When my product arrived by the delivery team I could not wait to set it all together in my garden it was quite a large parasol. So you can imagine it took up a lot of space. When in place and left for... See more
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Would have been 5 star but I didn't know the shed was in 2 parts and they were delivered separately on different days for some reason, fortunately I was in to receive the second part. Very pleased... See more
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Order was delivered promptly. There was a problem when one of my items arrived in that a part was broken. Customer service was very quick to respond to my email and photos showing the damage and a rep... See more
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Order arrived very quickly and the delivery drivers unwrapped and assembled the sofa. The reason I only gave it 4 stars was because it is quite hard to sit on, otherwise the colour is exactly as the s... See more
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Company details
About Yimbly
Written by the company
YIMBLY | FIND IT, BUY IT, LOVE IT
Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.
Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.
We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.
Free Delivery On Orders Over £50
Written by the company
- Next Day Delivery also available
- All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.
Free 30 Days Returns Policy
If you're not entirely happy then just return it
We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.
Contact info
One Canada Square, E14 5AP, London, United Kingdom
- 0161 444 9879
- support@yimbly.com
- yimbly.com
4.1
Great
3K reviews
Asks customers to review
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Ordered and received a Thompson &…
Ordered and received a Thompson & Morgan stainless steel hose. Delivery time was 5 days, ordering was easy. The hose has been used a few times this week and is working fine. No complaints.
May 13, 2026
Reply from Yimbly
Hello Christine,
It sounds like it’s already putting in some great work in the garden this week! Thank you for your wonderful support, and happy gardening! 🏡☀️🍅🙌
Yimbly Customer Service Team
Faster than I expected .
May 15, 2026
Reply from Yimbly
Hello Jean
We are absolutely thrilled to hear that your order arrived even faster than you expected! ⚡📦🚚 There is nothing better than a pleasant delivery surprise! 🙌🎉
Yimbly Customer Service Team
Reply from Yimbly
We are sorry to hear about the delay. We are looking into this for you.
Very good product and ordering was…
Very good product and ordering was simple delivery efficient
May 15, 2026
Reply from Yimbly
We are absolutely thrilled to hear that you love the product and that your entire experience—from the simple ordering process to the efficient delivery—was seamless! 📦✨🚚
Yimbly Customer Service Team
The shed looks good now it’s finished…
The shed looks good now it’s finished but was difficult to erect parts of it was flimsy and difficult to line holes up. The worse part is the front over the doors it should be corrugated like the rest of the shed
May 15, 2026
Reply from Yimbly
We are so glad to hear that your shed looks great now that it is fully finished! 🏡✨ However, we are truly sorry that the assembly process was frustrating, and that you ran into trouble with flimsy parts and misaligned screw holes. Building a shed is a big project, and it definitely shouldn't feel like a battle to get everything lined up. 🛠️
We also really appreciate your note about the front section over the doors not matching the corrugated design of the rest of the panels. Your feedback on the material sturdiness and design consistency has been passed straight to our product development team so we can look into making improvements for future models. 📐🪵
Yimbly Customer Service Team
Did they even have it in stock?
The courier says they never received the package, yimbly said the courier lost it, and surprisingly yimbly no longer have it in stock. Yimbly did refund very quickly.
May 15, 2026
Reply from Yimbly
Hello Mr Rimmer,
We are so incredibly sorry for the confusion and disappointment surrounding your order. 😔 It is always frustrating when tracking slips through the cracks between the warehouse and the courier, but we are absolutely gutted that we didn't have the stock left to send you a replacement straight away. 💔🔄
Yimbly Customer Service Team
OrdOrdering was very simple and the…
Ordering was very simple and the delivery was on time - all in all 5 stars from us!
May 15, 2026
Reply from Yimbly
Hi Elsa,
We are absolutely thrilled to hear that your ordering process was simple and that your delivery arrived right on time! 📦✨🚚 There is nothing we love more than providing a smooth, hassle-free experience from start to finish. 🙌🎉
Yimbly Customer Service Team
Well made garden furniture
Well made garden furniture. Looks more expensive than it is and enhances our garden.
May 8, 2026
Reply from Yimbly
We are absolutely thrilled to hear that your new garden furniture looks so luxurious and has enhanced your outdoor space! 🏡🌱☀️ There is nothing better than getting high-quality, expensive-looking pieces at a great value. 🙌✨
OK! Beauty Box Team
Reply from Yimbly
Thank you for choosing us, and we look forward to serving you again soon! 🏡☀️🥳
Yimbly Customer Service Team
Ordered an air conditioning unit
Ordered an air conditioning unit, paid extra for delivery within 48hours, that was 3 days ago, and still update on delivery. Not impressed with service.
May 29, 2026
Unprompted review
Reply from Yimbly
Thank you for getting in touch, and I am incredibly sorry to hear that your air conditioning unit has not arrived within the promised timeframe. I completely understand how disappointing this is, especially when you paid for express delivery to get it quickly.
We want to make this right for you as soon as possible and our team will be back in touch with you soon.
Sprayer arrived on time & seems to be a…
Sprayer arrived on time & seems to be a good product.
May 14, 2026
Reply from Yimbly
Brilliant news! We are delighted your sprayer arrived safely and that you think it is a good product. Yimbly takes pride in sourcing quality items for our customers.
Reply from Yimbly
We are sorry your strimmer isn't working well. Please contact our support team at support@yimbly.com, and we will happily look to get this resolved for you
Small hedge trimmer, great product
Great product, nice easy size to use. Delivered on time.
May 14, 2026
Reply from Yimbly
Thank you for sharing your experience. It is wonderful to hear that you found the product easy to use and exactly the right size for your needs.
Delivered safely,driver very…
Delivered safely,driver very helpful.Really pleased with chair love the colour.0nly fault footstool legs not very sturdy my daughter put her feet on it leg bent.
April 28, 2026
Reply from Yimbly
Thank you for sharing your feedback. It is great to hear that your chair arrived safely and that you love the colour, as well as finding the delivery driver helpful.
Short of some bits and the instructions…
Short of some bits and the instructions very sadly lacking the
May 5, 2026
Reply from Yimbly
Hello Ian.
Thank you for sharing your feedback.
We genuinely apologise that your order was short of some components and that the instructions provided were not clear. We understand this must have caused frustration, and we appreciate you bringing these issues to our attention. To allow us to find a definitive solution and ensure you receive all necessary parts and clearer guidance, please contact us directly at support@yimbly.com with your order information. We look forward to resolving this for you promptly.
Kind Regards
Kayleigh
The Yimbly Customer Service Team
Very poor
Very poor. Wrong size panel arrived - too small. Reported this. Sent photo. Was told supplier had been advised and that supplier has said it is the correct size item delivered but the size on the box is incorrect. What a load of rubbish. It's not a label it is printed on the box. A video has been sent to show this.
May 13, 2026
Reply from Yimbly
Hello.
Thank you for raising your concern regarding the panel size discrepancy. I understand this is highly frustrating, especially given the information you received about the sizing on the box and after sending a photo and video as evidence.
I can confirm that our support team is currently dealing with this matter. We are reviewing all the details, including your video, to work towards a definitive, fact-based resolution regarding the incorrect item size and we aim to get this sorted as soon as possible for you.
Kind Regards
Kayleigh
The Yimbly Customer Service Team
quality of items good
quality of items good. courteous and helpful staff, good quick delivery
May 12, 2026
Reply from Yimbly
We are absolutely thrilled to hear that you are happy with the quality of your items and that our team provided courteous and helpful assistance. Ensuring you receive your orders with a good, quick delivery is always our priority, and it is wonderful to know we hit the mark for you.
Your support means a great deal to everyone here. If you ever need anything else in the future, please do not hesitate to reach out.
Reply from Yimbly
Thank you for your feedback. I am so sorry to hear that your packaging was damaged, particularly as it was meant to be a present. I understand how upsetting it is to receive an item in this state when you have plans to gift it. We want to ensure this is resolved for you as quickly as possible. Please contact us directly at support@yimbly.com with your order details so we can assist you with a resolution.
Bbq showed image of a pizza but did not…
Bbq showed image of a pizza but did not come with a pizza stone, given some guff advice about cooking temps! A fresh dough would go through the bars! Not correctly advertised!
May 5, 2026
Reply from Yimbly
Thank you for your review. I am sorry to hear that your experience did not match your expectations and that the item did not include a pizza stone as expected from the imagery. I understand how frustrating it is to receive guidance that does not seem practical for cooking fresh dough. We want to ensure this is looked into thoroughly for you. Please reach out to us directly at support@yimbly.com with your account information so we can review the product details and assist you further.
You have “lost” a consignment returned…
You have “lost” a consignment returned to your Northampton location
May 8, 2026
Reply from Yimbly
We are so sorry to hear that your returned items have been lost. We want to make this right for you. Please send an email to support@yimbly.com with your return details so we can investigate the Northampton location and resolve this situation immediately.
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