was easy to assemble ( except the nut socket tool provided to change the cutting blades was useless).
The strimmer worked well for around 3 uses. It is clearly for light strimming only, but worked well for lawn edging.
Sadly after this it failed to work. I charged the battery overnight, still nothing. I removed the blade and the battery, rechecked the battery again, still nothing.
I contacted the company. After about 2 weeks of emails requesting photos and videos of the “fault”, which was difficult to illustrate as there is no “on/off” light or any other obvious fault other than the motor had stopped working when the switches were pressed, I was advised to return the item.
The company sent a QR code, I had to wrap, scan and print a label, and send the strimmer back. I did this yesterday and received an email confirmation. Fingers crossed now for either a replacement or refund.
May 10, 2026
Reply from Yimbly
We appreciate you sharing your detailed experience with us. We understand your frustration regarding the strimmer's performance and the process you've described. If you can, please share the return reference with the support team; they can speed up the resolution for you.
Good delivery
May 8, 2026
Reply from Yimbly
What wonderful feedback! We are delighted to hear your query was resolved quickly and professionally. Providing reliable, fact-based support is paramount to us, and we are so pleased that we met your expectations.
Terrible non delivery.
Ordered and paid for. Until evri returned purchase without even attempting to deliver. Use another delivery service!!
May 16, 2026
Reply from Yimbly
We're sorry to hear about your delivery issue. We are reviewing our shipping partners to prevent this. I can confirm that your refund was raised immediately.
Reply from Yimbly
Hello
We i have investigated this for you and can see the support team sent you a message on 15th May. We are awaiting your response.
The garden chair arrived broken
The garden chair arrived broken, I asked for it to be picked up and was told I could have it for free but it wasn’t any good so o agin I asked for my money back and for it to be collected. After many emails from myself to Yimbly and back again I finally managed to find a telephone number, I rang up , I wish I had asked the ladies name, and explained what had happened, she looked back through the emails and said don’t worry I will sort it out, the next day an email arrived saying it was sorted and the money would be back in my account within 10 days, it was back in my bank 3 days later, I have to thank the lady for excellent customer service but it was a pity it wasn’t done earlier .
May 14, 2026
Reply from Yimbly
We appreciate you taking the time to share your experience with us. We are truly sorry to hear about the initial difficulties you faced with the damaged garden chair and the subsequent communication. We are glad that our colleague was able to resolve the issue for you. We are always working to improve our processes and your feedback is invaluable in helping us do so.
Ordered and received a Thompson &…
Ordered and received a Thompson & Morgan stainless steel hose. Delivery time was 5 days, ordering was easy. The hose has been used a few times this week and is working fine. No complaints.
May 13, 2026
Reply from Yimbly
Hello Christine,
It sounds like it’s already putting in some great work in the garden this week! Thank you for your wonderful support, and happy gardening! 🏡☀️🍅🙌
Yimbly Customer Service Team
Faster than I expected .
May 15, 2026
Reply from Yimbly
Hello Jean
We are absolutely thrilled to hear that your order arrived even faster than you expected! ⚡📦🚚 There is nothing better than a pleasant delivery surprise! 🙌🎉
Yimbly Customer Service Team
Reply from Yimbly
We are sorry to hear about the delay. We are looking into this for you.
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